West Los Angeles Medical Center
Resources
Related links
- open 24 hours
Advice/appointments/cancellations/messages
- 1-833-574-2273 (toll free)
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Information
- 1-833-574-2273 (toll free)
This location offers the following services. Note: The hours for each service may be different from the hours of the facility.
-
Emergency is available
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Urgent Care is available
-
After Hours Care is available
-
Pharmacy is available
About this facility
Pharmacy License: PHY 16027
Pharmacy NPI: 1285781500
California License Number: 930000081
kp.org/westlosangeles
Plans accepted at this facility
Emergency and urgent care
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 5 p.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Hours
- open 24 hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Information
- 323-857-2000
View Urgent Care wait times and reserve your spot using Find Care Now
Location
Los Angeles, CA 90034
Hours
- 9 a.m. to 9 p.m.
Phone numbers
For care after these hours, call the Emergency Department
- 323-857-2000
Pharmacy services
Members can refill online or by using our mail order services at kp.org/rxrefill .
Pharmacy Type: Retail
Location
Los Angeles, CA 90034
Hours
- open 24 hours
Phone numbers
Information/refills by phone
- 1-866-391-2673 (toll free)
Mail-Order Pharmacy
- 1-866-206-2983 (toll free)
Departments and specialties
Phone numbers
Advice
- 1-833-574-2273 (toll free)
After-hours advice
- 1-833-574-2273 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 5 p.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Saturday, 7:30 a.m. to 4:30 p.m.
Phone numbers
Appointments
- 323-857-2475
Self-referrals accepted
Hours
- Monday through Friday, 8 a.m. to 5:30 p.m.
Phone numbers
Appointments/cancellations/messages
- 323-857-5505
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information/cancellations (procedures)
- 323-857-3290
Appointments/information/messages/cancellations (routine)
- 1-833-574-2273 (toll free)
Robertson Medical Office Building
4th Floor, Department 497
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
Phone numbers
Information
- 323-648-1396
Location
Los Angeles, CA 90034
Hours
- Tuesday through Thursday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Appointments/Cancellations/Messages
- 323-857-4237
These services are provided on a fee-for-service basis and are not covered under your Kaiser Permanente health benefits. Please call the above number for information on fees.
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Advice/appointments/cancellations/information/messages
- 323-857-4388
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Appointments/cancellations/messages
- 1-833-574-2273 (toll free)
Phone numbers
Information
-
Monday through Friday, 8:30 a.m. to 6 p.m.
Saturday, 8:30 a.m. to 5 p.m. - 1-855-805-7363 (toll free)
Hours
- open 24 hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Information
- 323-857-2000
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancel/information/messages
- 1-833-574-2273 (toll free)
Fax
- 323-900-7663
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5:30 p.m.
Phone numbers
Appointments/cancellations (procedures)
- 323-857-2067 *Please note your physician's office may call the above number to book routine appointments for you.
Appointments/messages/cancellations (routine)
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information/cancellations/messages
- 323-857-2074
2nd Floor, Department 201
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Information
- 323-915-4550
Location
Los Angeles, CA 90292
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 310-881-6597
Location
Los Angeles, CA 90066
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 310-854-0473
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7 a.m. to 4:30 p.m.
Phone numbers
Advice/information/messages
- 323-857-2735
Appointments/cancellations
- 323-857-5505
Surgery scheduling
- 323-857-4202
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
- Saturday and Sunday, Closed
Phone numbers
Appointments/cancellations
- 323-857-4141
Messages
- 1-833-574-2273 (toll free)
Travel injections and medications by Appointment Only. Walk-ins are available for all other shots. Please note that some injections may require a Physician's order. Please check with your Physician prior to coming to the Adult Immunization clinic.
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 to 11:45 a.m. and 1 to 3:45 p.m.
Phone numbers
Appointments
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 to 11:30 a.m. and 1:30 to 4:30 p.m.
Phone numbers
Information
- 1-833-574-2273 (toll free)
By referral and self-referral
Hours
- Monday, Wednesday through Friday, 8:30 a.m. to 5 p.m.
