Riverside Medical Center

Riverside Medical Center
Hospital
Kaiser Permanente facility
10800 Magnolia Ave
Riverside, CA 92505
1-833-574-2273 (toll free)

Resources

Skip map Map begins Use my location
  • open 24 hours
Emergency services, 7 days

Advice/appointments

  • 1-833-574-2273 (toll free)

Information

  • 951-353-3005 (TTY for the hearing/speech impaired)

Information from Moreno Valley

  • 951-247-3183

Medical Center Operator

  • 1-833-574-2273 (toll free)

This location offers the following services. Note: The hours for each service may be different from the hours of the facility.

  • Emergency is available
  • Urgent Care is available
  • After Hours Care is not available
  • Pharmacy is available
Map ends

About this facility

Wheel chair Accessibility: P, EB, IB, R, E, T
This facility fulfills basic and limited medical equipment accessibility standards.

These limited accessibility standard exceptions also apply to the following buildings:

Medical office Building 1, 2, and 3 meet the following accessibility standards:
Accessibility: EB, R

This facility fulfills limited accessibility standards.


Park Sierra 1st Fl Pharmacy - 10800 Magnolia Ave
Pharmacy License: PHY 34444
Pharmacy NPI: 1033267992

Riverside 24hr OP Pharmacy - 10800 Magnolia Ave
Pharmacy License: PHY 35690
Pharmacy NPI: 1447308275

Riverside 4th Fl Pharmacy - 10800 Magnolia Ave
Pharmacy License: PHY 43881
Pharmacy NPI: 1972651842

 

California License Number: 250000327
National Provider Identifier (NPI): 1306991211
 
This facility is Birthing-Friendly, a title given by the Centers for Medicare & Medicaid Services to hospitals and health systems that show a commitment to providing high-quality maternity care.
 
CCS Approved Hospital
Quality and Safety
Get more information about measuring quality and patient safety at Kaiser Permanente.

Emergency and urgent care

Emergency Department
Entrance on Polk Avenue

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

7 days
  • open 24 hours
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics
By urgent care

Location

10800 Magnolia Ave, Medical Office Building 3, 1st Floor
Riverside, CA 92505
Get directions

Hours

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Phone numbers

After-hours advice
  • 1-833-574-2273 (toll free)
Information
  • 1-833-574-2273 (toll free)
Show less

Pharmacy services

Pharmacy - Park Sierra 1st FL, Bldg 3
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Location

10800 Magnolia Ave, Medical Office Building 3, 1st Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 9 a.m. to 9 p.m.
  • Saturday and Sunday, 9 a.m. to 5:30 p.m.

Phone numbers

Information/refills by phone
  • 1-866-370-1813 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Pharmacy - Riverside 24hr Outpatient

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type : Retail

Location

10800 Magnolia Ave, Medical Office Building 1, 1st Ffloor
Riverside, CA 92505
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 951-353-4050
Pharmacy - Riverside MOB 4th FL
Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Location

10800 Magnolia Ave, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 9 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/refills by phone
  • 1-866-362-5493 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Show less

Departments and specialties

Advice Nurse

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Phone numbers

Advice
  • 1-833-574-2273 (toll free)
After-hours advice
  • 1-833-574-2273 (toll free)
Allergy
By referral only

Location

10800 Magnolia Ave, Medical Office Building 3
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 to 11:15 a.m. and 1:30 to 4:30 p.m.

Phone numbers

Advice/appointments/cancellations/information/ messages
  • 1-833-574-2273 (toll free)
Allergy injections
Park Sierra Medical Offices

Hours:
  • Monday and Wednesday, 1:30 p.m. to 4:30 p.m.
  • Tuesday and Thursday, 8:30 a.m. 11:30 a.m. and 1:30 p.m. to 4:30 p.m.
  • Friday, 8:30 a.m. to 11:30 a.m.

