News & Events

COVID-19 information and Visitor Policy for Kaiser Permanente members who live in Northern California

Coronavirus and COVID-19: How to protect yourself and get care

Your health and safety are always our top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19.

Get our latest information on COVID-19 and updates on care at Kaiser Permanente Northern California

New Visitor Policy for members who live in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, Kaiser Permanente Northern California is restricting visitors based on the most current information available about the virus from Federal, state, and local public health officials.

Check the new visitor policy for our Northern California facilities

South San Francisco Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the South San Francisco area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

NEW! All Stroke Survivors and Caregivers Invited to Attend Stroke Survivor Forums

We are offering a new stroke support group, open to all KP members, their guests, and the public. There is no cost to attend and no registration required. Drop in every 3rd Friday, 10:45 am – 12:00 noon in the First Floor, Conference Room A, San Mateo Medical Offices, 1000 Franklin Parkway, San Mateo, CA

January – June Series:

  • Jan. 17, 2020: Sexual Health after Stroke for You and Your Partner
  • Feb. 21, 2020: Falls Prevention after Stroke
  • March 20, 2020: Supporting Attention and Memory after Stroke
  • April 17, 2020: Arm Care and Health after Stroke
  • May 15, 2020: Go Go Gadget! Gadgets to Help with Everyday Life
  • June 19, 2020: Communication Strategies Post Stroke

Kaiser Permanente has Northern California’s Highest-Rated Medicare Plan – Also Among Highest Rated in U.S.

NCQA rated Kaiser Permanente Northern California among highest for consumer experience, prevention, and treatment

The National Committee for Quality Assurance rated Kaiser Permanente Northern California’s Medicare health plan a 5 out of 5 – the highest in Northern California, and among the highest rated in the country.

In the Health Insurance Plan Ratings 2019-2020, published today, Kaiser Permanente’s Medicare health plan in Northern California received a 5 and its commercial health plan a 4.5. Kaiser Permanente’s Southern California region received the same ratings – making the two plans among the highest rated in California and the nation.

Kaiser Permanente Receives Top Score in LGBTQ Care Equity for 10 Years

For the tenth consecutive year, Kaiser Permanente’s hospitals have been recognized as an LGBTQ Healthcare Equality Leader by the Human Rights Campaign Foundation, the educational arm of the nation’s largest lesbian, gay, bisexual, transgender, and queer civil rights organization.

The Healthcare Equality Index evaluates more than 1,600 health care facilities nationwide on their policies and practices related to the equity and inclusion of their LGBTQ patients, visitors, and employees. Kaiser Permanente has participated in the HEI since 2008 and has consistently moved up in its rankings, achieving a perfect score in 2010 and every year since.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California members only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California members only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store