About Us

About South San Francisco Medical Center

Kaiser Permanente’s approach to health care differs a great deal from our competitors. And it has for more than 60 years. We think that traditional health care—simply treating illness—isn’t enough.

We treat the whole person and provide services to encourage our members’ well-being. By addressing health issues before they become problems, we proactively promote wellness.

We believe that health doesn’t just happen. It’s a partnership. So we encourage our members to get involved and take charge of their wellness. We help them succeed with a range of programs designed to make the most of every aspect of their health.

We stand for total health.

About our members

Care Stories presents Kaiser Permanente members talking about their own care in their own words, unscripted and uncompensated. It’s what we mean when we say “Thrive” – to achieve total health in mind, body, and spirit. Read about the experiences of real people.

Pay your Kaiser Permanente bill online

Now you can view and pay your Kaiser Permanente medical bills online.
It’s secure and convenient, and saves time.
No more checks, envelopes, or postage. See how it works.
Pay from your computer — 24/7. Get started here.

5 easy steps:

1. Go to kp.org/paymedicalbills and sign on.

2. Select “Medical bills.”

3. Click “Make payment.”

4. Enter your payment method and the amount you’d like to pay.

5. Click “Submit payment.”

Free WiFi available at our South San Francisco City Medical Center and Cancer Treatment Center

As a service to our members and visitors, we offer free WiFi on our South San Francisco Medical Center campus and our Cancer Treatment Center. Guests with a laptop or personal electronic device equipped with a wireless modem can now access the Internet for free in most locations on the campus. Users simply need to turn on the WiFi capability of their device and connect to the “KaiserGuest” network. Once the user accepts the terms of use, he or she will be able to send and receive email, surf the web, and stay connected with work, family, and friends. If a patient or visitor experiences issues connecting to the free WiFi network, please call our vendor for technical support at 866-384-0674. (Download Free WiFi Flyer)

About Kaiser Permanente San Mateo Area

The San Mateo Area encompasses all of San Mateo County. We serve our members through our two medical centers, South San Francisco and Redwood City, and their satellite medical office facilities.


Our South San Francisco Medical Center has been honored in many ways by many organizations. Our acknowledgements can be seen on the Excellence In Health homepage.

State Disability Frequently Asked Questions (FAQs)

Download the printable brochure to learn more about the State Disability Frequently Asked Questions (FAQs).

Excellence In Health

The American Heart Association/American Stroke Association Kaiser Permanente is not responsible for the content or policies of external Internet sites.

Free WiFi at Kaiser Permanente

We offer free WiFi on our South San Francisco Medical Center campus and our Cancer Treatment Center.

Media Relations

The Media Relations staff at Kaiser Permanente is happy to help local news media with their inquiries.