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Phone numbers

Advice/appointments/cancellations/information/ messages
  • 1-833-574-2273 (toll free)
Anesthesiology - Interventional Pain Clinic
By referral only

Location

10800 Magnolia Ave, Medical Office Building 1, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 7 a.m. to 3:30 p.m.

Phone numbers

Advice/information
  • 951-353-4310
Appointments/cancellations/messages
  • 951-353-4237
Anesthesiology - Preoperative Clinic
Medical Office Building 1, 2nd floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5:15 p.m.

Phone numbers

Appointments/cancellations/messages
  • 951-353-4809
Audiology
Riverside Medical Office, Building 2, 5th Floor. Self-referrals accepted.

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Information
  • 1-833-574-2273 (toll free)
Complete Care Department
Registered Nurse Clinic offers follow-up care and education to members managing chronic diseases such as diabetes, high blood pressure, osteoporosis, and high cholesterol. Some services may require a referral.

Location

10800 Magnolia Ave, Medical Office Building 3, 3rd Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments/cancellations/information
  • 951-602-4229
Continuing Care
After-hour calls will be returned the next business day
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

Closed Saturday, Sunday, and holidays
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 1-833-574-2273 (toll free) After-hour calls will be returned the next business day
Dermatology
By referral only

Location

10800 Magnolia Ave, Medical Office Building 3, 3rd Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Thursday, 8:30 a.m. to 5 p.m.
  • Friday, 8:30 a.m. to noon

Phone numbers

Advice/appointments/cancellations/information/ messages
  • 1-833-574-2273 (toll free)
Ear, Nose, and Throat
By referral only

Location

10800 Magnolia Ave, Medical Office Building 2, 5th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 7 a.m. to 5:30 p.m.

Phone numbers

Information
  • 1-833-574-2273 (toll free)
Emergency Department
Entrance on Polk Avenue

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

7 days
  • open 24 hours
Family Medicine

Location

10800 Magnolia Ave, Medical Office Building 3
Riverside, CA 92505
Get directions

Hours

Nurse visits hours: Monday through Friday, 9 a.m. to 7 p.m.; Saturday, Sunday, 9 a.m. to 4:45 p.m
Memorial Day, 4th of July, Labor Day, Thanksgiving Day, Christmas Day and New Years Day 9:00 a.m. to 4:45 p.m.

Office hours:
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Family Medicine - After-hours clinic

Location

10800 Magnolia Ave, Medical Office Building 3
Riverside, CA 92505
Get directions

Hours

Saturday, Sunday, 8:30 a.m. to 5:00 p.m., by appointment only
Office:
  • Monday through Friday, 5:30 to 8:30 p.m.

Phone numbers

Advice/appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Gastroenterology (GI)
Medical Office Building 2, 2nd floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information/messages
  • 1-833-574-2273 (toll free)
Genetics
Referral preferred

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 9 a.m. to 5 p.m.

Phone numbers

Appointments/information/cancellations/messages
  • 951-353-3494
Head and Neck Surgery
Medical Office Building 2, 5th floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
HearUSA/HEARx West Hearing Care Center

Location

Riverside HearUSA/HEARx West Hearing Care Center, 3832 La Sierra Ave
Riverside, CA 92505
Get directions

Hours

After-hours and weekends by appointment only
  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 951-637-3722
Internal Medicine

Location

10800 Magnolia Ave, Medical Office Building 1, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
After-hours advice
  • 1-833-574-2273 (toll free)
Internal Medicine - Cardiac Rehabilitation
Medical Office Building 1, 4th floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Appointments/cancellations/messages
  • 951-353-4894
Internal Medicine - Cardiodiagnostic Laboratory

Medical Office Building 1, 4th floor

EKG, Echocardiography, Holter monitoring, Treadmill.

By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Cardiodiagnostic Nurse message line
  • 951-353-4842
Labor and Delivery/Family Care Center

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Family Care Center
  • 951-353-3300
Labor and Delivery advice/emergency
  • 951-353-3160
Laboratory - Medical Office Building 1

Location

10800 Magnolia Ave, Lower Level
Riverside, CA 92505
Get directions

Hours

7 days
  • 7:30 a.m. to 9:30 p.m.

