E-visits
E-visits is convenient online care, at no cost1, from the providers you trust most.
E-visits asks different questions based on symptoms and conditions. Complete the online consultation and receive a treatment plan, including prescriptions, if needed, without having to make an appointment.
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If you're a Kaiser Permanente Northwest member, living in Oregon or SW Washington, to get started you must be registered on kp.org.
*Responses will occur during operational hours. See FAQ for hours.
1For high deductible health plan members, e-visits, phone visits, and video visits are subject to your plan's annual deductible.
*Responses will occur during operational hours. See FAQ for hours.
1For high deductible health plan members, e-visits, phone visits, and video visits are subject to your plan's annual deductible.
Benefits of E-visits
Affordable
No additional costs.
Safe & Secure
All data and health information is protected.
Prescriptions
Your prescription can be sent to your preferred Kaiser Permanente pharmacy or mailed to your home.
Convenience
Get treatment, including prescriptions if needed, right from your mobile device or desktop.
Conditions that e-visits can treat include:
- Acne
- Anxiety, depression or stress
- Birth control consult
- Cough or cold
- Eye pain, bump, or irritation
- Female bladder infection
- Flu
- Rash and other skin condition
- Seasonal allergies
- Sexually transmitted infection exposure
- Sore throat
- Tobacco cessation
- Yeast infection
FAQ
When will I get a response?
How long does it take to finish an e-visit?
Can I get prescription drugs through e-visits?
Can e-visits be used for children?
Who is responding to the e-visit?
Do I need a camera for an e-visit?
Is the care I receive through e-visits included in my health record?
Will I be treated by my personal doctor?
How much does an e-visit cost?
Will I be charged if I can’t be treated by an e-visit?
What browser should I use for e-visits ?
Who can I call if I have a question or need support?
