NOTE: Entrance to Emergency, Diagnostic Imaging (X-ray), and Cashier services is located at 25820 Normandie Avenue, Harbor City. Enter the driveway on the east side of the street, between Pacific Coast Highway and Vermont Avenue.
COVID-19 Visitation Restrictions During Outbreak
For the health and safety of our patients, physicians, and staff, and in accordance with recent guidelines from the State of California, new visitation restrictions have been implemented, effective immediately:
Please review our current Visitor Policy
Thank you for your patience and understanding as we work diligently to protect our patients and staff and to reduce the spread of the novel coronavirus and COVID-19 in our communities.
Kaiser Permanente’s Non-Discrimination Policy
Kaiser Permanente does not discriminate based on sex, age, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, gender identity, marital status, or source of payment for care.
Finding Your Way
Easily find your way around Kaiser Permanente South Bay Medical Center with our campus map:
Parking is available in surface lots, the Parkview parking structure (corner of Vermont Avenue and Pacific Coast Highway), and the Vermont Pavilion parking structure (corner of Vermont Avenue and Normandie Avenue).
Download our Where to Park Brochure (English/Español).
The Wave Café
Our cafeteria, The Wave Café, is located on the first floor of the Medical Center North tower. All are welcome to purchase food at the cafeteria 7 days a week, including holidays.
- Breakfast: 7 am to 10 am
- Lunch: 11 am to 3 pm
- Dinner: 4:30 pm to 7 pm
Our gift shop is located on the second floor of our Medical Center North Tower, just off the lobby. It’s open Monday – Friday, 8 am to 8 pm and Saturday – Sunday, 10 am to 5 pm.
The gift shop offers a wide variety of gifts, accessories, balloons, flowers and plants, greeting cards, personal care items, drinks and snacks, and other convenience items. For more information, please call 310-517-2185.
Visiting Patients in the Hospital — See COVID-19 Restrictions above
Visitors are welcome and encouraged at Kaiser Permanente South Bay Medical Center. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital.
Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity, or marital status.
- Each patient room is designed to provide comfort for your family and visitors, including a bed for overnight stays.
- Visiting guidelines vary depending on the patient’s reason for hospitalization and are at the discretion of the medical team. If you have concerns regarding these guidelines, please discuss them with your nurse.
- Patients often have compromised immune systems; anyone who is experiencing a cough, cold, or other symptoms of illness should not visit.
- To prevent the spread of illness, visitors should wash their hands when entering and leaving a patient’s room.
- Under certain circumstances, physicians or staff may ask visitors to leave the room while examining a patient or performing a procedure.
- Some people have latex allergies; for that reason, latex balloons are not allowed in the hospital.
- Visitors under the age of 12 must be accompanied by an adult at all times. This is for the health and safety of both patients and children.
Spiritual Care Services
Our clinically trained health care chaplains serve as a member of your health care team, providing compassionate and caring spiritual support to patients, family, and friends while respecting your beliefs, culture, traditions, and values. If requested, a chaplain can also help connect you with clergy or religious leaders in your faith tradition.
The chaplains are here to support you when you:
- Need a compassionate presence and someone to listen
- Seek emotional and spiritual support in times of pain, suffering, loss, or stress
- Are facing a serious illness or difficult health care decision
- Want prayer, ritual, or blessing
- Are considering an ethical or moral dilemma
- Are grieving the loss of a loved one
To Reach a Chaplain
If you have questions or want a chaplain to visit you while you are in the hospital, please ask your nurse to request spiritual care for you. You can also dial extension 2191. Regular hours are Monday through Friday from 9 am to 5 pm, but the chaplain is often also available after hours.
Both the Healing Garden (North Hospital, 1st floor) and the Meditation Room (South Hospital, 2nd floor) are places to reflect, meditate, or pray. The Meditation Room contains sacred writings from several traditions. Volunteers also provide healing music throughout the medical center.
Contact the Bereavement Support Line at 562-622-3863.