- Tuesday, 9 a.m. to 12:30 p.m.
Phone numbers
Advice/Information/Messages
- 323-857-2710
Appointments/cancellations/infomation/messages
- 1-833-574-2273 (toll free)
Fax
- 323-857-2474
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/Cancellations/Information/Messages
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8 a.m. to 5:30 p.m.
Phone numbers
Appointments/Cancellations/Information
- 323-857-2248
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 6 a.m. to 7 p.m.
- Saturday and Sunday, 6 a.m. to 2 p.m.
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Appointments - Laboratory
-
1-855-522-2778 (1-855-LAB-APPT)
(toll free)
- Or schedule a laboratory appointment online via kp.org
- Walk-in services are also available
Information
- 1-833-574-2273 (toll free)
Results (24 hours)
-
1-888-457-8378 (1-888-4KPTEST)
(toll free)
- Check on-line at kp.org
- Call your physician/provider with questions or for more information about test results
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 12:30 p.m. and 1:30 to 5 p.m.
Phone numbers
Messages only
- 1-833-574-2273 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Information
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations
- 1-833-574-2273 (toll free)
EEG/messages
- 323-857-2443
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/information/messages
- 1-833-574-2273 (toll free)
Medical treatment for work-related injuries and illnesses
4th floor, Department 462
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appointments/cancel/information/messages
- 310-202-3030
Hours
- Monday through Friday, 7:30 a.m. to 5:45 p.m.
Phone numbers
Advice/information/messages
- 323-857-2458
Appointments/cancel (24 hours)
- 323-857-2476
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7:30 a.m. to 5 p.m.
Phone numbers
Appoinments/cancel/messages
- Monday through Friday, 7:30 a.m. to 4 p.m.
- 323-421-2900
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancel/messages
- Monday through Friday, 8 a.m. to 4:15 p.m.
- 323-857-2731
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 4 p.m.
Phone numbers
After-hours
- 1-833-574-2273 (toll free)
Information
- 1-833-574-2273 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 5 p.m. to 7 p.m
- Saturday, Sunday, holidays, 9 a.m. to 4:30 p.m.
Office hours:
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 5:30 p.m.
Phone numbers
Information
- 1-833-574-2273 (toll free)
Members can refill online or by using our mail order services at kp.org/rxrefill .
Pharmacy Type: Retail
Location
Los Angeles, CA 90034
Hours
- open 24 hours
Phone numbers
Information/refills by phone
- 1-866-391-2673 (toll free)
Mail-Order Pharmacy
- 1-866-206-2983 (toll free)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 4:45 p.m.
Phone numbers
After-hours cancel
- 323-857-3682
Cancel/messages
- 323-857-3373
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7:30 a.m. to 5:45 p.m.
Phone numbers
Advice/information/messages
- 323-857-2458
Appointments/cancel
- 323-857-2476
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Advice/information/messages
- 323-857-2758
Appointments/cancellations
- 323-857-2763
Surgery scheduling
- 323-857-2777
Hours
- Monday through Friday, 8 a.m. to 4:15 p.m.
Phone numbers
Appointments/cancel/information/messages
- Monday through Friday, 8 a.m. to 4:30 p.m.
- 323-857-4034
Hours
Phone numbers
Information
- 1-800-222-1222 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Appoinments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Fax
- 323-857-2296
CT Scan, Fluoroscopy, General X-ray, MRI, Ultrasound
Hours : Hours may vary
Phone numbers
Appointments/cancel/information
- 323-857-2421
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Information
- 323-857-2421
Hours
- Monday through Friday, 8 a.m. to 5:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 323-857-2741
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7:30 a.m. to 6:45 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 323-857-2421
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7 a.m. to 4:30 p.m.
Phone numbers
Information
- 1-833-574-2273 (toll free)
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Respiratory Care and Sleep Lab
- 1-833-574-2273 (toll free)
Hours
- Monday, Wednesday through Friday, 8:30 a.m. to 4:45 p.m.
