News & Events

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Anyone entering our facilities must wear a mask over their nose and mouth, regardless of vaccination status.

Temperature Screening
Anyone entering our hospital and surgical settings in our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be provided further instruction.

Potential visitors should stay home if they feel sick. Those entering our medical office buildings or other clinic locations will be prompted to self-screen for COVID-19 symptoms and provided direction if they have symptoms.

Visitor Policy
Kaiser Permanente visitation policies are based on current guidance from the California Department of Public Health (CDPH) and are subject to change based on community rates of SARS-CoV-2 and any future CDPH updates.

View detailed visitor information >

Special Presentation - New Santa Cruz County Medical Offices and Healthcare Services

Kaiser Permanente Santa Cruz County is pleased to share a special virtual presentation of our newest Santa Cruz County medical offices and healthcare services. This video, produced by Northern California Regional Multimedia Communications and the South Bay Public Affairs team highlights recent expansions in Scotts Valley and Watsonville.

Local Kaiser Permanente leadership provide an overview, virtual tour and overview of services of our work in Santa Cruz County over the past four years with an eye toward the future.


Special Presentation – New Santa Cruz County Medical Offices and Healthcare Services

Update on the COVID-19 vaccine

COVID-19 vaccine supply is limited, and vaccination eligibility happens in phases. Each state determines the allotment of vaccine to each county, health system, or pharmacy, and the sequencing and timing of those eligible. If you’re in an eligible group or want to learn more about the vaccine, visit

Learn more >

Kaiser Permanente Santa Cruz County launches new videos to highlight member experience

This fall, we released our New Member Welcome videos to provide a look into the Kaiser Permanente member experience here in Santa Cruz County. Spanning from Scotts Valley to Watsonville, the footage and commentary gives an excellent look into all that Kaiser Permanente has to offer, whether you are receiving in-person care or taking advantage of our telehealth options. Take a look by clicking one of the videos below.

Click to view the video in English Click to view the video in Spanish

Santa Cruz Area Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Santa Cruz area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.