Filling your prescriptions
Save time, energy, and lower your costs
Kaiser Permanente’s pharmacies make it easy and convenient for you to fill your prescriptions. You can fill prescriptions:
- By mail
- By phone
- In person
By mail – Skip the trip. Let our pharmacy come to you.
Get your prescriptions delivered to your door – quickly and conveniently by mail – if you are registered on kp.org, and shipping is free.
Three easy ways to use our Mail Order Pharmacy:
- Order refills online at kp.org/pharmacy, 24 hours a day. Select “Send by mail” as the delivery method.
- Order through the Kaiser Permanente mobile app.
- Call 1-866-206-2983 toll free, Monday to Friday, 7 a.m. to 7 p.m., or the phone number at the top of your prescription label.
You don’t pay any extra cost for standard U.S. postage. We can mail most prescription(s) to you anywhere in the United States in 7 to 10 business days.
Call the pharmacy refill phone number highlighted on your prescription label. Have your medical record number, prescription number, home telephone number, and credit or debit card information handy.
Many Kaiser Permanente facilities have pharmacies in the building, so you can go there straight after your appointment. Be sure to check in so the pharmacy knows you are there, and can begin filling your prescription.
Learn more about your medicine
Browse Kaiser Permanente’s online Health Encyclopedia to learn more about your medications.