- Tuesday, 8:30 a.m. to 12:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Fax
- 323-857-2926
Office hours:
- Monday through Friday, 8:30 a.m. to 5:00 p.m.
After-hours (on-side social worker):
- Monday through Friday, 5:00 p.m. to 11:00 p.m.; Saturday, Sunday 9:00 a.m. to 11 p.m.
- Holidays, 8:30 a.m. to 5:00 p.m.
Phone numbers
Appointments/information
- Monday through Friday, 8:30 a.m. to 5 p.m.
- 323-857-2329
Hours
- Monday through Friday, 8:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancel (24 hours)
- 323-857-2476
Messages
- 323-857-2815
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Advice/Information
- 323-857-2171
Appointments/cancellations
- 323-857-1218
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
General Surgery
- 323-857-2046
Gynecology
- 323-857-4200
Head and Neck Surgery
- 323-857-4200
Ophthalmology
- 323-857-3525
Orthopedics/Podiatry
- 323-857-4186
Plastic Surgery
- 323-857-2777
Pre-op Day Surgery
- 323-857-2842
Scheduler
- 323-857-2643
Urology
- 323-857-2643
Vascular Surgery
- 323-857-3340
View Urgent Care wait times and reserve your spot using Find Care Now
Location
Los Angeles, CA 90034
Hours
- 9 a.m. to 9 p.m.
Phone numbers
For care after these hours, call the Emergency Department
- 323-857-2000
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
Phone numbers
After-hours cancel
- 1-833-574-2273 (toll free)
Appointments/cancel/messages
- Monday through Friday, 8:30 a.m. to 4:50 p.m.
- 323-857-2371
Services include emergency contraception, pregnancy testing, and prenatal registration.
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 7:30 a.m. to 4:30 p.m.
Phone numbers
Appointments/information/messages
- 1-833-574-2273 (toll free)
Childbirth and Lamaze classes
- 323-298-3300
After-hours Breastfeeding Questions call 1-833-574-2273.
Hours
- Monday through Friday, 9 a.m. to 4:30 p.m.
Phone numbers
Breastfeeding appointments/information/messages
- 323-857-4121
Breastfeeding classes
- 323-298-3300
Location
Los Angeles, CA 90034
Hours
- Monday through Thursday, 7 a.m. to 3:30 p.m.
- Friday, 7 a.m. to 11 a.m.
Phone numbers
Advice/information/messages
- 323-857-3306
Services and amenities
Hours
- open 24 hours
Phone numbers
Information
- 323-857-2141
Full service hours:
Monday through Friday
- Breakfast, 7 a.m. to 10:30 a.m.
- Lunch, 11 a.m. to 2:30 p.m.
Phone numbers
Information
- 323-857-4336
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 9 a.m. to 5 p.m.
- Saturday, noon to 4 p.m.
Phone numbers
Information
- 323-857-4022
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8:30 a.m. to 5 p.m.
Phone numbers
Center for Healthy Living (Health Education)
- 323-421-2710
On The Spot Heath Education
- 323-857-2414
- Exercise and Dance DVDs
- Nursing Products for Breastfeeding Moms
- Baby Items Including Humidifiers
- Therapeutics and Joint Supports
- Compression Stockings
- Nutritious and Healthy Cook Books
- Kaiser Branded and Thrive Products
- Fresh Flowers and Healthy Snacks
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 9 a.m. to 12:30 p.m. and 2:30 to 5 p.m.
Phone numbers
Information
- 323-857-4065
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 9 a.m. to noon and 1:30 to 4:45 p.m.
Phone numbers
Information
- 323-857-2751
Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available.
Learn more about interpreter services .
Learn more about translation process .
Hours
- Closed
E-mail: WLA.Library.kp.org
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 4:30 p.m.
