Discover Kaiser Permanente in:

Riverside County

Make an appointment

Phone

866-984-7483
Monday — Friday 7am to 7pm
Schedule an appointment

online at kp.org

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For an urgent appointment with your doctor, call 866-984-7483

Right care, right place

online

Online

Access your medical record, refill prescriptions, pay medical bills, and more.
phone

Phone

Access Kaiser Permanente phone numbers for your region.
in-person

In Person

See your health care provider at one of our locations.
video

Video

You may be able to see a doctor using a video visit with the Kaiser Permanente Mobile App.

How do I make an appointment to see my doctor?

Phone: 866-984-7483 or TTY 711
Hours: Monday – Friday, 7am to 7pm and Saturday, 7am to 3pm
Or schedule an appointment at kp.org.*

For an urgent appointment with your doctor, call 866-984-7483.

Are telephone appointments available?

Both Adult and Pediatric telephone appointments are available for situations meeting certain criteria.

  • Conditions applicable for telephone appointments include, but not limited to: allergies, colds, coughs, some follow-up visits, upper respiratory infections.
  • Telephone appointments are not appropriate for emergency conditions such as severe shortness of breath, severe abdominal pain, severe bleeding, or urgent conditions like sprains, falls, or cuts requiring stitches.

To make a telephone appointment call 866-984-7483 or 711 (TTY). With telephone appointments you can get care from a doctor – wherever you are.

Time-saving telephone appointment options may include:

• Scheduled with your primary doctor – Our call center can help schedule your appointment.

• Scheduled within an hour with a Kaiser Permanente doctor – Now available 24 hours a day, 7 days a week, including holidays.

Who do I call before 7am or after 7pm when I need medical advice?

For after-hours medical advice, call our KPOnCall service at 888-KPOnCall (888-576-6225), Monday – Friday between the hours of 7pm and 7am and 24 hours on Saturday and Sunday.
A qualified registered nurse from our KPOnCall service will assist you with your concerns.

How do I get care when I’m traveling?

Find convenient resources for getting care away from home.

What if I am having a medical emergency?

For a life threatening illness or injury, call 911, or go to the nearest hospital for assistance.

Kaiser Permanente Riverside County Emergency Services are available at:

Desert Regional Medical Center***

1150 N. Indian Canyon Drive
Palm Springs, CA 92262
760 323-6511
24 hours, 7 days a week

Hi-Desert Medical Center***

6601 White Feather Road
Joshua Tree, CA 92252
760-366-3711
24 hours, 7 days a week

Inland Valley Medical Center***

36485 Inland Valley Drive
Wildomar, CA 92595
951-677-9773
24 hours, 7 days a week

John F. Kennedy Memorial Hospital***

47111 Monroe St.
Indio, CA 92201
760-347-6191
24 hours, 7 days a week

Moreno Valley Medical Center

27300 Iris Avenue
Moreno Valley, CA 92555
951-243-0811
24 hours, 7 days a week

Rancho Springs Medical Center***

25500 Medical Center Drive
Murrieta, CA 92562
951-696-6161
24 hours, 7 days a week

Riverside Medical Center

10800 Magnolia Ave.
Riverside, CA 92505
951-353-2000
24 hours, 7 days a week

Temecula Valley Hospital***

31700 Temecula Pkwy.
Temecula, CA 92592
951-331-2200
24 hours, 7 days a week

*** This is a contracted Emergency Care Only facility. No services other than Emergency Care are available. The Emergency Department at this facility is not appropriate for urgent care. Use of the Emergency Department for urgent care may not be paid by Kaiser Permanente.

Preparing for your appointment

We believe in order to receive the best health care, it is important to find a primary care physician with whom you can establish a long-term relationships and develop trust. KP encourages you to see your primary care physician whenever possible for routine issues.

Our Physicians look forward to maximizing their time with you to address your health concerns. Therefore, we offer these tips for a successful office visit.

  • Arrive a few minutes early. Bring your Kaiser Permanente ID card and a photo ID.
  • Check in. There are two ways to check in for appointments–at the receptionist desk, or at our self-service kiosk.
  • Bring a list of all the medications you’re currently taking, including over-the-counter medications such as aspirin, ibuprofen, vitamins, and herbal supplements.
  • Speak up when you have questions or concerns. If you have questions, make a list and bring the list to your appointment.
  • Be patient with questions from your health care team. Different members of your health care team may ask you the same questions several times, such as what is your name or do you have allergies. Asking these questions is one way to make sure that you are getting the right care.
  • If your plan includes a cost share, it is due for payment when you check in. For your convenience, we accept payment by cash, check, American Express, Discover Card, Visa, MasterCard, or debit card (with the Visa or MasterCard logo) at the reception desk.

* You must be registered on our website to use this secure feature. Visit kp.org/registernow to get started.

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