News & Events

COVID-19 Visitor Policy

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Anyone entering our facilities must continue to wear a well-fitted mask, that covers their nose, mouth and chin, regardless of vaccination status. You may receive a recommendation to wear a KP supplied mask upon entry to facility to improve safety.

Inpatient Facilities

Our hospital visitor restrictions correspond directly to the CDPH-published COVID-19 transmission rates in the county that our hospitals are located and are based on 4 levels of transmission rates: high, substantial, moderate, or low. For your local facility visitor policy information please check the list below.

Per a health order from the state of California, hospital or skilled nursing facility visitors must provide proof of full vaccination or a negative COVID-19 PCR test result which has been taken within 48 hours before entry or a negative COVID-19 antigen test result which has been taken within 24 hours before entry. This is not applicable to those entering the facility to access the lab, pharmacy, or radiology.

View detailed information for this area >

Latest Updates on COVID Testing

Use a COVID-19 home antigen test at the first sign of symptoms. Visit kp.org/covidtests to learn how you can get a test at no cost.

Please don’t go to urgent care or the emergency department for COVID-19 testing — only members who need immediate care should go to those locations.

New Urgent Care Opens in Fremont and Introducing Urgent Care Concierge Services

Urgent Care is now available at our Fremont Medical Center. This is the third Urgent Care location in addition to our locations at Hayward-Sleepy Hollow Medical Offices and at the San Leandro Medical Center.

Fremont Urgent Care is open from 4-8 p.m., 7 days a week, including holidays. Located in the Mission Building, this new service is available by appointment only and currently not accepting walk-ins. We are also introducing a new Urgent Care Concierge Line, open 8 a.m. to 4 p.m. daily (closed holidays) for appointments and online evaluations. Learn more.

Members may book Urgent Care appointments via:

  • Appointment and Advice Line at: 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week, including holidays.
  • KP.org
  • Urgent Care Concierge Line at: 510-454-2110, available 8 a.m. to 4 p.m. daily, closed holidays.

2021-22 Flu Season - Vaccination Clinics Open

Protect yourself and your loved ones by getting a no cost flu shot. For your safety and convenience, flu vaccinations are available for adults and children, 6 months and older. Many locations also offer the COVID-19 vaccine and booster. Please get vaccinated – it’s your best defense against serious health risks this season, and now more than ever, it’s important to stay safe and stop the spread.

Learn more >

New Hours for San Leandro Medical Center Main Pharmacy

Effective Tuesday, September 14, 2021, the San Leandro Medical Center main pharmacy will be transitioning to new hours: Monday-Friday from 8 a.m. to 8:30 p.m. and on weekends from 8 a.m. to 7 p.m. For urgent needs after hours and discharge medication, please use our new discharge pharmacy located next to the Emergency Department.

You can also get your prescriptions delivered by mail to your home – no extra charge.  Order your refills at kp.org/pharmacy or use the KP App. Most medications delivered by mail in 2-3 days.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store