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In the news

Kaiser Permanente Fights Hatred Against Asian Americans – Eight Area Organizations to Receive Nearly $1 Million in Grants to Fight Violence and Racism Against People of Asian Descent Across Southern California

SAN DIEGO, Calif.July 14, 2021 — To counter the surge in discrimination and racially motivated violence against Asian Americans and people of Asian descent, eight area community based organizations will receive grants totaling $900,000 thanks to Kaiser Permanente as part of efforts to stop anti-Asian hate and violence in Southern California. The money is also earmarked to help educate, protect, support and build resilience among that community.  The Japanese American Citizen League of San Diego is among the grant recipients.

These grants are part of a Kaiser Permanente national initiative to stand with and support the Asian American community in the face of bigotry and harassment locally and across the U.S. due in part to an ill-perceived association with the COVID-19 pandemic having originated in China.


“We recognize the pain that many of our employees, members and communities are experiencing due to the unacceptable increase in assaults, harassment and hate crimes directed at people of Asian descent,” said John Yamamoto, vice president of Community Health and Government Relations, Kaiser Permanente Southern California. “At Kaiser Permanente, we understand that health and well-being begin in communities that are just, equitable and safe. That’s why we stand firmly against all forms of social injustice, including the targeting of Asian people. We’re supporting organizations with proven records in defending the civil rights of Asian Americans and in providing support and healing to the Asian American community. ”


The local grants are part of Kaiser Permanente issuing $3.6 million to Washington, D.C.-based Asian Americans Advancing Justice (AAJC) to establish the Stop Anti-Asian Hate and Violence Initiative. In turn, AAJC is allocating $900,000 from that money it received from Kaiser Permanente to eight community-based organizations in Southern California over a two-year period.


These organizations are: Asian Americans Advancing Justice – Los Angeles; Orange County Asian and Pacific Islander Community Alliance; Stop AAPI Hate; Asian Pacific Policy and Planning Council; Pacific Asian Counseling Services; Union of Pan Asian Communities; Japanese American Citizens League San Diego; and Visual Communications.


As part of the national initiative, the grants received by the local organizations will, among others, be used to:


  1. Advance the civil and human rights of Asian and Native Hawaiian/Pacific Islanders through education, advocacy and community building.


  1. Address misinformation and xenophobia and increase reporting of hate crimes and hate incidents in the Asian and Native Hawaiian/Pacific Islander communities through a focused media campaign.


  1. Strengthen infrastructure for regional community-based organizations to prevent racist crimes and incidents, intervene when they occur, and promote healing.


The local organizations receiving grant money were identified by Kaiser Permanente’s community health teams, as well as members of the Kaiser Permanente Asian Pacific Islander Association, an internal business resource group dedicated to workforce engagement, improvement of inclusive culture, identification and advancement of diverse leadership, and community volunteerism.

Kaiser Permanente and Tri-City Medical Center Announce Partnership

SAN DIEGO — Kaiser Permanente San Diego and Tri-City Medical Center announced today a growing partnership to deliver expanded service for North County families seeking health care.

With the new agreement, Tri-City Medical Center becomes a Plan Hospital for Kaiser Permanente, enabling Kaiser Permanente members to access care at Tri-City Medical Center. Services provided include inpatient hospital care, emergency department access, surgical services, and specialty procedures for Kaiser Permanente members in North County and surrounding communities.

“We are thrilled to bring greater access to care to our members in North County. This agreement brings high-quality, affordable care closer to home,” said Jane Finley, senior vice president and area manager for Kaiser Permanente San Diego. “Finding a great partner to bring more integrated services in the North County reinforces our commitment to caring for San Diegans and helping empower our members toward total health,” she added.

“Community healthcare matters,” said Steve Dietlin, president and chief executive officer of Tri-City Medical Center. “We’re excited to partner with Kaiser Permanente to build upon our proud legacy of quality healthcare by creating improved access for additional members of our North County community.”

Kaiser Permanente San Diego currently operates the San Diego Medical Center and Zion Medical Center in central San Diego; and offers outpatient care at 26 Medical Offices and Target Clinics throughout San Diego County – including 8 in North County.
Tri-City Medical Center, which is part of Tri-City Healthcare District, operates a 386-bed general acute care medical center in Oceanside and offers a variety of nearby outpatient services including orthopedic, primary care and urology clinics. Known as a leader in orthopedic, spine and cardiovascular health services, Tri-City Medical Center is also home to the largest Level III Neonatal Intensive Care Unit (NICU) in North County and is highly regarded for its robotic surgery and emergency care services, including award-winning heart attack and stroke treatment programs.

Kaiser Permanente Celebrates Nurse History

SAN DIEGO — May 6, 2021 — Kaiser Permanente San Diego joins many across the nation this week in memorializing the vital contributions the nursing profession has made and continues to make in our health care.

“Our patients have always needed nurses’ strength and compassion but never on such a grand scale,” said Kerry Forde, chief nurse executive for Kaiser Permanente San Diego, when reflecting on the extraordinary year of challenges during pandemic operations. “I’m extremely proud of the ongoing role our nurses serve in providing care to others.”

