Healthier Outcomes

At Kaiser Permanente we have one simple mission — to help you thrive. Which is why we have a community of over 17,000 doctors committed to providing excellent care today, which leads to healthier tomorrows. From cancer to cardiology to high blood pressure and stroke, the excellent care we provide for these conditions and others leads to healthier outcomes for our members.

Dr. Janet M. Howard, MD Pediatrics

Care and Coverage Success Stories

View Gallery

Healthier Outcomes

A better approach to care
A better approach to care

We believe the best way to measure quality of care is by outcomes. Our unique approach includes:

  • Personalized care from doctors, nurses, and other caregivers that are connected to you and to each other through one of the most advanced electronic health record system available today.
  • A focus on prevention and providing the inspiration, tools, and information you need for healthier tomorrows.
  • Online tools and mobile apps that let you stay on top of your health and manage your
    care anytime, anywhere.
  • Research and innovation that is pioneering new ways to prevent, detect, and treat illness.


You can see the results in our HEDIS® scores, and in the positive outcomes in the lives of our members. HEDIS scores are given by the National Committee for Quality Assurance, a private, non-profit organization dedicated to improving health care quality. HEDIS is used by more than 90% of America’s health plans and other agencies, like Medicare, to measure performance on clinical quality and customer service. HEDIS makes it possible to compare the performance of health plans on an “apples-to-apples” basis.


Our HEDIS scores

Cancer Care

One simple cause: Beating cancer

We lead the nation — and every state we serve — in breast cancer screenings.

One simple cause: Beating cancer

It starts with great doctors. We rigorously recruit from the top medical schools and training programs, and we surround our doctors — and their patients — with some of the best nurses, researchers, and staff available. More than 1,200 researchers at our 8 regional research centers work on epidemiological and health services studies, with the aim of improving outcomes for patients. And our clinical trials program makes advanced cancer therapies available to our members.


Early detection is key. In every state we serve, we’re #1 in screenings for breast cancer — and in the Mid-Atlantic States, we’re #1 in the nation. We’re also in the top 10% for colorectal cancer screenings in all our service areas.1


Visit our Cancer Care site

Watch video on youtube

Cardiac Care

Committed to heart health

for helping patients with cardiovascular conditions control high blood pressure.

Committed to heart health

Heart disease and other heart conditions are caused by a variety of factors, which may show up as a heart attack, a stroke, or other symptoms. With one of the largest multispecialty medical groups in the country — including primary care doctors, cardiologists, cardiac surgeons, and other specialists — we’re able to treat a wide range of heart conditions for our members.


Throughout all our service areas, we’re in the top 5% in the nation when it comes to controlling high blood pressure for patients with cardiovascular conditions.2 And 17 Kaiser Permanente medical centers have been recognized by U.S. News & World Report as “high performing” in one or more common types of care related to heart health, which include care for congestive heart failure and bypass surgery.


Visit our Cardiac Care site

Watch video on youtube

Diabetes Care

Leading the way in the fight with diabetes

in several key diabetes measures.

Leading the way in the fight with diabetes

Diabetes affects nearly 29 million Americans. Over a decade ago, we developed our Integrated Diabetes Care program to create a team approach to treating members with diabetes. With dedicated staff and a focus on patient education, and by monitoring our members’ electronic health records, we’re helping lower our members’ risk and helping those with diabetes lead healthier, more active lives.


Nationally, we’re in the top 10% in 5 of 7 key 2015 HEDIS measures for diabetes care — and in the Mid-Atlantic States, we’re #1 in the nation for the treatment of diabetic kidney disease.4


How to live healthier with diabetes

High Blood Pressure Care

Making strides in the fight against high blood pressure

Leading the nation in keeping members’ blood pressure under control.

Making strides in the fight against high blood pressure

High blood pressure — also called hypertension — can damage the blood vessels, heart, kidneys, eyes, and brain. It can also lead to heart attack, stroke, and kidney failure. Our electronic health record system helps us identify, test, monitor, and treat members with high blood pressure. We screen, rescreen, and advocate for healthy lifestyles that can lower blood pressure and extend lives.


As a result, 86% of our members diagnosed with high blood pressure have it under control,5 compared to 52% nationally.When it comes to helping members control high blood pressure, we’re #1 in every state we serve — and in the Mid-Atlantic States, we’re #1 in the nation.7


Learn more about hypertension

Bone Density Care

Strong bones, strong seniors.

Decreasing hip fractures in seniors by 23% — and counting.

Strong bones, strong seniors.

The best way to care for serious hip injuries is to prevent them. Our doctors combine education, increased bone density testing, and medications that help prevent osteoporosis to keep our senior members happy, mobile, and thriving. We implemented a comprehensive program incorporating screening, assessment, treatment, and education at all our Southern California medical centers. For members 60 and older, we decreased hip fractures in Southern California by 23% from 2009 to 2014.8


In the Mid-Atlantic States, we’re rated #1 in the nation among Medicare plans for osteoporosis management in women who had a fracture, and we’re #1 in every state we serve.9


How to prevent osteoporosis


  • 1, 2, 4, 5, 7, 9Kaiser Permanente 2015 HEDIS® scores. Benchmarks provided by the National Committee for Quality Assurance (NCQA) Quality Compass® and represent all lines of business. Kaiser Permanente combined region scores were provided by the Kaiser Permanente Department of Care and Service Quality. The source for data contained in this publication is Quality Compass 2015 and is used with the permission of NCQA. Quality Compass 2015 includes certain CAHPS® data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass® and HEDIS® are registered trademarks of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality.

  • 3“Best Hospitals,” U.S. News & World Report,, accessed February 8, 2016.

  • 6The State of Health Care Quality, National Committee for Quality Assurance, 2015.

  • 8Based on the 2014 Kaiser Permanente Southern California Clinical Analysis Report.