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Get Care in Georgia
Care options are available to most members. Refer to the care options on this page for more information regarding cost and availability based on plan type.
If you’re having a medical or mental health emergency, call 911 or go to the nearest hospital. Do not attempt to access emergency care through this website.
Popular care options
Visit types: Video, phone
Talk to a clinician 24/7 over video or phone for quality care when you need it - no appointment needed.
Visit types: Online questionnaire
Answer a quick self-service questionnaire and get a response with advice and treatment from a physician within 2 hours
Filter care options
Immediate care
Best for: Urgent needs that aren’t life-threatening
Estimated wait time: less than {xx} minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
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Pediatrics - Estimated wait time: {} minutes
Currently Unavailable
Adult - Estimated wait time: Currently Unavailable
Pediatrics - Estimated wait time: Currently Unavailable
Cost variesTalk to a clinician 24/7 over phone or video for quality care when you need it - no appointment needed.
Estimated wait time: Less than 5 minutes
No costTalk with a licensed care clinician day or night for advice, referrals, prescription information, and more.
Call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
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Adults - Estimated wait time: {}
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Currently closed
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Cost variesChat with us online for your care needs.
Average wait time: 2 hours
No costAnswer a quick self-service questionnaire and get a response with advice and treatment from a physician within 2 hours.
For illnesses or injuries requiring prompt attention but are not medical or psychiatric emergencies.
Get prompt medical attention for medical or mental health emergencies.
Available now
No cost24/7 urgent intervention and mental health advice
National 24/7 suicide and crisis lifeline
Available now
No costView recommended ways to treat minor symptoms and injuries at home.
Routine care
Best for: Nonurgent needs, existing issues, and new symptoms
Response within 2 to 3 business days
Message your doctor’s office with nonurgent questions anytime.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over video.
Average wait time: 10 business days
Cost variesSchedule an appointment to see your doctor, your specialist for an ongoing condition, or an available clinician in person.
Visit a specialist to treat specific injuries and ongoing conditions.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over the phone.
Schedule a phone, video, or in-person visit with a mental health professional or addiction counselor, no referral needed.
Other services available in Georgia
Need help choosing care?
Contact us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Medical or mental health emergencies
Call 911 or go to the nearest hospital.
Cancel appointment
To cancel an appointment, log onto kp.org or call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Find doctors and locations
Find where you can go for care near you.
Care while traveling
Learn how to get care before, during, and after your trip.
Prescriptions
Order most refills online and pick refills up at a Kaiser Permanente pharmacy near you.
Interpreter services
Get care in your language at no extra cost.
Medical record
Check out most lab results, past information, and more.
Get a personal action plan
See if you’re due for screenings or preventive services, get health alerts, and more.
Member services
Get assistance related to access and account management.
Estimated wait time: Less than 5 minutes
No costTalk with a licensed care clinician day or night for advice, referrals, prescription information, and more.
Call us 24/7 at 404-365-0966 or 1-800-611-1811 (TTY 711).
Explore options and information for prevention and care before, during, and after you travel.
For additional help, call the Away from Home Travel Line at 951-268-3900 (TTY 711).
Estimated wait time {}
Adults - Estimated wait time: {}
Pediatrics - Estimated wait time: {}
Currently closed
Estimated wait time: {}
Cost variesChat with us online for your care needs.
Average wait time: 2 hours
No costAnswer a quick self-service questionnaire and get a response with advice and treatment from a physician within 2 hours.
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
Estimated wait time: { } minutes
Estimated wait time: less than { } minutes
No cost share for most plans
Learn about your deductible
This estimate is provided for your convenience only. Actual costs may vary. View more cost information
Talk to a clinician 24/7 over phone for quality care when you need it - no appointment needed.
Estimated wait time: less than { } minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
Estimated wait time: { } minutes
No cost share for most plans
Learn about your deductible
This estimate is provided for your convenience only. Actual costs may vary. View more cost information
Talk to a clinician 24/7 over video for quality care when you need it - no appointment needed.
For illnesses or injuries requiring prompt attention but are not medical or psychiatric emergencies.
Get prompt medical attention for medical or mental health emergencies.
Available now
No cost24/7 urgent intervention and mental health advice
National 24/7 suicide and crisis lifeline
Available now
No costView recommended ways to treat minor symptoms and injuries at home.
Response within 2 to 3 business days
Message your doctor’s office with nonurgent questions anytime.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over video.
Average wait time: 10 business days
Cost variesSchedule an appointment to see your doctor, your specialist for an ongoing condition, or an available clinician in person.
Visit a specialist to treat specific injuries and ongoing conditions.
Schedule an appointment to talk with your doctor, your specialist for an ongoing condition, or an available clinician over the phone.
Schedule a phone, video, or in-person visit with a mental health professional or addiction counselor, no referral needed.
Schedule a COVID-19 vaccine or booster shot.
Order a self-test or schedule an in-person test.
Get answers and care directly from a pharmacists about:
- Medications
- Refills
- Mail order, Rx status and pricing
Available now
Call 911 or go to the nearest hospital.
Health resource
View information about tests performed at a Kaiser Permanente facility.
You may either:
- Visit one of our 21 locations;
- Use our new virtual care or message us for nonurgent needs.
Health resource
Get pregnancy care and support for all your maternity needs.
Health resource
Check your prescription status, get a cost estimate, transfer a prescription, and find a pharmacy near you.
Health resource
Search or browse our drug encyclopedia for information about your prescription and over-the-counter drugs, medications, and supplements.
Health resource
With features like meditations, videos, interactive programs, and more, these self-care apps are proven effective, easy to use, and recommended by Kaiser Permanente clinicians.
Facts about the coronavirus and COVID-19
Estimated wait time: less than {xx} minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
Estimated wait time: { } minutes
Cost variesTalk to a clinician 24/7 over phone or video for quality care when you need it - no appointment needed.
Estimated wait time: less than {xx} minutes
Estimated wait time: over 2 hours
Estimated wait time: currently unavailable
Estimated wait time: { } minutes
Adults - Estimated wait time: {} minutes
Pediatrics - Estimated wait time: {} minutes
Currently Unavailable
Adult - Estimated wait time: Currently Unavailable
Pediatrics - Estimated wait time: Currently Unavailable
Cost variesTalk to a clinician 24/7 over phone or video for quality care when you need it - no appointment needed.