When to Call Us

Nothing is more important than the health of you and your baby. Call us anytime you feel like something isn’t right, or right away if you have any of these symptoms.

go to the When to Call Us page

Positive pregnancy test?

Call us right away. We can help you get started with prenatal care and you can find out what you can do now to have a healthy pregnancy.

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Weeks 4 to 23

Call us about:

  • Any vaginal bleeding
  • Belly or pelvic pain, other than mild cramping
  • Fever of 100.4 degrees or higher
  • Painful or less frequent urination, or dark-colored urine
  • Vomiting that lasts longer than 24 hours or is worse than it was earlier in your pregnancy
  • Feeling like you might faint or pass out

Weeks 24 to 35

Call our member advice line if you have:

  • Belly or pelvic pain, other than mild cramping
  • Headaches with weak muscles, problems seeing, or fever
  • Headaches that don’t get better after taking acetaminophen (Tylenol*)
  • Nosebleeds that won’t stop
  • Burning or pain when you urinate
  • Dizziness
  • Cramping in your leg or foot that won’t go away

Call your labor and delivery department if you have:

  • Cramps in the lower belly
  • 4 or more contractions in 1 hour
  • Increase or change in vaginal discharge, such as heavy fluid, watery discharge, or blood, or if your water breaks
  • Fainting spells or dizziness
  • Blurred vision
  • Pain in your chest or belly
  • Fever of 100.4 degrees or higher
  • Sudden puffiness in your hands or face
  • Sudden weight gain of more than 2 pounds in 1 week

Weeks 36 to 40

Call your labor and delivery department right away if:

  • You have bleeding similar to a menstrual period
  • Your baby has moved fewer than 10 times in 2 hours
  • Your baby’s movements have slowed down for 24 hours
  • Your water breaks

If your water breaks, be prepared to tell us the:

  • Time it happened
  • Color of the fluid
  • Amount of fluid (gush or trickle)

To absorb the fluid, use a sanitary pad or a towel, not a tampon.

Also call labor and delivery right away if you have:

  • Contractions that become regular or stronger
  • Fainting spells or dizziness
  • Blurred vision
  • Pain in your chest or belly
  • Fever of 100.4 degrees or higher
  • Sudden puffiness in your hands or face
  • Sudden weight gain of more than 2 pounds in 1 week

*Kaiser Permanente does not endorse the medication mentioned. Any trade name listed is for easy identification only.

If you reasonably believe you have an emergency medical condition, call 911 or go to the nearest Emergency Department. An emergency medical condition is a medical or psychiatric condition that requires immediate medical attention to prevent serious jeopardy to your health. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage.

Advice Line Phone Number

Kaiser Permanente members can speak with a registered nurse 24 hours a day, 7 days a week.

When you call, be ready to give us your:

  • Full Name
  • Kaiser Permanente health or medical record number
  • Doctor or clinician’s name
  • Expected due date
Northern California
1-866-454-8855
Southern California
1-888-KPONCALL (1-888-576-6225)
Colorado - Denver/Boulder
303-338-4545
303-338-4428 TTY
Colorado - Northern & Southern
1-800-218-1059
1-800-521-4874 TTY
Colorado - Mountains Region
1-800-218-1059
Georgia
404-365-0966 (local)
1-800-611-1811
Hawaii
808-432-7700 (Oahu)
1-800-467-3011 (Neighboring Islands)
1-877-447-5990 TTY
Mid-Atlantic
1-800-777-7904
1-800-700-4901 TTY
Northwest
1-800-813-2000