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Kaiser Permanente Medicare Health Plan Receives Highest Quality Rating For Excellence and Care Delivery

SAN DIEGO, Calif.Oct. 19, 2021 — A federal agency has given Kaiser Permanente’s Medicare health plan its highest possible rating for 2022 – 5 Stars – for providing expert medicine, seamless care and outstanding service to Medicare health plan members, including those in California.


This is the 11th consecutive year all of Kaiser Permanente’s Medicare health plans in the country have been rated 4.5 Stars or higher by the Centers for Medicare & Medicaid Services. It is the first time the health care organization with 1.8 million Medicare members nationwide earned 5-star ratings for all of its Medicare health plans since 2014.


“This is a testament to our standing as one of the finest health care organizations in the country and represents the excellent care provided by our highly skilled physicians, nurses, clinicians and front-line staff in Southern California and across the nation,” noted Dr. Nancy Gin, regional medical director of Quality and Clinical Analysis at Kaiser Permanente Southern California.


“We are committed to providing high-quality care for our Medicare health plan members and helping them live full, active lives,” added Dr. Gin, who also serves as the executive vice president and chief quality officer for The Permanente Federation, the national umbrella organization for the more than 23,000 physicians who provide care to Kaiser Permanente’s members nationwide.


The Star Rating system is designed to allow Medicare-eligible individuals to compare Medicare health plans based on quality and performance. In its report, CMS rated all Medicare Advantage health plans (Parts C and D) on multiple facets of care and service, including chronic conditions management, health maintenance, patient experience, customer service and pharmacy services.