Help with ongoing care
When you’re managing a condition, you want to prioritize your health — not worry about whether your treatment will be covered. At Kaiser Permanente, your care and coverage are combined, so you can just focus on yourself. We’ll handle the rest.
Your built-in support system
Your primary care doctor doesn’t just give referrals. They partner with you to create a plan, connect you to specialists, and coordinate your treatment over time. For certain conditions, you’re assigned a care coordinator or personal coach to help you manage.1
More time for what’s really important
Routine checkups. Regular treatments. Second opinions. Anytime you get care at a Kaiser Permanente medical facility, your team can see your health history and consult with each other in real time.
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No carrying around medical charts, test results, and prescription details between doctors
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No wasting time searching for the right specialist or cheapest lab
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No time-consuming paperwork or claims to file1
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No referral needed for mental health or addiction services
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No need to create appointment reminders for yourself
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No visiting multiple locations to see your doctor, get lab tests or X-rays, and pick up prescriptions1
No carrying around medical charts, test results, and prescription details between doctors
No wasting time searching for the right specialist or cheapest lab
No time-consuming paperwork or claims to file1
No referral needed for mental health or addiction services
No need to create appointment reminders for yourself
No visiting multiple locations to see your doctor, get lab tests or X-rays, and pick up prescriptions1
Coverage you can trust
Your doctors work hard to create a treatment plan for your needs. And when you’re treated in one of our facilities, you don’t have to worry about a claim being denied later.
Specialty care that’s continuously advancing
Whether you’re facing a new diagnosis or you’ve had a condition for years, you want your treatment to be based on the latest evidence. Our doctors can see your health history right next to up-to-date best practices — from publications, our own research facilities, and clinical trials. So you get care that’s always improving.
Learn about our specialty careManage your health 24/7
Have a nonurgent question between appointments? Get a response from your doctor’s office usually within 2 business days.3
Manage your health 24/7
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CARE COMES TO YOU
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EMAIL YOUR DOCTOR
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ACCESS YOUR RECORDS ONLINE
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YOUR MEDICATION, DELIVERED
Can’t miss work or leave home for follow-up visits or routine care? Talk to your doctor by phone or video.1,2
Have a nonurgent question between appointments? Get a response from your doctor’s office usually within 2 business days.3
Get results from most lab tests as soon as they’re available, some within the same day, and read your doctor’s notes.3
Skip trips to the pharmacy. Get refill reminders and most prescriptions mailed to you at no extra charge.3
Know your costs ahead of time
Preparing for a treatment or surgery? You can look up your estimated costs for hundreds of procedures based on your health plan.
We help make breakthroughs happen.
If you want to join a clinical trial, we can map your health history with relevant treatment options.
You’re at the center of everything we do
When you have a serious condition, your doctor connects you to specialists and coordinates your care over time.
Your doctor works with you to choose the specialists, evidence-based treatments, and medications that are best for you.
We strive to make prices transparent. You can look up estimated costs for hundreds of procedures based on your benefits and deductible.
However you choose to connect with us, your Kaiser Permanente care team has 24/7 access to your health history — so you get personalized care.
See how else our team is there for you
- Kaiser Permanente app pictures are for illustration purposes only. Your experience may differ. The content shown is not professional medical advice, diagnosis, or treatment. Always seek the advice of a physician or other qualified health provider with any questions you have regarding a medical condition.
- 1When you get care at Kaiser Permanente facilities.
- 2When appropriate and available. If you travel out of state, phone appointments and video visits may not be available due to state laws that may prevent doctors from providing care across state lines. Laws differ by state.
- 3These features are available when you get care at Kaiser Permanente facilities. To use the Kaiser Permanente app, you must be a member registered on kp.org.
