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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Hospital

  • 1 visitor per patient
  • No visitors for COVID+ and PUI patients unless currently hospitalized for 10 days.
  • Visitation may be allowed under applicable exceptions.

Pediatrics, Pediatric Intensive Care, and Neonatal Intensive Care

  • 2 visitors at a time, rotating between 2 designated Caregivers

Labor & Delivery

  • 2 visitors at a time, including a doula. The doula must be prearranged with the hospital, and like all visitors, must wear appropriate PPE and follow infection control guidelines.

Surgery

  • 1 visitor at a time.

Emergency Room (depending on capacity)

  • Visitors only by special arrangement.
  • 2 visitors at a time for pediatric patients

Medical Offices and Clinics

  • 1 visitor for pediatric patients or patients with disabilities or cognitive impairments, and language needs.
  • If not accompanying the patient in the exam room, support persons must wait for the patient outside the clinic.

Visitor Guidelines:

  • Screening of visitors will be conducted at entrances.
  • All visitors with fever, cough, sore throat, shortness of breath, diarrhea, nausea, vomiting or confirmed COVID-19 still within the isolation period will not be allowed entry.
  • Visitors cannot be in quarantine due to COVID 19 exposure in the last 14 days.
  • All visitors must wear a mask, social distance, follow safety precautions, and limit movement while in the facility.

Policies are in accordance with California Department of Public Health guidelines and may be superseded by stricter county guidelines.