News & Events

South San Francisco Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the South San Francisco area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Fast track your next lab visit: Appointments now available

To help ensure patient safety offering appointments for lab visits. When your doctor orders your lab tests, you can use or the mobile app to schedule a lab appointment at a time that’s convenient for you.

Skip the line…book your appointment in advance! Just sign in to and click on Appointments to get started.

COVID-19 Testing Expanded

Testing plays a major role in fighting COVID-19 — for your health, the health of our communities, and to help safely reopen businesses, schools, and more. As an important part of Kaiser Permanente’s ongoing commitment to our members and communities, we have recently expanded our COVID-19 testing capacity. Members can now self-schedule a COVID-19 test on through an e-visit. To learn more about COVID-19 testing, click here.


Kaiser Permanente South San Francisco Medical Center Recognized for Stroke and Cardiac Care

The Kaiser Permanente South San Francisco Medical Center is being recognized by the American Heart Association for providing high-quality care to stroke and heart failure patients.

Kaiser Permanente South San Francisco received the Get With The Guidelines®-Heart Failure Gold Plus Quality Achievement Award – acknowledging the hospital’s commitment to ensuring heart failure patients receive the most appropriate treatment according to nationally recognized, research-based guidelines founded in the latest scientific evidence. The goal is speeding recovery and reducing hospital readmissions for heart failure patients.

The hospital also received the Get With The Guidelines®-Stroke Gold Plus Quality Achievement Award, which recognizes hospitals that demonstrate at least 85 percent compliance in each of the seven Get With The Guidelines®– Stroke Achievement Measures for 24 consecutive months or more.

“This prestigious recognition demonstrates that Kaiser Permanente puts patient care at the forefront of everything we do,” said Ron Groepper, senior VP and area manager, Kaiser Permanente Greater San Francisco Service Area. “We are pleased to be recognized for the high-quality health care provided by our physicians, nurses, and staff.”

Kaiser Permanente has Northern California’s Highest-Rated Medicare Plan – Also Among Highest Rated in U.S.

NCQA rated Kaiser Permanente Northern California among highest for consumer experience, prevention, and treatment

The National Committee for Quality Assurance rated Kaiser Permanente Northern California’s Medicare health plan a 5 out of 5 – the highest in Northern California, and among the highest rated in the country.

In the Health Insurance Plan Ratings 2019-2020, published today, Kaiser Permanente’s Medicare health plan in Northern California received a 5 and its commercial health plan a 4.5. Kaiser Permanente’s Southern California region received the same ratings – making the two plans among the highest rated in California and the nation.