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Southern California

COVID-19 Reopenings, Temporary Closures, and Consolidations

 

We’re gradually reopening some medical offices that were temporarily closed due to the coronavirus/COVID-19 pandemic. We have additional safety measures in place to protect your health, and we’re thoroughly cleaning our facilities throughout the day.

Our safety protocols include:

  • Important COVID-related screening questions at entrances
  • Temperature screenings at entrances
  • Face mask or cloth covering required in all facilities — we’ll provide one if you don’t have your own
  • Limited visitors in our facilities
  • Reconfiguring facilities, including waiting areas, cafeterias, and pharmacies, to ensure safe environments that promote physical distancing and crowd avoidance

If your local medical office is still temporarily closed, you can still get the care you need. Connect with a care team from the comfort of your home with e-visits, phone or video visits, and more.1 And emergency departments remain open for those with serious conditions who need immediate medical attention.2 Delaying care can result in longer-term health issues that can be prevented. For details on how to get care that’s right for you, visit kp.org/getcare, use our mobile app, or call (833) 574-2273 (TTY 711).

If you have a prescription waiting to be picked up at one of the closed locations, you can get your prescription filled at any Kaiser Permanente pharmacy. For mail-order pharmacy, use the mobile app, visit kp.org/pharmacy, or call (866) 206-2982.

Details for each impacted location may be found below.

1 When appropriate and available.
2 If you believe you have an emergency medical condition, call 911 or go to the nearest hospital. For the complete definition of an emergency medical condition, please refer to your Evidence of Coverage or other coverage documents.

Antelope Valley

  • Palmdale Medical Offices — Closed. Pharmacy remains open Monday — Friday, 8am to 7pm

Downey

  • Lynwood Medical Offices — Open
  • Whittier Vision Essentials — Closed

Kern County

  • East Hills Medical Offices — Closed; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above
  • Coffee Medical Offices — Closed; For same day prescriptions, the pharmacies at Ming and Stockdale Medical Offices are open. For mail-order, see information above
  • Vision Essentials — Closed

Los Angeles Metro

  • Pasadena Vision Essentials — Closed
  • East Los Angeles Vision Essentials — Closed

Orange County

  • Aliso Viejo Medical Offices — Closed; For same day prescriptions, the pharmacy at the Irvine Medical Center is open. For mail-order, see information above
  • Anaheim Hills Medical Offices — Closed; For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above
  • Brea Medical Offices — Closed; For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above
  • Euclid Medical Offices — Open; This medical office will serve Primary, Pediatric Well-Child visits, Lab Radiology.
  • Foothill Ranch Medical Offices — Closed; For same day prescriptions, the Irvine Medical Center and Tustin Ranch Medical Office pharmacies are open. For mail-order, see information above.
  • Garden Grove Medical Offices — This medical office, including Urgent Care, is dedicated to respiratory symptoms only. Pharmacy is open
  • Harbor/MacArthur Medical Offices – This medical office, including Urgent Care, is dedicated to non-respiratory symptoms. Pharmacy is open. For respiratory Urgent Care needs, visit Garden Grove Urgent Care or Mission Viejo Urgent Care.
  • Huntington Beach Medical Offices — Closed; For same day prescriptions, the pharmacies at Harbor/MacArthur and Irvine Medical Center are open. For mail-order, see information above
  • La Habra Medical Offices — Closed; For same day prescriptions, the pharmacy at the Whittier Medical Office is open. For mail-order, see information above
  • La Palma Medical Offices — Closed; For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above
  • Lakeview Medical Offices — Closed; For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above
  • Mission Viejo Medical Offices — This medical office, including Urgent Care, is dedicated to respiratory symptoms. Pharmacy is open. For non-respiratory Urgent Care needs, visit Harbor/MacArthur Urgent Care.
  • San Juan Capistrano Medical Offices — Closed; For same day prescriptions, the pharmacies at Irvine Medical Center, Barranca and Tustin medical offices are open. For mail-order, see information above
  • Tustin Ranch Medical Offices — Open; This medical office serves Primary, Pediatric Well-Child visits, Lab Radiology.
  • Yorba Linda Medical Offices — Closed; For same day prescriptions, the pharmacy at the Anaheim Medical Center is open. For mail-order, see information above

