News & Events

Update on the COVID-19 vaccine

As of 1/18/21, Kaiser Permanente has limited vaccine supply for:

  • Health care workers
  • Long-term care patients and staff
  • Emergency medical services

If you’re in one of these groups, go to kp.org/covidvaccine to schedule a vaccination appointment.

We are reaching out directly to those over age 75 — If you are age 75 or older, you don’t need to call or email us regarding COVID-19 vaccinations until we have contacted you first. We’ll let you know by letter or email when we can schedule you. Since supplies are low, it’ll take time to offer everyone an appointment. Thank you for your patience.

Learn more >

Kaiser Permanente Santa Cruz County launches new videos to highlight member experience

This fall, we released our New Member Welcome videos to provide a look into the Kaiser Permanente member experience here in Santa Cruz County. Spanning from Scotts Valley to Watsonville, the footage and commentary gives an excellent look into all that Kaiser Permanente has to offer, whether you are receiving in-person care or taking advantage of our telehealth options. Take a look by clicking one of the videos below.

Click to view the video in English Click to view the video in Spanish

Visitor Policy

Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Please do not visit or accompany patients if you have a cough or cold or are sick. All visitors must wear a proper face mask at all times and maintain at least six feet of distance from other visitors and patients while on our campus.

Any visitor who has tested positive for COVID-19 in the past 30 days or showing any COVID-19 symptoms will not be permitted entrance.

 

Visitor Policy

Hospital

  • 1 visitor per patient

Pediatrics, Pediatric Intensive Care, and Neonatal Intensive Care

  • 2 visitors at a time, rotating between 2 designated Caregivers

Labor & Delivery

  • 1 visitor at a time and a doula by prearrangement

Surgery (same day)

  • 1 visitor at a time

Emergency Room (depending on capacity)

  • 1 visitor at a time with adult patients
  • 2 visitors at a time for pediatric patients

Medical Offices and Clinics

  • 1 visitor for pediatric patients or patients with disabilities or cognitive impairments, and language needs

 Visitor Guidelines

  • Screening of visitors will be conducted at entrances.
  • Any visitors with fever, cough, sore throat, shortness of breath, or other COVID-19 symptoms, or confirmed COVID-19 will not be allowed entry.
  • Any visitors must wear a mask, social distance, follow safety precautions, and limit movement while in the facility.
  • If not accompanying the patient in the exam room, support persons will wait for the patient outside the clinic.

Policies are in accordance with California Department of Public Health guidelines.

 

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Restrictions
In accordance with recent guidelines from the state of California, we are limiting visitors in our facilities.

Learn more >

Santa Cruz Area Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Santa Cruz area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store