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This information will help you as you begin your treatment in the Oncology clinic. Our staff welcomes your questions and is pleased to help you. We are located in the Orchid Center, 1200 El Camino Real, South San Francisco.

Medical Oncology

We provide the following medical oncology services:

  • Chemotherapy Orientation/Counseling Class
  • Treatment Appointment
  • During your Treatment Time
  • After your Chemotherapy Treatment
  • How to Contact Us Between Appointments

Our staff welcomes your questions and is pleased to help you. We are located in the Orchid Center at 1200 El Camino Real, South San Francisco, CA 94080 (Map and Directions). We can be reached at 650 742-2908.

Chemotherapy Orientation/Counseling Class

To help prepare you for chemotherapy, we will send you a message via kp.org that contains links to videos that you can watch and handout that you can download and print. Both the videos and handout will provide information on what to expect while receiving chemotherapy including common side effects. Please feel free to share this information with your family or friends, especially with those who will be most involved in your care.

The class meets on Tuesdays from 1:45 to 4 p.m. Come to the Orchid Center waiting room at 1:45 p.m. and register for the class with the Registration desk.

Treatment Appointment

The time of your appointment and the length of your treatment depends on the type of chemotherapy you are receiving. The next appointment with your doctor or nurse practitioner is usually the day before your next treatment. In general, you will need to go to the lab for blood tests the day before your chemotherapy treatment. Please remember to take your pre-chemotherapy medication as directed by your doctor or nurse practitioner.

During your Treatment Time

Reading materials and a TV will be available to you. You are welcome to bring portable electronic devices. Please feel free to bring snacks.

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we are not allowing visitors at the infusion center. Also, children under 16 are not permitted in the treatment areas.

After your Chemotherapy Treatment

After your first chemotherapy treatment, please e-mail your doctor or nurse practitioner with a progress report. Let us know how you are doing. If do not already have access to the kp.org website, please sign up online by visiting the website from any computer; www. members.kp.org or visit the Health Education Department (located in the main hospital).

After any of your treatments, if you need additional medication to feel better, please contact the Oncology Pharmacist at 650-742-3251.

If you do not already have an answering machine, please get one as soon as possible so that we can communicate important information regarding your treatments.

How to Contact Us Between Appointments

Monday through Friday (8:30 a.m.to 5 p.m.)

  • Oncology Medical Assistants
  • Chemotherapy Infusion Center
  • Oncology Social Worker
  • Oncology Pharmacist

After hours (Evenings and Weekends)

  • Advice Nurse 650-742-2100

For Emergencies only

Kaiser South San Francisco Emergency Department 650-742-2513.

If you have any additional questions or concerns, please e-mail your doctor or nurse practitioner.