Member Services Offices Closed on May 26

Please note that our Member Services offices at the Fremont and San Leandro Medical Centers will be closed on Friday, May 26, for a record-keeping system upgrade.

Member Services will reopen on Tuesday, May 30.  The offices will also be closed on Monday, May 29 in observance of the Memorial Day holiday.

We appreciate your patience and apologize for any inconvenience this might cause you. The upgrade will enable us to provide you with more efficient service.

If you require immediate assistance during this closure, please contact Member Services at 1-800-464-4000.

Welcome - New Senior Vice President and Area Manager

Michelle Gaskill-Hames is the new Senior Vice President and Area Manager for Kaiser Permanente in southern Alameda County. She will be responsible for both the Fremont and San Leandro Medical Centers and all related health plan services, hospital operations and for services provided to members in the service area.

Michelle was previously the Senior Vice President and Area Manager for the Redwood City Service Area. Prior to Kaiser Permanente, she was President of Trinity Hospital in Chicago, Illinois, where she was responsible for the strategic direction and operational execution of quality, safety, and patient care services.

“I’m proud to join Kaiser Permanente, an organization renowned in the U.S. and abroad for its integrated care model,” she said. “The southern Alameda County area serves a diverse membership and is recognized for innovative treatment delivery and quality of patient care. I look forward to contributing to its continued success, and to the success of the communities we serve.”

Southern Alameda Flu Clinic

Flu Information

The flu is serious! Don’t pass it on.

Flu shots are available at no cost to our members at Kaiser Permanente medical facilities.

Connected for Better Health Engagement

What medications are you and your family members allergic to? Are your children up to date on their immunizations? What were the instructions from your last doctor’s visit? What were your cholesterol readings over the past three years?

It's Easy to Thrive – Relax and Take the Kaiser Permanente BART Shuttle to the New San Leandro Medical Center

Kaiser Permanente members will now be able to take a free shuttle that provides direct service between the San Leandro BART station and the San Leandro Medical Center campus.

The shuttle is available weekdays for round-trip service. The ride to and from BART is approximately 1.5 miles, or 10 minutes.