Phone numbers
Information
- 323-857-3925
Phone numbers
Chinese dialects
- 1-800-757-7585 (toll free)
English
- 1-800-464-4000 (toll free) 7 days, 24 hours, closed holidays
Information
- 1-800-777-1370 (toll-free TTY for the hearing/speech impaired)
Spanish
- 1-800-788-0616 (toll free)
To schedule an online visit with Member Services in West Los Angeles, you will need the following:
- Access to a computer, tablet, or smartphone with video and audio capabilities
- An internet connection
- An email address
- A cell phone number
- (800) 464-4000 (English)
- (800) 788-0616 (Espanol)
- (800) 757-7585 (Chinese dialects)
- 711 (TTY)
Location
Los Angeles, CA 90034
Hours
- 5 a.m. to 11:30 p.m.
Phone numbers
Information
- 323-857-3804
Hours
Phone numbers
Information
- 1-888-956-1616 (toll free)
Drop-off location for completed forms and for pathology slide pick-up.
Location
Los Angeles, CA 90034
Phone numbers
Information
- Monday through Friday, 8:30 a.m. to 4:15 p.m.
- 323-857-2695
Location
Los Angeles, CA 90034
Hours
- open 24 hours
Phone numbers
Information
- 323-857-3376
- 323-857-3379
Hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Location
Los Angeles, CA 90034
Hours
- Monday through Friday, 8 a.m. to 5 p.m.
- Saturday and Sunday, Closed
Phone numbers
Information
- 323-857-2240
Los Angeles, CA 90034
Emergency and urgent care
Hours
- open 24 hours
Phone numbers
California Relay Service
- 711 (TTY for the hearing/speech impaired)
Information
- 323-857-2000
View Urgent Care wait times and reserve your spot using Find Care Now
Hours
- 9 a.m. to 9 p.m.
Phone numbers
For care after these hours, call the Emergency Department
- 323-857-2000
Pharmacy services
Members can refill online or by using our mail order services at kp.org/rxrefill .
Pharmacy Type: Retail
Hours
- open 24 hours
Phone numbers
Information/refills by phone
- 1-866-391-2673 (toll free)
Mail-Order Pharmacy
- 1-866-206-2983 (toll free)
Departments and specialties
Advice Nurse, Ambulatory Treatment Center, Cosmetic Skin Care Services, Durable Medical Equipment, Emergency Department, Endocrinology, Family Medicine, Gastroenterology (GI), Genetic Counseling, Head and Neck Surgery, Hematology/Oncology, Immunization Clinic (Adult), Infectious Disease, Internal Medicine - Medical Offices Bldg., 2nd Fl., Interventional Radiology, Laboratory, Nephrology, Neurology, Obstetrics/Gynecology (OB/Gyn), Occupational Therapy, Ophthalmology, Orthopedics, Palliative Care (Outpatient), Peritoneal Dialysis, Pharmacy - West Los Angeles OP 24hr, Physical Medicine and Rehabilitation, Physical Therapy, Plastic Surgery, Podiatry, Pulmonary, Radiology/Diagnostic Imaging, Radiology/Diagnostic Imaging - Nuclear Medicine, Radiology/Diagnostic Imaging/Breast Imaging, Renal Services, Respiratory Care, Rheumatology, Social Medicine, Surgery - General, Surgery Scheduling, Urgent Care, Urology, Women's Health Center, Women's Health Center - Lactation Clinic, Wound Care ClinicServices and amenities
Admitting, Cafeteria, Gift Shop, Health Education, Healthy Living Store, Insurance, Language Assistance, Medical Library, Member Services, Patient Revenue/Financial Counseling, Release of Medical Information/Subpoena, Security - Lost and found, Volunteer ServicesLos Angeles, CA 90066
Departments and specialties
HEARx/HearUSA West Hearing Care Centers - West LALos Angeles, CA 90292
Departments and specialties
HEARx/HearUSA West Hearing Care Center-Marina DelLos Angeles, CA 90034
Emergency and urgent care
Hours
- Monday through Friday, 5 p.m. to 7 p.m.
- Saturday and Sunday, 9 a.m. to 4:30 p.m.
