News & Events

COVID-19 information and visitor policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following screening in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider. Learn more »

Visitor Restrictions
Access to Kaiser Permanente hospitals, emergency departments, medical offices, and clinics is restricted to patients only, with a few exceptions. Learn more »

Santa Cruz Area Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Santa Cruz area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Flu Clinic Information

The flu is much more serious than the common cold. Protect yourself and your loved ones from serious health risks with a yearly flu shot. They’re available at no cost to Kaiser Permanente members.

Please call 1-800-573-5811 or go to kp.org/mydoctor/flu for updated hours and locations.

Kaiser Permanente offering Medicare Health Plan Coverage in Santa Cruz County

Enrollment beginning October 15, for coverage starting January 1, 2019.

Medicare eligible residents in Santa Cruz County will soon have access to Kaiser Permanente’s unique blend of high quality, affordable health care combined with award-winning health plan coverage. Kaiser Permanente is proud to announce it will begin offering a Medicare Advantage plan in Santa Cruz County, with enrollment starting October 15. Coverage will be effective January 1, 2019.

For more information, please read the official press release.

Facility locations and hours of operation

To see a list of our facility locations and hours of operation for each medical office, click here.