National Nurses Week begins each year on May 6 and ends on May 12, Florence Nightingale's birthday. A trailblazing figure during her time, Nightingale is revered as the founder of modern nursing. She is admired for her tireless efforts to improve hospital conditions and provide rounding care for the wounded under unenviable circumstances.

In a note to physicians and employees throughout the San Diego service area, senior leadership shared the sentiment of recognizing that nursing is more than a career – it's a calling to a lifetime commitment to care for the ill. “Our nurses skillfully combine critical thinking with a personal connection to deliver exceptional care to our members, patients, and the San Diego community.”

Kaiser Permanente San Diego is raising celebration to their nurses this week and month through a myriad of gratitude communications and gestures.

“We really can’t say thank you enough for the unwavering commitment demonstrated year-round by our nurses,” said Forde. “It is with extreme appreciation that I recognize their resiliency as they continue to put patients first, even as they had their own equally challenging personal anxiety and concern this past year.”

Kaiser Permanente San Diego nurses represent a very diverse group of San Diego communities. Their families live, work, and go to school throughout the area and have been impacted alongside other San Diegan families during COVID closures.

If interested in learning more about nursing careers with Kaiser Permanente in San Diego, please visit

Kaiser Permanente San Diego Medical Center and Kaiser Permanente Zion Medical Center Nationally Recognized with an ‘A’ for the Spring 2021 Leapfrog Hospital Safety Grade

SAN DIEGO, CA - April 29, 2021 – The Kaiser Permanente San Diego Medical Center and Kaiser Permanente Zion Medical Center received an “A” grade in the spring 2021 Leapfrog Hospital Safety Grade, a national distinction recognizing our achievements protecting patients from errors, injuries, accidents, and infections. The Leapfrog Group is an independent national watchdog organization committed to health care quality and safety. The Leapfrog Hospital Safety Grade assigns an “A,” “B,” “C,” “D,” or “F” grade to all general hospitals across the country and is updated every six months. It is the only hospital ratings program based exclusively on hospitals’ prevention of medical errors and other harms to patients in their care.

“This continued recognition shows that our hospital team members, including all physicians and staff, are meeting the highest standards for hospital safety and quality measures,” said Jane Finley, Senior Vice President and Area Manager for Kaiser Permanente in San Diego. “Kaiser Permanente is committed to improving the health of our members and our integrated, coordinated health care model puts the patient at the center of all we do.”

“An ‘A’ safety grade is an elite designation that your community should be proud of,” said Leah Binder, president and CEO of The Leapfrog Group. “The past year has been extraordinarily difficult for hospitals, but Kaiser Permanente’s San Diego and Zion Medical Centers shows us it is possible to keep a laser focus on patients and their safety, no matter what it takes.”

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses up to 27 measures of publicly available hospital safety data to assign grades to more than 2,700 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

Kaiser Permanente San Diego Medical Center and Kaiser Permanente Zion Medical Center were awarded an “A” grade today when Leapfrog updated grades for spring 2021. To see full grade details and access patient tips for staying safe in the hospital, visit and follow The Leapfrog Group on Twitter and Facebook.

Kaiser Permanente Medical Office Earns Garfield Distinction

The Kaiser Permanente Rancho Bernardo medical office team was recognized as a high-performing care facility through demonstrated continuous improvement and sustained performance excellence.

“We strive to provide a positive experience for our members at every visit. This distinction helps us go further in instilling confidence in our members that they are receiving top-notch care every time,” said Michael Huff, medical office administrator for the Kaiser Permanente Rancho Bernardo site. “Our physicians and staff worked hard for this honor – I’m extremely proud of our team’s effort.”

The Garfield Distinction Performance Excellence Criteria was developed based on standards and guidelines from nationally accredited organizations, including the Malcolm Baldrige Framework, the American Nurses Credentialing Center (ANCC) Magnet Model, the Accreditation Association for Ambulatory Health Care (AAAHC), and the Joint Commission International Accreditation Standards for Ambulatory Care.

The distinction focuses on six areas when measuring the performance of a medical office: leadership, care delivery, member engagement, knowledge of staff, workforce development, and operational work processes.

“The best way we can continue to deliver high-quality, affordable care for our members is by staying focused on measuring outcomes in our care environments,” said David Horton, chief administrative officer for Kaiser Permanente San Diego.

Medical offices earn the Garfield Distinction after a thorough assessment by high-performing physician and administrative leaders from across Southern California, serving as evaluators.

The Garfield Distinction’s evaluation design elevates the operational performance of a medical office. Its name honors Dr. Garfield, whose commitment to continuous improvement, innovation, and affordability laid the foundation for Permanente Medicine.

“The Rancho Bernardo medical office stands as a shining model for clinical operations and care experience,” said Horton.

Once earned, the Garfield Distinction is valid for three years.

Garfield Medical Offices Team