Phone numbers
Appointments/cancellations/information/messages
- 1-833-574-2273 (toll free)
Departments and specialties
After-Hours - Pediatrics, Audiology, Cardiology, Cosmetic Dermatology, Dermatology, Immunizations (Child), Internal Medicine - Venice Medical Offices, Laboratory - Venice Laboratory, Mohs Surgery, Occupational Health Center, Pediatrics, Radiology/Diagnostic Imaging - Bone Densitometry, Speech TherapyTo find:
- a provider's office hours, search our facility directory
- providers in your plan or accepting new patients, call 1-800-464-4000 (toll free) or 711 (TTY for the hearing/speech impaired)
The information in this online directory is updated periodically. The availability of physicians, hospitals, providers, and services may change. Information about a practitioner is provided to us by the practitioner or is obtained as part of the credentialing process. If you have questions, please call us at 1-800-464-4000 (toll free). For the hearing and speech impaired: 1-800-464-4000 (toll free) or TTY 711 (toll free). You can also call the Medical Board of California at 916-263-2382, or visit their website.
We want to speak to you in the language that you’re most comfortable with when you call or visit us. Qualified interpreter services, including sign language, are available at no cost, 24 hours a day, 7 days a week during all hours of operations at all points of contact. We do not encourage the use of family, friends or minors as interpreters. Only the services of interpreters and qualified staff are used to provide language assistance. These may include bilingual providers, staff, and healthcare interpreters. In-person, telephone, video, and alternative modes of communication are available. Learn more about interpreter services.
If you would like to report an error in provider or facility information, please contact us.
Medicare Members: To request a hard copy of Kaiser Permanente’s provider directory, please call our Member Services department at 1-800-443-0815, seven days a week, 8 a.m. to 8 p.m. Kaiser Permanente will mail a hard copy of the provider directory to you within three (3) business days of your request. Kaiser Permanente may ask whether your request for a hard copy is a one-time request or if you are requesting to receive the provider directory in hard copy permanently.
If you request it, your request for hard copies of the provider directory remains until you leave Kaiser Permanente or request that hard copies be discontinued.
Medi-Cal Members: This directory includes Kaiser Permanente’s outpatient pharmacies. You can get any drugs covered by Kaiser Permanente at one of these pharmacies. You can get outpatient drugs covered by Medi-Cal at any Medi-Cal Rx Pharmacy. It does not have to be a Kaiser Permanente network pharmacy. Most Kaiser Permanente network pharmacies are Medi-Cal Rx pharmacies. Your pharmacy can tell you if it is part of the Medi-Cal Rx network. If you want to find a Medi-Cal pharmacy outside of Kaiser Permanente, you can use the Medi-Cal Rx Pharmacy Locator online at www.Medi-CalRx.dhcs.ca.gov. You can also call Medi-Cal Rx Customer Service at 1-800-977-2273, 24 hours a day, 7 days a week (TTY 711 Monday through Friday, 8 a.m. to 5 p.m.).
Medi-Cal Members: Enhanced Care Management and Community Supports services require prior authorization and are limited to members who meet specific eligibility criteria.
Kaiser Permanente enrollees have full and equal access to covered services, including enrollees with disabilities as required under the Federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973.
Kaiser Permanente uses the same quality, member experience, or cost-related measures to select practitioners and facilities in Marketplace Silver-tier plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. The measures may include, but are not limited to, HEDIS/CAHPS performance, member/patient complaints, patient safety scores, hospital quality measures, and geographic need. Members enrolled in KFHP Marketplace plans have access to all professional, institutional and ancillary health care providers who participate in KFHP plans’ contracted provider network, in accordance with the terms of members’ KFHP plan of coverage. All Kaiser Permanente Medical Group physicians and network physicians are subject to the same quality review processes and certifications.
Kaiser Permanente uses the same geographic distribution consideration to select hospitals in Marketplace plans as it does for all other Kaiser Foundation Health Plan (KFHP) products and lines of business. Accessibility of medical offices and medical centers in this directory: All Kaiser Permanente facilities are accessible to members.
This page was last updated on: 11/16/23