Phone numbers

Appointments - Laboratory
  • 1-855-522-2778 (1-855-LAB-APPT) (toll free)
    • Or schedule a laboratory appointment online via kp.org
    • Walk-in services are also available
Information
  • 1-833-574-2273 (toll free)
Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) (toll free)
    • Check on-line at kp.org
    • Call your physician/provider with questions or for more information about test results
Laboratory - Medical Office Building 2
Collection site (e.g., blood, urine). No testing services.

Location

10800 Magnolia Ave, 4th Floor
Riverside, CA 92505
Get directions

Hours

Holidays closed
  • Monday through Friday, 8:30 a.m. to 5 p.m.
  • Saturday, 8 a.m. to noon
  • Sunday, Closed

Phone numbers

Appointments - Laboratory
  • 1-855-522-2778 (1-855-LAB-APPT) (toll free)
    • Or schedule a laboratory appointment online via kp.org
    • Walk-in services are also available
Information
  • 1-833-574-2273 (toll free)
Results (24 hours)
  • 1-888-457-8378 (1-888-4KPTEST) (toll free)
    • Check on-line at kp.org
    • Call your physician/provider with questions or for more information about test results
Mammography
Walk-in mammograms, no appointment necessary, Monday thru Friday, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 5:30 p.m.; Saturdays, 8:30 a.m. to 12:30 p.m. and 1:30 p.m. to 4:00 p.m.
By walk-in

Location

10800 Magnolia Ave, Medical Office Building 3, 1st Floor
Riverside, CA 92505
Get directions

Hours

Appointments
  • Monday through Friday, 7:30 a.m. to 5:30 p.m.

Phone numbers

Advice/information/messages
  • 951-353-4444
Neurology
Medical Office Building 1, 4th floor, 4F
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/cancellations/information/ messages
  • 1-833-574-2273 (toll free)
Nuclear Medicine
Medical Office Building 1, 1st floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4:30 p.m.

Phone numbers

Advice
  • 951-353-4085
Appointments/cancellations/information/messages
  • 951-353-4000
Obstetrics/Gynecology (OB/Gyn)
Medical Office Building 2, 3rd Floor

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/appointments/cancellations/ messages
  • 1-833-574-2273 (toll free)
After-hours advice
  • 1-833-574-2273 (toll free)
Occupational Health Center

Kaiser Permanente On-the-Job
Medical treatment for work-related injuries and illnesses

Location

10800 Magnolia Ave, Medical Office Building 1, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Advice/information/messages
  • 951-353-4322
Orthopedics
Medical Office Building 2, 1st floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information/messages
  • 951-353-6950
Pediatrics
Appointment Hours:
Monday through Friday 9 a.m. to 7 p.m.

By appointment only. Appointments can be scheduled by contacting the Appointment Center or through KP.org.
During the week, we encourage you to also check for appointments at our Corona Medical Office Building . Please refer to facility information for hours and services.

Extended Hours for non-urgent walk in clinic:
Monday through Friday 5:30 p.m. to 7 p.m.
Weekends & Major Holidays from 8:30 a.m. to 5 p.m.

For extended hours clinic, wait times are highly variable. Patients are seen based on the severity of their symptoms and not by order of arrival. We strongly encourage scheduling an appointment when possible, including telephone visits with a Nurse or Provider for virtual care services.

Nurse Visits:
Pediatrics offers nurse visits on a walk in basis for forms (pick up/drop off), immunization updates and services as determined by your Provider.

Hours:
Office
  • By appointment only: Monday through Friday, 8:30 a.m. to 5 p.m.
  • Walk in Extended Hours Monday through Friday, 5:30 p.m. to 7 p.m.
  • Weekends & Major Holidays from 8:30 a.m. to 5 p.m.

