Visitors are welcome and encouraged at Kaiser Permanente Downey Medical Center. Family and friends play a key role in helping our loved ones recover during and after their stay in the hospital.
NON-DISCRIMINATORY VISITATION POLICY
Visitors include any person of the patient's choosing (if the patient has decision-making capacity) regardless of sex, economic status, educational background, race, color, religion, ancestry, national origin, sexual orientation, sexual identity, gender identity or marital status.
Each patient room is designed to provide comfort for your family and visitors, including a bed for overnight stays.
Visiting guidelines vary depending on the patient’s reason for hospitalization and are at the discretion of the medical team. If you have concerns regarding these guidelines, please discuss them with your nurse.
Important things to remember before your hospital visit:
- Patients often have compromised immune systems; anyone who is experiencing a cough, cold, or other symptoms of illness should not visit.
- To prevent the spread of illness, visitors should wash their hands when entering and leaving a patient’s room.
- Under certain circumstances, physicians or staff may ask visitors to leave the room while examining a patient or performing a procedure.
- Some people have latex allergies; for that reason, latex balloons are not allowed in the hospital.
- Visitors under the age of 12 must be accompanied by an adult at all times. This is for the health and safety of both patients and children.
SPIRITUAL CARE SERVICES
Our clinically trained healthcare chaplains serve as a member of your healthcare team, providing compassionate and caring spiritual support to patients, family, and friends while respecting your beliefs, culture, tradition, and values. If requested, a chaplain can also help connect you with clergy or religious leaders in your faith tradition.
The chaplains are here to support you when you:
- Need a compassionate presence and someone to listen
- Seek emotional and spiritual support in times of pain, suffering, loss, or stress
- Are facing a serious illness or difficult healthcare decision
- Want prayer, ritual, or blessing
- Are considering a moral or ethical dilemma
- Are grieving the loss of a loved one
To Reach a Chaplain
If you have questions or want a chaplain to visit you while you are in the hospital, please ask your nurse to request spiritual care for you. You can also dial extension 8939. Regular hours are Monday through Friday from 9am to 5pm, but the chaplain is often available after hours.
Contact the Bereavement Support line at 562-622-3863.