Electric Mobility Cart — Now Available
Kaiser Permanente Riverside Medical Center now offers an electric mobility cart for those who need assistance getting around the medical center.
If you are interested in using the mobility cart while at the medical center, please call 951-353-4545 prior to, or upon your arrival at the hospital. Please note; the mobility cart is available on a first-come, first-served basis.
COVID-19 Visitation Restrictions During Outbreak
For the health and safety of our patients, physicians, and staff, and in accordance with recent guidelines from the State of California, the following visitation restrictions will be implemented, effective immediately:
- Visitors are strictly limited in the hospital.
- Family members can be with their loved one under special circumstances:
- Same Day Surgery — 1 visitor only
- Labor & Delivery and Post-Partum — 1 visitor/birthing partner only
- Pediatrics, PICU, NICU — 1 visitor at a time, rotating between 2 designated caregivers
- Hospice / End of Life — 1 visitor only
- Anyone 14 or younger, who is not a patient, may not visit patients at this time
- Do not visit or accompany patients if you have a cough, cold, or are sick.
Thank you for your patience and understanding as we work diligently to protect our patients and staff and to reduce the spread of the novel coronavirus and COVID-19 in our communities.
Regular Hospital Visitation Policy
The visiting hours will normally be from 11am to 8pm. After 8pm all visitors must check in with security and obtain a pass.
Patients will normally be allowed two (2) visitors at one time.
Visitation by children under the age of 14 will require special permission and screening for communicable diseases.
In specialty units visiting hours may differ. In the OR and Post Anesthesia Care Unit, visiting is not permitted.
Exceptions to visiting policy will be individualized by the charge nurse, or the nurse assigned to the patient's care, based on the requirements of individual patients.
Minor Visitors: Minors visiting in the units must be accompanied by a responsible adult. The primary responsibility for caring for minors rests with their parents.
Visitors may be asked to leave at the discretion of the staff.
Kaiser Permanente Riverside Medical Center adopts the following definition of “family” for purposes of hospital-wide visitation policy: “Family” means any person(s) who plays a significant role in an individual’s life. This may include a person(s) not legally related to the individual. Members of “family” include spouses, domestic partners, and both different-sex and same-sex significant others. “Family” includes a minor patient’s parents, regardless of the gender of either parent. Solely for purposes of visitation policy, the concept of parenthood is to be liberally construed without limitation as encompassing legal parents, foster parents, same-sex parent, step-parents, those serving in loco parent's, and other persons operating in caretaker roles.
Visitation will not be prohibited or restricted solely based on race, ethnicity, gender, religion, gender identity, or sexual orientation.
See information about pharmacies at Riverside Medical Center and other locations in the region.