Location

10800 Magnolia Ave, Medical Office Building 3
Riverside, CA 92505
Get directions

Phone numbers

Advice/appointments/cancellations/information/ messages
  • 1-833-574-2273 (toll free)
After-hours advice
  • 1-833-574-2273 (toll free)
Pharmacy - Park Sierra 1st FL, Bldg 3
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Location

10800 Magnolia Ave, Medical Office Building 3, 1st Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 9 a.m. to 9 p.m.
  • Saturday and Sunday, 9 a.m. to 5:30 p.m.

Phone numbers

Information/refills by phone
  • 1-866-370-1813 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Pharmacy - Riverside 24hr Outpatient

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type : Retail

Location

10800 Magnolia Ave, Medical Office Building 1, 1st Ffloor
Riverside, CA 92505
Get directions

Hours

7 days
  • open 24 hours

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 951-353-4050
Pharmacy - Riverside MOB 4th FL
Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Location

10800 Magnolia Ave, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 9 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/refills by phone
  • 1-866-362-5493 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Physical Medicine
Medical Office Building 2, 1st Floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Appointments/information/messages
  • 951-353-4670
Cancellations
  • 951-353-4659
Physical/Occupational Therapy - Magnolia Ave
By referral only

Location

10800 Magnolia Ave, Medical Office Building 2, 1st Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8 a.m. to 5 p.m.

Phone numbers

Advice/Appointments/information/messages
  • 951-353-4670
Cancellations
  • 951-353-4659
Physical/Occupational Therapy - Polk Street
Hours vary
By referral only

Location

Polk Street Offices, 10689 Magnolia Ave, Suite 2
Riverside, CA 92505
Get directions

Phone numbers

Appointments/Information
  • 951-353-4670
Podiatry
Medical Office Building 1, 1st Floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/information/messages
  • 1-833-574-2273 (toll free)
Poison Control

Phone numbers

Information
  • 1-800-222-1222 (toll free)
Pulmonary Function Testing (PFT) Lab
By referral only

Location

10800 Magnolia Ave, Medical Office Building 1, 4th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 4 p.m.

Phone numbers

Appointments/Information
  • 1-833-574-2273 (toll free)
Radiology/Diagnostic Imaging
General Diagnostic Imaging
Medical Office building 1, 1st Floor, Room 124
Hours: 7 days, 7:30 a.m. to 10:00 p.m.

Medical Office Building 3
1st Floor, Room 150
Hours: Monday thru Friday, 8:30 a.m. to 9:00 p.m.

Specialty Imaging
Medical Office Building 1, 1st Floor
Hours: Vary
By referral only

Phone numbers

Advice/Appts./Cancel/Info./Msgs
  • 951-353-4000
Social Services
Medical Office Building 1, 5th Floor

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8 a.m. to 4:30 p.m.

Phone numbers

Information
  • 1-833-574-2273 (toll free)
Speech Pathology
Medical Office Building 2, 1st floor, Physical therapy office
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/messages
  • 951-353-4670
Cancellations
  • 951-353-4659
Surgery
Breast Clinic, General Surgery, Plastic Surgery, Vascular Surgery
By referral only

Location

10800 Magnolia Ave, Medical Office Building 1, 5th Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics
By urgent care

Location

10800 Magnolia Ave, Medical Office Building 3, 1st Floor
Riverside, CA 92505
Get directions

Hours

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Phone numbers

After-hours advice
  • 1-833-574-2273 (toll free)
Information
  • 1-833-574-2273 (toll free)
Urology
Medical Office Building 2, 2nd floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Vision Essentials - Ophthalmology
Vision Essentials by Kaiser Permanente

Medical Office Building 2, 5th Floor
By referral only

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Appointments/cancellations/messages
  • 1-833-574-2273 (toll free)
Vision Essentials - Optical Center
Vision Essentials by Kaiser Permanente

Eyeglasses, contact lenses

Visit website www.kp2020.org

Location

10800 Magnolia Ave, Medical Office Building 2, 5th Floor
Riverside, CA 92505
Get directions

Hours

Closed Sunday and Major Holidays
  • Monday through Friday, 8 a.m. to 6 p.m.
  • Saturday, 8 a.m. to 4 p.m.
  • Sunday, Closed

