Member Services
Benefits and Health Plan coverage information, forms, and brochures
Contact Member Services
Online
Visit kp.org
Member Services Call Center
1-800-464-4000 (toll-free)
711 (toll-free TTY for the hearing/speech impaired)
1-800-788-0616 (Spanish)
1-800-757-7585 (華語 Chinese dialects)
1-800-443-0815 (Senior Advantage and Medicare members)
Locations
Point West Medical Offices
1650 Response Road
Sacramento, CA 95815
Hours
Monday through Friday, 9 a.m. to 4:30 p.m.
Closes at 3 p.m. on the 3rd Thursday of the month
Roseville Medical Offices – Eureka
1600 Eureka Road
Medical Office Building C, 1st floor
Roseville, CA 95661
Hours
Monday through Friday, 9 a.m. to 4:30 p.m.
Closes at 3 p.m. on the 3rd Thursday of the month