Please review our current Masking Policy
Kaiser Permanente Member/Patient/Visitor Code of Conduct:
We are committed to ensuring a safe, secure, and respectful environment for everyone – including our members, patients, visitors, clinicians, providers, health care teams, and employees. We expect all individuals to demonstrate civil and respectful behavior while on our premises or in virtual or home-health care interactions. Please see our Member/Patient/Visitor Code of Conduct.
MAP of Kaiser Permanente West Los Angeles Medical Center campus
Visitors are welcome and encouraged at Kaiser Permanente West Los Angeles Medical Center. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital.
Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity or marital status.
Visiting guidelines vary depending on the patient’s reason for hospitalization and are at the discretion of the medical team. If you have concerns regarding these guidelines, please discuss them with your nurse.
Important things to remember before your hospital visit:
- Visitors must obtain a badge from the Information Desk in the hospital lobby before visiting patients.
- Patients often have compromised immune systems; anyone who is experiencing a cough, cold, or other symptoms of illness should not visit.
- To prevent the spread of illness, visitors should wash their hands when entering and leaving a patient’s room.
- Under certain circumstances, physicians or staff may ask visitors to leave the room while examining a patient or performing a procedure.
- Some people have latex allergies; for that reason, latex balloons are not allowed in the hospital.
- Visitors under the age of 12 must be accompanied by an adult at all times. This is for the health and safety of both patients and children.
For visiting hours (vary depending on the department) and more information, call our medical center at 323-857-2000.
To learn more about language assistance services provided at the West Los Angeles medical center, click here for more information or review our policies on Interpreter Services (PDF) and Standards for Auxiliary Aids & Services for Individuals with Disabilities (PDF).