News & Events

Kaiser Permanente Awards $2 Million to Reduce Stigma Around Mental Illness

Kaiser Permanente announced a $2 million investment to support community organizations in their work to reduce the stigma around mental illness. Twenty-five Northern California organizations were awarded community health grants, including school districts, youth and family services and community coalitions that bring together a variety of stakeholders and agencies to serve people that historically shy away from getting mental health services.

“Stigma is influenced by our cultural belief systems and it impacts our decisions to seek care, even in times of crisis,” said Yener Balan, MD, FAPA, executive director of behavioral health for Kaiser Permanente in Northern California. “Kaiser Permanente believes that a person’s culture should be at the center of their health care experience, not a barrier to getting the care they need.”

The $2 million anti-stigma investment will support community organizations in developing trainings, public forums and awareness campaigns that are customized for specific populations. This is the first part of a three-year initiative.

Among the 25 organizations receiving grants, five located in San Francisco, South San Francisco, and Daly City:

  • Instituto Familiar de la Raza (to support the Chicano, Latino/Indigena Health Equity Coalition), San Francisco
  • Rafiki Coalition for Health and Wellness (to support the African American Community Health Equity Council), San Francisco
  • Richmond Area Multi-Services (to support the Asian Pacific Islander Health Parity Coalition), San Francisco
  • Boys & Girls Clubs of North San Mateo, South San Francisco
  • Daly City Youth Health Center, Daly City

“Reducing many health inequities, especially the stigma attached to mental health, facing our community is the primary goal of the Chicano/Latino/Indígena Health Equity Coalition (CLI),” said Estela Garcia, Executive Director, Instituto Familiar de la Raza.  “The mental health stigma grant from Kaiser Permanente is an important contribution in advancing health and healing in our community.”

“We are excited to be part of a collaborative effort to address mental health” said Aubrey Merriman, CEO, Boys & Girls Clubs of North San Mateo County.  “This is an important opportunity to confront mental health stigma, as well as to educate students on mental health options, and create innovative pathways to overall health.”

Yvette Radford, vice president of external and community affairs for Kaiser Permanente Northern California, said that addressing stigma is a major priority for Kaiser Permanente, and that the investments are designed to complement the Find Your Words campaign the organization launched in 2016 with partners including the National Alliance on Mental IllnessNational Suicide Prevention LifelineCrisis Text Line and Mental Health America.

“We hope to reach as many people as possible with these efforts,” said Radford. “Equally important to us is discovering innovative approaches for dispelling the mental illness myths and misunderstandings that keep people from reaching their best overall health.”

Kaiser Permanente South San Francisco Receives Top Grade “A” For Patient Safety

Kaiser Permanente South San Francisco has been awarded an “A” grade, the highest possible, for patient safety from The Leapfrog Group.

“This is further proof that at Kaiser Permanente we put our patients and their care first,” said John Skerry, MD, physician in chief, Kaiser Permanente South San Francisco. “We are pleased to be recognized for the high-quality health care provided by our physicians, nurses and staff.”

The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits, released its Spring 2018 Hospital Safety Grades after examining publicly available data on patient injuries, medical and medication errors and infections at U.S. hospitals, which were then assigned letter grades for their safety records.

Only 750 of 2,500 hospitals surveyed in the U.S. received an “A” rating in the biannual report which began in 2012.

In all, eight Kaiser Permanente hospitals in Northern California received “A” grades from Leapfrog: Modesto, Redwood City, Roseville, San Francisco, San Rafael, Santa Rosa, South San Francisco and Vallejo.

Developed under the guidance of Leapfrog’s Expert Panel, the Leapfrog Hospital Safety Grade uses 27 national performance measures to assign a single letter grade representing a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. The Leapfrog Hospital Safety Grade methodology has been peer reviewed and published in the Journal of Patient Safety.

Visit for additional information about the award.

Kaiser Permanente Grants top $320,000 in North San Mateo County

Kaiser Permanente’s medical center in South San Francisco has awarded $320,000 in grants to 15 non-profit organizations in North San Mateo County. The community groups receiving the grants focus on programs that support mental health and wellness, healthy eating and active living and access to care initiatives.

“An in-depth community health needs assessment Kaiser Permanente conducted with key community stakeholders revealed the need for more robust mental health programs in San Mateo County,” said John Skerry, MD, physician in chief, Kaiser Permanente South San Francisco. “This round of grant awards will increase access and reduce mental health stigma especially for the underserved in our communities.”

Among the grantees are the Boys & Girls Clubs of North San Mateo County and Daly City Youth Health Center targeting mental health stigma among vulnerable teens and young adults while promoting improved mental health and wellness for them and their families.

“Kaiser Permanente’s mission is supporting the well-being of the communities we serve,” said Ron Groepper, senior VP and area manager, Kaiser Permanente Greater San Francisco Area.  “This year’s grants take a big step in supporting the underserved to live healthier lives through better nutrition, more physical exercise and behavioral health.”

The Community Benefit grants will support residents in Daly City, San Bruno, South San Francisco, and Pacifica. Among the non-profits receiving grants are:

  • AmericaSCORES Bay Area – Promote physical fitness through after school sports programs.
  • Education Outside – Provide K – 5th grade underserved youth with garden/cooking education promoting healthy eating habits.
  • Girls on the Run of the Bay Area – Promote physical health and self-image for girls of color from low-income communities.
  • Mid-Peninsula Boys & Girls Club – Promote physical activity programs and good nutrition.
  • Peninsula Volunteers Inc. –  Providing support for seniors through their Meals on Wheels program.
  • Pacifica Resource Center – Providing non-medical social services and income support to homeless and marginally housed residents.
  • Edgewood Center for Children and Families – Support physical – mental health to keep children with families and out of foster care.
  • LifeMoves – Connect and provide behavioral health services for homeless families.
  • THINK Together – After school programs promoting healthy eating, active living.
  • Niroga Institute – Trauma-Informed Dynamic Mindfulness to promote mental and behavioral health in vulnerable high school students.
  • Rape Trauma Services – Providing support and intervention services to child victims of sexual violence.
  • Samaritan House – Provide increased access to behavioral and mental health for homeless adults.
  • Urban Services YMCA – Mental health support to under-served and/or uninsured low-income community members.

Text message alert now available at Kaiser Permanente Pharmacies

Members now have the option to receive a text message on your smartphone when your prescription order is ready for pick up at your specified pharmacy location. Just enroll at a Kaiser Permanente pharmacy to activate the text message notification.

You can opt out at any time by replying ‘STOP’ via text or with any Pharmacy staff.  Standard text messaging fees apply.

Did you know that we offer valet service at no additional cost?

Parking at South San Francisco

South San Francisco Medical Center
1200 El Camino Real
South San Francisco, CA 94080

  • The valet service is available from 7 a.m. – 6:30 p.m. The service is free and tipping is not allowed.

Daly City Medical Office Building

395 Hickey Blvd.
Daly City, CA 94015

  • Assisted valet service provided at the lower levels of the parking garage.
  • The valet service is available from 9 a.m. – 6 p.m. The service is free and tipping is not allowed.

If you have any questions regarding the valet service or parking, please call 650-742-2000.

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