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COVID-19 Latest Updates, Including Reopenings, Temporary Closures, and Consolidations

 

At Kaiser Permanente, keeping you, your families, and our communities healthy and safe is our top priority. We continue to closely monitor COVID-19 in all of the counties we serve, including those communities that are experiencing a recent increase in cases. While sheltering at home and physical distancing have slowed the spread of COVID-19, the virus is still present and active in our communities and is on the rise again, therefore, it is critical to wear a mask or face covering when in public, wash your hands often, and continue to practice physical distancing. For additional details, click here.

The effect of COVID-19 is often localized and requires each community to closely monitor its infection and hospitalization rates to ensure safe, quality care at all times.

We are also carefully re-opening temporarily closed medical offices and services. Some areas are opening more quickly than others, depending on the local area rates of infection and hospitalizations. We have additional safety measures in place to protect your health, and we’re thoroughly cleaning our facilities throughout the day.

Our safety measures include:

  • Important COVID-related screening questions and temperature checks at entrances
  • Mask or face covering required in all facilities for everyone over the age of 2 years — we’ll provide one if you don’t have your own
  • Limited visitors in our facilities
  • Reconfiguring facilities, including waiting areas, cafeterias, and pharmacies, to ensure safe environments that promote physical distancing and crowd avoidance

Return to Care Safely Video


If your local medical office is still temporarily closed or is offering limited services, you can still get the care you need. Connect with a care team from the comfort of your home with e-visits (online questionnaire), phone or video visits, and email.1 And emergency departments remain open for those with serious conditions who need immediate medical attention.2 Delaying care can result in longer-term health issues that can be prevented. For details on how to get the care that’s right for you, visit kp.org/getcare, use our mobile app, or call (833) 574-2273 (TTY 711).

For mail-order pharmacy, use the mobile app, visit kp.org/pharmacy, or call (866) 206-2982. For same day prescriptions, you can get your prescription filled at any open Kaiser Permanente pharmacy.

Please click here for updated visitation policy during the COVID-19 outbreak.

Details for each impacted location may be found below.

1 When appropriate and available.
2 If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.


Antelope Valley

  • Palmdale Medical Offices — Open. New hours of operation, Monday – Friday, 8 am to 5 pm. Pharmacy hours remain the same, Monday – Friday, from 8 am to 7 pm.

Downey

  • Lynwood Medical Offices — Open
  • Whittier Vision Essentials — Open

Kern County

  • East Hills Medical Offices — Closed; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above
  • Coffee Medical Offices — Closed; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above
  • Marketplace Vision Essentials — Open; by appointment only

Los Angeles Metro

  • Pasadena Vision Essentials — Open
  • East Los Angeles Vision Essentials — Open

Orange County

MedicalOffices open M-F 8:30 am to 5 pm unless otherwise indicated

Pharmacies open 9:00 am to 5 pm unless otherwise indicated

  • Aliso Viejo Medical Offices — Open; for all specialties M-F 8:30 am — 5:00 pm. Pharmacy is closed. For same day prescriptions, the pharmacy at the Irvine Medical Center is open. For mail-order, see information above
  • Anaheim Hills Medical Offices — Open for Dermatology only; No pharmacy at this location. For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above
  • Brea Medical Offices — Open
  • Euclid Medical Offices —Open; This medical office presently serves Primary Care, Pediatric Well-Child visits, Lab, and Radiology.
  • Foothill Ranch Medical Offices — Open for all services; Laboratory and Radiology are closed for lunch M-F from 12:15 pm –1:15 pm. The pharmacy is closed. For same day prescriptions, the Irvine Medical Center and Tustin and Mission Viejo Medical Office pharmacies are open. For mail-order, see information above
  • Garden Grove Medical Offices — Open; M-F, 8:30 am — 5:00 pm.
    • This medical office, including Urgent Care, is dedicated to respiratory symptoms only.
    • Urgent Care is open 7 days a week, 9:00 am — 9:00 pm.
    • Pharmacy is open 9:00 am — 9:00 pm, 7 days a week.
    • For non- respiratory Urgent Care needs, visit Harbor/MacArthur Medical Offices
  • Harbor/MacArthur Medical Offices – Open; M-F 8:30 am — 5:00 pm.
    • This medical office, including Urgent Care, is dedicated to non-respiratory symptoms.
    • Urgent care is open 7 days a week, 9 am — 9 pm.
    • Pharmacy is open M-F 9:00 am — 9:00 pm, 7 days a week.
    • For respiratory Urgent Care needs, visit Garden Grove Urgent Care or Mission Viejo Urgent Care
  • Huntington Beach Medical Offices — Open
  • La Habra Medical Offices — Open 
    For Behavioral Health appointments and crisis management, call (714) 644-6480
    For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277
  • La Palma Medical Offices — Open
  • Lakeview Medical Offices — Open
  • Mission Viejo Medical Offices — Open;
    • This medical office, including Urgent Care, is dedicated to respiratory symptoms.
    • Urgent care is open 7 days, 9 am — 9 pm.
    • Pharmacy is open M-F 9:00 am — 9:00 pm, 7 days a week
    • For non-respiratory Urgent Care needs, visit Harbor.MacArthur Medical Offices
  • San Juan Capistrano Medical Offices — Open
  • Tustin Ranch Medical Offices — Open; This medical office serves Primary Care, Pediatric Well-Child visits, Lab, and  Radiology
  • Yorba Linda Medical Offices — Open

