We believe the best way to measure quality of care is by outcomes. Our unique approach includes:
- Personalized care from doctors, nurses, and other caregivers that are connected to you and to each other through one of the most advanced electronic health record system available today.
- A focus on prevention and providing the inspiration, tools, and information you need for healthier tomorrows.
- Online tools and mobile apps that let you stay on top of your health and manage your
care anytime, anywhere.
- Research and innovation that is pioneering new ways to prevent, detect, and treat illness.
You can see the results in our HEDIS® scores, and in the positive outcomes in the lives of our members. HEDIS scores are given by the National Committee for Quality Assurance, a private, non-profit organization dedicated to improving health care quality. HEDIS is used by more than 90% of America’s health plans and other agencies, like Medicare, to measure performance on clinical quality and customer service. HEDIS makes it possible to compare the performance of health plans on an “apples-to-apples” basis.
Lifestyle factors account
for as much as 75% of
It starts with great doctors. We rigorously recruit from the top medical schools and training programs, and we surround these doctors (and their patients) with some of the best nurses, researchers and staff. More than 1,200 researchers work at our 8 regional research centers, on epidemiological and health services studies, with the aim of ultimately improving outcomes for patients. And our clinical trials program makes cutting-edge cancer therapies available to our members.
Early detection is key. In all the states we serve, we’re #1 in screenings for breast cancer, and are in the top 10% for cervical and colorectal screenings across all service areas.*6
We invent them.
That’s how much we’ve
reduced serious heart
We invent them.
Kaiser Permanente’s ALL/PHASE initiative is based on our research and practice showing that a simple bundle of low-cost medications, in combination with a beta-blocker and healthy lifestyle changes, reduces heart attacks for at-risk populations, like people with diabetes.1
The ALL program consists of aspirin, lisinopril, and lipid-lowering medication, and in Northern California the additional PHASE program (Preventing Heart Attacks Everyday) includes the beta-blocker and emphasizes lifestyle changes. And by sharing it with partners in community clinics, nonmembers are getting the benefits as well.
On a national level, we scored better than over 90% of the nation for cholesterol management for patients with cardiovascular conditions, LDL-C screening and LDL-C levels.7
Reducing the risk of
stroke, Improving lives.
Emergency room doctors, hospitalists, neurologists, radiologists, and speech and physical therapists working together in a team is one approach to helping us provide better outcomes to stroke patients. Another is fast tracking the care of acute stroke cases before they even happen thanks to our “stroke alerts” system. As a result, stroke deaths declined 42% between 2001 and 2010 in Northern California alone.2
Fewer smokes can lead to fewer strokes. In all states we serve, we’re a leader in all 3 categories for our programs that help members quit smoking.8
and management to
the next level-the
best there is.
Diabetes affects more than 20 million Americans. Over a decade ago, we developed our Integrated Diabetes Care (IDC) program to create a team approach to treating our members with diabetes. With dedicated staff, a focus on patient education, and by monitoring our members’ electronic health records we’re helping to lower our members’ risk and help members who have diabetes lead healthier, more active lives.
Kaiser Permanente led the nation with top marks in 4 of 10 key 2013 HEDIS effectiveness-of-care measures for diabetes in the Mid-Atlantic States and Georgia.3
Leading the nation in
keeping members’ blood
pressure under control.
Hypertension – high blood pressure – can damage the blood vessels, heart, kidneys, eyes, and brain. And it can also lead to heart attack, stroke, and kidney failure. Our electronic medical record system helps us identify, test, monitor, and treat our members with hypertension. We screen, rescreen, and advocate for healthy lifestyles that can lower blood pressure and extend lives. As a result, 85% of our members diagnosed with hypertension have their blood pressure under control compared to 60% nationally.4
In total, we exceed the 90th percentile for cholesterol management for patients with cardiovascular conditions – controlling high blood pressure. 9
Bone Density Care
Decreasing hip fractures
in seniors by 50% -
The best way to care for serious hip injuries is to prevent them. Our doctors use an approach that combines education, increased bone density testing and medications to help prevent osteoporosis to keep our senior members happy, mobile, and thriving. We implemented a comprehensive program incorporating screening, assessment, treatment and education at all our Southern California medical centers. In 2012, we decreased hip fractures in Southern California by
50 percent — preventing an estimated 1,587 hip fractures and potentially saving 387 lives.5
In Southern California, we’re rated #1 in the nation among Medicare plans for osteoporosis management in women who had a fracture.10