Discover Kaiser Permanente in:

Panorama City

Panorama City Medical Center


Panorama City Medical Center

13651 Willard Street
Panorama City, CA 91402


Finding your way

Virtual Tour >

List of Departments/Services on Medical Center Campus


Visit for the latest COVID-19 updates, including the vaccines, testing, and how to protect yourself and get care.

-- How To Register On

Please review our current Masking Policy

Find more useful information about the Panorama City Medical Center below.

Advance Directives

The Federal Patient Self-Determination Act of 1990 requires hospitals to inform patients of their legal rights to refuse or accept medical treatment if they become incapacitated.

In California, the legally recognized document for ensuring your rights is the Advance Directive. This document lets you name another person to make medical decisions on your behalf in the case that you cannot speak for yourself. An Advance Directive can help ensure that your wishes regarding medical treatment are honored.

The Advance Directive is the new format for the Natural Death Act Declaration, or living will, in California. It also supersedes the Durable Power of Attorney for Health Care (DPAHC) for appointing a health care agent. A DPAHC executed before 1992 has expired and should be replaced with an Advance Health Care Directive. All other DPAHCs and Natural Death Act Declarations remain valid. Keep in mind, however, that Advance Directives give you more flexibility to state your health care preferences, so you may wish to complete a new form anyway.

Before stating your health care preferences in writing, you may want to discuss them with your family, physician, spiritual counselor, or attorney. To get an Advance Directive Kit, contact our Social Services Department at 818-375-2977.


There are two ATMs on the medical center campus:

      • First Floor of the hospital adjacent to the cafeteria (map)


Location: Hospital, First Floor (map)

Monday through Friday Saturday, Sunday, and Holiday
Hours: 7am to 9:30am, 11am to 2pm,
4:30pm to 7pm
Hours: 11:30am to 2pm, 4:30pm to 7pm

Offers hot entrees, salad bar, grilled sandwiches, healthy snacks (including farm-fresh fruit in season), fountain beverages, and brewed and specialty coffees. Credit cards are accepted with minimum purchase of $2.50. (Certain items or services may not be available due to COVID-19 restrictions.)


There is a chapel located on the First Floor of the hospital. It is open 24 hours a day, 7 days a week, and provides visitors with a quiet place for prayer and meditation. Multi-denominational religious literature is also available in the chapel.

Chaim Singer-Frankes, Chaplain
Location: Hospital, First Floor (map)
Phone: 818-375-3045
Hours: Monday – Friday, 8am to 4pm

Our chaplain offers multi-denominational spiritual care and counseling.

Gift Shop

Location: Hospital, First Floor (map)
Phone: 818-375-2009
Hours: Monday – Friday, 9am to 3pm, CLOSED Weekends
Parking: South Parking Structure

Offers flowers, cards, latex-free balloons, unique gift items, gourmet snacks, and more.

Patients with Disabilities

The Federal Americans with Disabilities Act of 1992 requires all businesses, including hospitals, to provide policies, practices, and facilities that address the needs of people with physical or mental disabilities.

Kaiser Permanente has been a leader in identifying and resolving access and communication barriers for many years. We have also implemented many services that meet or exceed local, state, and national regulations. Alert one of your Kaiser Permanente health care team members if you need additional assistance or accommodations.

Smoke-Free Policy

Kaiser Permanente Panorama City Medical Center is a nonsmoking facility. We are committed to the prevention and treatment of disease. Because smoking is a major preventable cause of disease, it is not permitted at any Kaiser Permanente facility or medical campus.

We offer workshops and programs to help you quit smoking and live a healthier life.

Visiting Patients in the Hospital

Visitors are welcome and encouraged at Kaiser Permanente Panorama City Medical Center. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital.
Visitors include any person of the patients' choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity, or marital status.