News & Events

Visitor Policy

Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Please do not visit or accompany patients if you have a cough or cold or are sick. All visitors must wear a proper face mask at all times and maintain at least six feet of distance from other visitors and patients while on our campus.

Any visitor who has tested positive for COVID-19 in the past 30 days or showing any COVID-19 symptoms will not be permitted entrance.

 

Visitor Policy

Hospital

  • 1 visitor per patient

Pediatrics, Pediatric Intensive Care, and Neonatal Intensive Care

  • 2 visitors at a time, rotating between 2 designated Caregivers

Labor & Delivery

  • 1 visitor at a time and a doula by prearrangement

Surgery (same day)

  • 1 visitor at a time

Emergency Room (depending on capacity)

  • 1 visitor at a time with adult patients
  • 2 visitors at a time for pediatric patients

Medical Offices and Clinics

  • 1 visitor for pediatric patients or patients with disabilities or cognitive impairments, and language needs

 Visitor Guidelines

  • Screening of visitors will be conducted at entrances.
  • Any visitors with fever, cough, sore throat, shortness of breath, or other COVID-19 symptoms, or confirmed COVID-19 will not be allowed entry.
  • Any visitors must wear a mask, social distance, follow safety precautions, and limit movement while in the facility.
  • If not accompanying the patient in the exam room, support persons will wait for the patient outside the clinic.

Policies are in accordance with California Department of Public Health guidelines.

 

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Restrictions
In accordance with recent guidelines from the state of California, we are limiting visitors in our facilities.

Learn more >

Notice of Your Right to COVID-19 Testing by Kaiser Permanente

The Santa Clara County Public Health Department requires all health care providers supply their members and patients with COVID-19 testing if they meet specific criteria.

2020-21 Flu Season – Flu clinics now open

The flu is more serious than the common cold. Protect yourself and your loved ones from serious health risks by getting your annual no cost flu shot. For your safety and convenience, flu vaccinations are now available at the locations below.

Learn more >

KP San Jose Rated Among the Safest by Leapfrog

Kaiser Permanente Northern California hospitals are among the best in the nation for providing exceptional maternity care, according to Newsweek magazine’s “Best Maternity Hospitals 2020” report.

Whether helping parents navigate pregnancy safely or ensuring new moms recover more quickly after a cesarean birth, 12 Northern California Medical Centers earned top marks for providing safe, high-quality care to moms and their babies. Last year 43,507 babies were delivered at Kaiser Permanente Northern California hospitals.

For more information

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

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My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

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Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

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