Panorama City

  • Canyon Country Medical Offices — Closed
  • North Hollywood Medical Offices — Open
  • Panorama City Vision Essentials — Open
  • Santa Clarita Executive Plaza Medical Offices — Closed;
    For Behavioral Health appointments and crisis management, call (800) 700-8705
    For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277

Riverside and Coachella Valley

  • Palm Springs Medical Offices — Closed; For same-day prescriptions, the Palm Desert Medical Offices pharmacy is open. For mail-order, see information above

San Bernardino County

  • Behavioral Health Medical Offices – Virtual appointments available for ALL locations; Limited face to face services are available at Fontana Medical Office Building 5, Redlands, and Montclair. Hesperia, Ontario, Fontana Medical Office Building 7, Fontana Randall St Clinic, and San Bernardino are Virtual-Only at this time.
    For Behavioral Health appointments and crisis management, call (866) 205-3595
    For crisis intervention, referrals, and resources after hours, weekends and holidays, call (800) 900-3277
  • Chino Central Medical Offices — Open; Pharmacy remains temporarily closed. For same day prescriptions, the pharmacies at Chino Grand and the Ontario Medical Center are open. For mail-order, see information above. Laboratory hours have temporarily been reduced to 8:30 am – 5:00 pm.
  • Colton Medical Offices — Open; Pharmacy remains temporarily closed. For same day prescriptions, the pharmacy at Redlands is open Monday through Friday, 8:30 am to 7 pm; Saturday, 8:30 am to noon. For mail-order, see  information above
  • Indian Hill Medical Offices — Open; Laboratory hours have temporarily been reduced to 8:30 am – 5:00 pm.
  • San Bernardino Medical Offices — Open
  • Upland Medical Offices — Open; Laboratory hours have temporarily been reduced to 8:30 am – 5:00 pm.

San Diego

  • Bostonia Medical Offices — Closed
  • Carmel Valley Medical Offices — Closed
  • Carlsbad Medical Offices — Closed
  • El Cajon Medical Offices — Closed
  • Kearny Mesa Medical Offices — Closed
  • Rancho San Diego Medical Offices — Open
  • Vista Medical Offices — Closed

Limited Services:

  • Oceanside Medical Offices — Pediatric Well Child visits only. The laboratory is open as of April 29, 2020 by appointment only (call 760-510-5374 to be screened and schedule). The pharmacy is open as of May 11, 2020 for all members. For mail-order, see information above
  • Point Loma Medical Offices — Behavioral Health, Addiction Medicine, Surgical Fertility, Pharmacy, Laboratory, and Radiology
  • Rancho Bernardo Medical Offices – Pediatric Well Child visits and Laboratory Pediatric Well Child visits only

South Bay

  • Carson Medical Offices – Open and offering the following additional services due to temporary closures at Main Street Health Pavilion and Parkview Medical Offices: Addiction Medicine, Audiology, and Ophthalmology
  • Gardena Medical Offices — Closed; Pharmacy remains open
  • Lomita MOB Medical Offices – Closed
  • Long Beach Medical Offices – Limited services being offered; Pharmacy, lab, radiology, and x-ray
  • Manhattan Beach Medical Offices – Closed; For same day prescriptions, Torrance pharmacy is open. For mail-order pharmacy, see information above
  • Main Street Health Pavilion — Closed
  • Normandie North Medical Offices —The Newborn Lactation Clinic has temporarily moved to Normandie South.
  • Normandie South Medical Offices — Open and offering the following additional services: Ophthalmology and Newborn Lactation Clinic.
  • Parkview Medical Offices – Closed
  • Signal Hill Medical Offices – Closed; For same-day prescription, Long Beach pharmacy is open. For mail-order pharmacy, see information above
  • Torrance Medical Offices – Closed; Pharmacy remains open

Target Clinics


West Los Angeles

  • La Cienega — Vision Essentials — Scheduled to reopen June 1, 2020

Woodland Hills and Ventura County

  • Camarillo Medical Offices – Closed
  • Thousand Oaks Vision Essentials — Closed