Phone numbers

Information
  • 951-353-4490
Vision Essentials - Optometry
Vision Essentials by Kaiser Permanente

Medical Office Building 2, 5th floor

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 7:45 a.m. to 5:45 p.m.
  • Saturday, 8 a.m. to 3:15 p.m.
  • Sunday, Closed

Phone numbers

Appointments/cancellations/information/messages
  • 1-833-574-2273 (toll free)
Show less

Services and amenities

Gift Shop

Location

10800 Magnolia Ave, Hospital, 1st Floor
Riverside, CA 92505
Get directions

Phone numbers

Gift Shop
  • 951-353-3605
Language Assistance
We want to speak to you in the language that you're most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters.

Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.

Learn more about interpreter services.

Learn more about translation process.

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Closed
Member Service Contact Center
Benefits and Health Plan coverage information, forms and brochures

Phone numbers

Chinese dialects
  • 1-800-757-7585 (toll free)
English
  • 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
  • 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
  • 1-800-788-0616 (toll free)
Member Services
At this time, Riverside Member Services is piloting capabilities that will enable our Health Plan Representatives to meet with and assist Kaiser Permanente members/patients by appointment, using online audio and video capabilities. We look forward to assisting you.

To schedule an online appointment with a Riverside Member Services Health Plan Representative, you will need the following:
  • Access to a computer, tablet, or smartphone (Camera functionality will be needed for your appointment)
  • An internet connection
  • Your email address
  • Your mobile phone number
If you do not meet these requirements or need immediate assistance, please contact the Member Services Contact Center:
  • (800) 464-4000 (English)
  • (800) 788-0616 (Espanol)
  • (800) 757-7585 (Chinese dialects)
  • 711 (TTY)
To schedule an online appointment with a Riverside Member Service Health Plan Representative, please access the following link and select a time that is convenient for you. Additional appointment times will be added regularly, so please try again if you cannot reserve your preferred time. Your information will be kept secure and private.

Location

10800 Magnolia Ave, Medical Office Building 3, 2nd Floor
Riverside, CA 92505
Get directions
Outside Referral

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 1-866-450-4938 (toll free)
Personal Physician Selection
Select or change a personal physician or get information about practitioners and services. Online at kp.org/chooseyourdoctor

Phone numbers

Information
  • 1-888-956-1616 (toll free)
Release of Medical Information
Disability forms/requests for medical records.
Email: rivroiu@kp.org
Website: kp.org/requestrecords

Hours

Closed 1st Thursday of each month, 1:00 p.m. to 4:30 p.m.; closed major holidays
  • Monday through Friday, 9 a.m. to 4:30 p.m.

Phone numbers

Fax
  • 1-855-902-7178 (toll free)
Information
  • 951-353-4470
TTY for the Hearing and Speech Impaired

Location

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Phone numbers

Information
  • 951-353-3005
Volunteer Services
Training 3 times a year. Please visit kp.org/riverside/volunteerservices for information and to become a volunteer.

Location

10800 Magnolia Ave, Hospital, 1st Floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:30 a.m. to 5 p.m.

Phone numbers

Information
  • 951-353-3613
Wellness Resource Center and Store

Location

10800 Magnolia Ave, Medical Office Building 2, 1st floor
Riverside, CA 92505
Get directions

Hours

  • Monday through Friday, 8:45 a.m. to 12:30 p.m. and 1:30 p.m. to 4:45 p.m.

Phone numbers

Information
  • 951-353-4475
Show less

10800 Magnolia Ave
Riverside, CA 92505
Get directions

Emergency and urgent care

Emergency Department
Entrance on Polk Avenue

Hours

7 days
  • open 24 hours
Urgent Care
Walk-ins accepted
View Urgent Care wait times and reserve your spot using Find Care Now

Also, see Family Medicine - After-hours clinic and Pediatrics
By urgent care

Hours

7 days a week, including holidays
  • 9 a.m. to 9 p.m.