Panorama City

  • Canyon Country Medical Offices — Open; Lab remains temporarily closed. The labs are open at Santa Clarita Medical Offices and Santa Clarita Medical Offices 2
  • North Hollywood Medical Offices — Open
  • Panorama City Vision Essentials — Open
  • Santa Clarita Executive Plaza Medical Offices — Open

Riverside and Coachella Valley

  • Palm Springs Medical Offices — Closed; For same-day prescriptions, the Palm Desert Medical Offices pharmacy is open. For mail-order, see information above

San Bernardino County

  • Behavioral Health Medical Offices – Virtual appointments available for ALL locations; Limited face to face services are available at Fontana Medical Office Building 5, Redlands, and Montclair. Hesperia, Ontario, Fontana Medical Office Building 7, Fontana Randall St Clinic, and San Bernardino are Virtual-Only at this time.
    For Behavioral Health appointments and crisis management, call (866) 205-3595
    For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277
  • Chino Central Medical Offices — Closed; Due to a recent fire, this medical office will remain closed until further notice. For same-day prescriptions, the pharmacies at Chino Grand and the Ontario Medical Center are open. For mail-order pharmacy, see the information above.
  • Colton Medical Offices — Open; Pharmacy is now open. Lab remains temporarily closed. Labs are open at Redlands Medical Offices, San Bernardino Medical Offices, and Fontana Medical Center.
  • Indian Hill Medical Offices — Open
  • San Bernardino Medical Offices — Open
  • Upland Medical Offices — Open; Laboratory hours have temporarily been reduced to 8:30 am – 5:00 pm.

San Diego

  • Bostonia Medical Offices — Open
  • Carmel Valley Medical Offices — Open; except for neurology, and pharmacy. For mail-order pharmacy, see information above
  • Carlsbad Medical Offices — Open
  • El Cajon Medical Offices — Open except for Pharmacy. For mail-order, see information above
  • Kearny Mesa Medical Offices — Open
  • Oceanside — Open
  • Point Loma Medical Offices — Open
  • Rancho Bernardo Medical Offices — Open
  • Rancho San Diego Medical Offices — Open
  • Vista Medical Offices — Open except for Pharmacy. For mail-order, see information above

South Bay

  • Carson Medical Offices – Open and offering the following additional services: Addiction Medicine
  • Gardena Medical Offices — Open
  • Lomita MOB Medical Offices – Closed
  • Long Beach Medical Offices – Open
  • Manhattan Beach Medical Offices – Open; offering the following services only, Mon, Wed, and Fri, 8:30 am – 4:30 pm:
    • Nurse Clinic (Walk-ins and appointments welcome)
    • For same day prescriptions, Torrance pharmacy is open. For mail-order pharmacy, see information above

  • Main Street Health Pavilion — Closed
  • Normandie North Medical Offices — Open; Lab hours have been temporarily extended from 7 am to 7 pm, 7 days a week.
  • Normandie South Medical Offices — Open
  • Parkview Medical Offices – Open
  • Signal Hill Medical Offices – Open; offering the following services only, Mon-Fri, 8:30 am – 4:30 pm:
    • Nurse Clinic (by appointment)
    • Laboratory/Blood Draw
    • Radiology/Diagnostic Imaging

    For same-day prescription, Long Beach pharmacy is open. For mail-order pharmacy, see information above

  • Torrance Medical Offices – Open

Target Clinics


West Los Angeles

  • La Cienega — Vision Essentials — Open

Woodland Hills and Ventura County

  • Camarillo Medical Offices — Open
  • Thousand Oaks Vision Essentials — Open