Help with ongoing care

When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.

Your built-in support system

Your primary care doctor doesn’t just give referrals. They partner with you to create a plan, connect you to specialists, and coordinate your treatment over time. For certain conditions, you’re assigned a care coordinator or personal coach to help you manage.1

More time for what’s really important

Routine checkups. Regular treatments. Second opinions. Anytime you get care at a Kaiser Permanente medical facility, your team can see your health history and consult with each other in real time.

  • No carrying around medical charts, test results, and prescription details between doctors

  • No wasting time searching for the right specialist or cheapest lab

  • No time-consuming paperwork or claims to file1

  • No referral needed for mental health or addiction services

  • No need to create appointment reminders for yourself

  • No visiting multiple locations to see your doctor, get lab tests or X-rays, and pick up prescriptions1

No carrying around medical charts, test results, and prescription details between doctors

No wasting time searching for the right specialist or cheapest lab

No time-consuming paperwork or claims to file1

No referral needed for mental health or addiction services

No need to create appointment reminders for yourself

No visiting multiple locations to see your doctor, get lab tests or X-rays, and pick up prescriptions1

Coverage you can trust

Your doctors work hard to create a treatment plan for your needs. And when you’re treated in one of our facilities, you don’t have to worry about a claim being denied later.

Specialty care that’s continuously advancing

Whether you’re facing a new diagnosis or you’ve had a condition for years, you want your treatment to be based on the latest evidence. Our doctors can see your health history right next to up-to-date best practices — from publications, our own research facilities, and clinical trials. So you get care that’s always improving.

Learn about our specialty care

Manage your health 24/7

Have a nonurgent question between appointments? Get a response from your doctor’s office usually within 2 business days.3

Example sceenshots of how you can email your doctor through kaiser's mobile app and view messages in your inbox and messages you've sent. Example sceenshots of how you can email your doctor through kaiser's mobile app and view messages in your inbox and messages you've sent.

Manage your health 24/7

  • CARE COMES TO YOU

  • EMAIL YOUR DOCTOR

  • ACCESS YOUR RECORDS ONLINE

  • YOUR MEDICATION, DELIVERED

Can’t miss work or leave home for follow-up visits or routine care? Talk to your doctor by phone or video.1,2

Sceenshots of example scenario of how to schedule a phone call or video chat with a doctor for routine care or followup visits

Have a nonurgent question between appointments? Get a response from your doctor’s office usually within 2 business days.3

Example sceenshots of how you can email your doctor through kaiser's mobile app and view messages in your inbox and messages you've sent.

Get results from most lab tests as soon as they’re available, some within the same day, and read your doctor’s notes.3

Example screenshots of lab test results from your latest visit in addition to a summary of past visits and the home screen menu of kaiser mobile app.

Skip trips to the pharmacy. Get refill reminders and most prescriptions mailed to you at no extra charge.3

Example screenshots of how to get a prescription refill and pay for it on the kaiser mobile app

Know your costs ahead of time

Preparing for a treatment or surgery? You can look up your estimated costs for hundreds of procedures based on your health plan.

We help make breakthroughs happen.

If you want to join a clinical trial, we can map your health history with relevant treatment options.

You’re at the center of everything we do

When you have a serious condition, your doctor connects you to specialists and coordinates your care over time.

Your doctor works with you to choose the specialists, evidence-based treatments, and medications that are best for you.

We strive to make prices transparent. You can look up estimated costs for hundreds of procedures based on your benefits and deductible.

However you choose to connect with us, your Kaiser Permanente care team has 24/7 access to your health history — so you get personalized care.

Care that gives you more

Choose a health plan designed to make your life easier.

Shop our plans
  1. Kaiser Permanente app pictures are for illustration purposes only. Your experience may differ. The content shown is not professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you have regarding a medical condition.
  2. 1When you get care at Kaiser Permanente facilities.
  3. 2When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.
  4. 3These features are available when you get care at Kaiser Permanente facilities. To use the Kaiser Permanente app, you must be a member registered on kp.org.