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San Bernardino County

Ontario Medical Center

SanBernardino Ontario

Ontario Medical Center

2295 S. Vineyard Avenue
Ontario, CA 91761

909-724-5000

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Medical Center Fact Sheets & Brochures

WELCOME

Visitors are welcome and encouraged at Kaiser Permanente Ontario Medical Center. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital.

Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity or marital status.

Each patient room is designed to provide comfort for your family and visitors, including a bed for overnight stays.

Visiting guidelines vary depending on the patient’s reason for hospitalization and are at the discretion of the medical team. If you have concerns regarding these guidelines, please discuss them with your nurse.

Important things to remember before your hospital visit:

  • Patients often have compromised immune systems; anyone who is experiencing a cough, cold, or other symptoms of illness should not visit.
  • To prevent the spread of illness, visitors should wash their hands when entering and leaving a patient’s room.
  • Under certain circumstances, physicians or staff may ask visitors to leave the room while examining a patient or performing a procedure.
  • Some people have latex allergies; for that reason, latex balloons are not allowed in the hospital.
  • Visitors under the age of 12 must be accompanied by an adult at all times. This is for the health and safety of both patients and children.