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San Diego

Volunteer services



Apply here for the Adult Volunteer Program

Apply here for the Junior Volunteer Program (March 8, 2019) – SUBMISSION WINDOW HAS CLOSED

Everyone wants to do something that makes a difference in the lives of others. Our volunteers have the opportunity to learn, make new friends, develop new skills, and most of all enjoy the satisfaction that comes from helping others. You will be making a difference in our community by comforting patients and their families, easing their mind by keeping them informed, assisting visitors in way finding, and many other acts of kindness while helping us to deliver our mission of delivering exceptional and compassionate patient care.

Who are our volunteers?
Our volunteer family is a unique blend of community members. They include retirees, college students, individuals looking for a career change, and people who have time to give.

What do they do?
Some of the important things they do are: greet our patients with a smile and escort them to their destination, get a blanket or socks for a patient who feels cold, comfort family members and keep them informed.

When do they volunteer?
Volunteering fits into everyone’s schedule. Volunteers can work any time of the day or evening and any day of the week. We ask you to make a minimum one year commitment to a regular weekly schedule and assignment, usually four hours per week.

Where do they volunteer?
Volunteers work in almost every area of our Hospitals and our Medical Office Buildings. They serve by assisting in the Surgery Waiting, Spiritual Care, Patient Care Units, Guest Guides, and Welcome Centers.

What are the requirements?
• Be able to make a minimum one year commitment to a regular weekly schedule and assignment, usually four hours per week.
• Attend a meeting with the Director or Assistant Director of Volunteer Services and complete required paperwork.
• Attend a 3-hour general orientation and a 4-hour hospital or clinic orientation.
• Complete a health screening including TB testing and a background check. Provided by Kaiser Permanente.
• Maintain an attendance standard of 75% of scheduled shifts.
• Be placed in a volunteer assignment after completion of orientation and training.

Placement is based on volunteer’s availability, current schedule openings, volunteer’s interest and fit for the position, and hospital or clinic needs.

If you are ready to begin to reap the benefits of an exceptional volunteer experience and serve your community, please contact the Volunteer Services Department at 858-266-2675.

Download the adult program application to volunteer.


Calling all 16 and 17 year olds . . . Kaiser Permanente’s Junior Summer Program is now accepting applications!


This 8-week summer program will run from June 17th through August 9th. Students in the program will be trained to serve as a Medical Center or Medical Office Guest Guide. In this role, they will offer directions, answer common questions, escort patients and provide wheelchair assistance to those in need. Each student will be partnered with an experienced volunteer who will provide mentorship, encouragement and support. If students demonstrate enthusiasm, reliability, good customer service skills and initiative during this time, they will be invited to continue as a permanent volunteer and will have opportunities to explore other volunteer positions.

Download the junior application here for more details and the proper forms (Submission window for 2019 applications has closed as on March 8, 2019).