Launch of New Pharmacy System

Kaiser Permanente will be upgrading to a new, state-of-the-art outpatient pharmacy operating system called ePIMS (Enterprise Pharmacy Information Management System) beginning on March 20. During this temporary transition, you may experience longer-than-usual wait times in some pharmacies. We apologize for any inconvenience.

If your prescription is not urgent, skip the trip to the pharmacy and avoid waiting in line — consider using our mail order pharmacy. Most prescriptions can be filled via mail order, and there is no charge for postage. Please allow 7 to 10 days for delivery.

Three easy ways to order your prescription:

– Visit
– Use the KP mobile app (available for download from the App Store and on Google Play).
– Call the yellow-highlighted number on your prescription label or call 1-888-218-6245 and press 1.

Union City Medical Offices Farmers Market Reopens

The Farmers Market outside of the Union City Medical Offices has reopened. It will be open on Tuesdays from 10 a.m. to 2 p.m. Come get your fresh fruits and vegetables.

Please also visit our other Farmers Markets at the San Leandro Medical Center (Wednesdays – 10 a.m. to 2 p.m.) or at the Fremont Medical Center (Thursdays – 10 a.m. to 2 p.m.).

Fremont Member Services and Release of Medical Information Moving to New Locations

Please note that the Member Services and Release of Medical Information (Medical Secretaries) Departments at the Fremont Medical Center are moving to temporary locations at the Niles East Building. These two departments will be open at their new locations beginning on Tuesday, December 29.

If you are seeking assistance from Member Services or Release of Medical Information, please go to the Check-In Desk located next to the Volunteer Information kiosk between the Niles East and Niles West Buildings.

We apologize for the inconvenience as we make improvements to better serve you!

Southern Alameda Flu Clinic

Flu Information

The flu is serious! Don’t pass it on.

Flu shots are available at no cost to our members at Kaiser Permanente medical facilities.

Connected for Better Health Engagement

What medications are you and your family members allergic to? Are your children up to date on their immunizations? What were the instructions from your last doctor’s visit? What were your cholesterol readings over the past three years?