Phone numbers

After-hours advice
  • 1-833-574-2273 (toll free)
Information
  • 1-833-574-2273 (toll free)
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Pharmacy services

Pharmacy - Park Sierra 1st FL, Bldg 3
Safe medication disposal: Ask the pharmacy if you need to dispose of unwanted medications. Learn more about how to properly and safely dispose of unwanted or expired medication .

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Hours

  • Monday through Friday, 9 a.m. to 9 p.m.
  • Saturday and Sunday, 9 a.m. to 5:30 p.m.

Phone numbers

Information/refills by phone
  • 1-866-370-1813 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Pharmacy - Riverside 24hr Outpatient

Safe medication disposal: This Kaiser Permanente pharmacy has a self-service kiosk where you can dispose of your unwanted prescriptions. Learn more about how to properly and safely dispose of unwanted or expired medication.

Members can refill online or by using our mail order services at kp.org/rxrefill.

Pharmacy Type : Retail

Hours

7 days
  • open 24 hours

Phone numbers

Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Refills by phone
  • 951-353-4050
Pharmacy - Riverside MOB 4th FL
Pharmacy Type: Retail

Martin Luther King Day, Closed
Memorial Day, Closed
Independence Day, Closed
Labor Day, Closed
Thanksgiving Day, Closed
Christmas Day, Closed
New Year's Day, Closed

Hours

  • Monday through Friday, 9 a.m. to 1 p.m. and 2 p.m. to 5 p.m.
  • Saturday and Sunday, Closed

Phone numbers

Information/refills by phone
  • 1-866-362-5493 (toll free)
Mail Order Pharmacy
  • 1-866-206-2983 (toll free)
Show less

Departments and specialties

Advice Nurse, Allergy, Allergy injections, Anesthesiology - Interventional Pain Clinic, Anesthesiology - Preoperative Clinic, Audiology, Complete Care Department, Continuing Care, Dermatology, Ear, Nose, and Throat, Emergency Department, Family Medicine, Family Medicine - After-hours clinic, Gastroenterology (GI), Genetics, Head and Neck Surgery, Internal Medicine, Internal Medicine - Cardiac Rehabilitation, Internal Medicine - Cardiodiagnostic Laboratory, Labor and Delivery/Family Care Center, Laboratory - Medical Office Building 1, Laboratory - Medical Office Building 2, Mammography, Neurology, Nuclear Medicine, Obstetrics/Gynecology (OB/Gyn), Occupational Health Center, Orthopedics, Pediatrics, Pharmacy - Park Sierra 1st FL, Bldg 3, Pharmacy - Riverside 24hr Outpatient, Pharmacy - Riverside MOB 4th FL, Physical Medicine, Physical/Occupational Therapy - Magnolia Ave, Podiatry, Pulmonary Function Testing (PFT) Lab, Social Services, Speech Pathology, Surgery, Urgent Care, Urology, Vision Essentials - Ophthalmology, Vision Essentials - Optical Center, Vision Essentials - Optometry

Services and amenities

Gift Shop, Language Assistance, Member Services, Outside Referral, TTY for the Hearing and Speech Impaired, Volunteer Services, Wellness Resource Center and Store
Polk Street Offices
10689 Magnolia Ave
Riverside, CA 92505
Get directions

Departments and specialties

Physical/Occupational Therapy - Polk Street
Riverside HearUSA/HEARx West Hearing Care Center
3832 La Sierra Ave
Riverside, CA 92505
Get directions

Departments and specialties

HearUSA/HEARx West Hearing Care Center
300 Promenade Ave
Corona, CA 92879
Get directions

To find:

  • a provider's office hours, search our facility directory
  • providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)

The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.

We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services

If you would like to report an error in provider or facility information, please contact us.

Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.

If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.

Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy.  Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).

Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.

Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.

Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
 
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.

 

This page was last updated on: 04/02/24