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San Diego in The News

KP Southern California Receives Excellent Accreditation in NCQA National Report Card

The National Committee for Quality Assurance, which issues report cards to health care organizations based on measurement, transparency and accountability, has awarded Kaiser Permanente Southern California with its highest status of “Excellent Accreditation.”

The 3-year accreditation follows a rigorous and extensive survey of our organization’s Commercial and Medicare operations in the Southern California Region.

“Our medical teams go above and beyond to care for the health and well-being of our 4.6 million Southern California members by delivering high-quality, affordable and compassionate care day in and day out, year after year,” said Julie Miller-Phipps, president, KFHP/H, Kaiser Permanente Southern California, “This is a testament to the dedication and commitment of each and every one at Kaiser Permanente. We know people have choices when it comes to their health care needs, and Kaiser Permanente is proud to have earned the trust of millions of residents across this region who depend on us for their health care needs.”

“Our physicians and care teams have a strong and unrelenting commitment to medical excellence,” said Ed Ellison, MD, executive medical director, Southern California Permanente Medical Group. “The NCQA designation reflects the expertise, dedication and focus of our physicians and health care professionals to delivering excellent, person-centered care each and every day designed around our patients’ medical and health needs.”

NCQA Report Cards examine how well doctors, other clinicians, practices, health insurance plans and other national health care organizations perform. Achieving recognition, accreditation and/or certification means there are processes in place that define the organizations as being “patient-centered.”

Click here to view the full report card.

Kaiser Permanente Extends COVID-19 Cost Waiver Through Dec. 31, 2020

Cost waiver extension eliminates out-of-pocket costs for COVID-19 treatment, allowing impacted members to focus on their health and recovery

 

OAKLAND, Calif. – Kaiser Permanente has announced that it will extend its waiver for most member out-of-pocket costs for inpatient and outpatient services related to the treatment of COVID-19 through December 31, 2020. This waiver, put into effect on April 1 and originally set to expire on May 31, is intended to alleviate the cost burden and stress on impacted members of paying for care, allowing them to focus on recovery.

Kaiser Permanente understands the financial impact that COVID-19 has had on our members and the communities we serve and is committed to ensuring they have access to the care they need during this time of crisis," said Greg Adams, chairman and CEO of Kaiser Permanente. “This move aims to alleviate any stress about paying for care, as well as any hesitancy to seek needed care. The path forward through this pandemic must include identifying, treating and tracing as many cases of COVID-19 as possible as we work to suppress this virus.”

Kaiser Permanente's elimination of member out-of-pocket costs applies to all fully insured benefit plans, in all markets, unless prohibited or modified by law or regulation. It will apply for all dates of service from April 1 through December 31, 2020, unless superseded by government action or extended by Kaiser Permanente. This waiver does not automatically apply to self-funded customers who directly administer health benefits to their employees. Kaiser Permanente has encouraged self-funded customers to adopt this change.

Kaiser Permanente suspended all terminations for non-payment of premium or out of pocket expenses from March 15 through May 31. In May, Kaiser Permanente further extended terminations for non-payment through June 30 for KP Individuals and Family and small group members.

This waiver does not automatically apply to self-funded customers who directly administer health benefits to their employees, and non-urgent or emergent out-of-network claims for tiered benefit product customers.

Kaiser Permanente San Diego Medical Center and Kaiser Permanente Zion Medical Center Nationally Recognized with an ‘A’ for the Spring 2020 Leapfrog Hospital Safety Grade

SAN DIEGO, CA, April 30, 2020 –Kaiser Permanente San Diego Medical Center and Kaiser Permanente Zion Medical Center were awarded an ‘A’ in the spring 2020 Leapfrog Hospital Safety Grade, a national distinction recognizing our Medical Centers’ achievements providing safer health care. The Leapfrog Group is an independent national watchdog organization committed to health care quality and safety. The Safety Grade is a letter grade assigned to all general hospitals across the country and updated every six months, assessing how well the hospital prevents medical errors and other harms to patients.

“This continued recognition shows that our hospital team members, including all physicians and staff, are meeting the highest standards for hospital safety and quality measures,” said Jane Finley, Senior Vice President and Area Manager for Kaiser Permanente in San Diego. “Kaiser Permanente is committed to improving the health of our members and our integrated, coordinated health care model puts the patient at the center of all we do.”

“As the Nation copes with a challenging pandemic, our gratitude extends to hospital leadership and health care workers everywhere for their tremendous dedication,” said Leah Binder, president and CEO of The Leapfrog Group. “We hope this ‘A’ helps to thank the people who work and volunteer for Kaiser Permanente San Diego and Zion Medical Centers. They are role models in putting patients first, and their service has been extraordinary in our country’s time of need.”

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses up to 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

Kaiser Permanente San Diego and Zion Medical Centers were awarded an ‘A’ grade today, when Leapfrog updated grades for spring 2020. To see full grade details and access patient tips for staying safe in the hospital, visit hospitalsafetygrade.org and follow The Leapfrog Group on Twitter and Facebook.

About The Leapfrog Group
Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey and new Leapfrog Ambulatory Surgery Center (ASC) Survey collect and transparently report hospital and ASC performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections.

Prevention & wellness

Kaiser Permanente San Diego is here to help you stay healthy and live your best life. There are many things you can do to take an active role in your prevention plan to stay healthy and thrive through all stages of life. Here’s a few to get you started.