News & Events

Kaiser Permanente South San Francisco Receives Top Grade “A” For Patient Safety

Kaiser Permanente South San Francisco has been awarded an “A” grade, the highest possible, for patient safety from The Leapfrog Group.

“This is further proof that at Kaiser Permanente we put our patients and their care first,” said John Skerry, MD, physician in chief, Kaiser Permanente South San Francisco. “We are pleased to be recognized for the high-quality health care provided by our physicians, nurses and staff.”

The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits, released its Spring 2018 Hospital Safety Grades after examining publicly available data on patient injuries, medical and medication errors and infections at U.S. hospitals, which were then assigned letter grades for their safety records.

Only 750 of 2,500 hospitals surveyed in the U.S. received an “A” rating in the biannual report which began in 2012.

In all, eight Kaiser Permanente hospitals in Northern California received “A” grades from Leapfrog: Modesto, Redwood City, Roseville, San Francisco, San Rafael, Santa Rosa, South San Francisco and Vallejo.

Developed under the guidance of Leapfrog’s Expert Panel, the Leapfrog Hospital Safety Grade uses 27 national performance measures to assign a single letter grade representing a hospital’s overall performance in keeping patients safe from preventable harm and medical errors. The Leapfrog Hospital Safety Grade methodology has been peer reviewed and published in the Journal of Patient Safety.

Visit for additional information about the award.

Kaiser Permanente Grants top $320,000 in North San Mateo County

Kaiser Permanente’s medical center in South San Francisco has awarded $320,000 in grants to 15 non-profit organizations in North San Mateo County. The community groups receiving the grants focus on programs that support mental health and wellness, healthy eating and active living and access to care initiatives.

“An in-depth community health needs assessment Kaiser Permanente conducted with key community stakeholders revealed the need for more robust mental health programs in San Mateo County,” said John Skerry, MD, physician in chief, Kaiser Permanente South San Francisco. “This round of grant awards will increase access and reduce mental health stigma especially for the underserved in our communities.”

Among the grantees are the Boys & Girls Clubs of North San Mateo County and Daly City Youth Health Center targeting mental health stigma among vulnerable teens and young adults while promoting improved mental health and wellness for them and their families.

“Kaiser Permanente’s mission is supporting the well-being of the communities we serve,” said Ron Groepper, senior VP and area manager, Kaiser Permanente Greater San Francisco Area.  “This year’s grants take a big step in supporting the underserved to live healthier lives through better nutrition, more physical exercise and behavioral health.”

The Community Benefit grants will support residents in Daly City, San Bruno, South San Francisco, and Pacifica. Among the non-profits receiving grants are:

  • AmericaSCORES Bay Area – Promote physical fitness through after school sports programs.
  • Education Outside – Provide K – 5th grade underserved youth with garden/cooking education promoting healthy eating habits.
  • Girls on the Run of the Bay Area – Promote physical health and self-image for girls of color from low-income communities.
  • Mid-Peninsula Boys & Girls Club – Promote physical activity programs and good nutrition.
  • Peninsula Volunteers Inc. –  Providing support for seniors through their Meals on Wheels program.
  • Pacifica Resource Center – Providing non-medical social services and income support to homeless and marginally housed residents.
  • Edgewood Center for Children and Families – Support physical – mental health to keep children with families and out of foster care.
  • LifeMoves – Connect and provide behavioral health services for homeless families.
  • THINK Together – After school programs promoting healthy eating, active living.
  • Niroga Institute – Trauma-Informed Dynamic Mindfulness to promote mental and behavioral health in vulnerable high school students.
  • Rape Trauma Services – Providing support and intervention services to child victims of sexual violence.
  • Samaritan House – Provide increased access to behavioral and mental health for homeless adults.
  • Urban Services YMCA – Mental health support to under-served and/or uninsured low-income community members.

Kaiser Permanente Provides $500,000 Grant to San Mateo Medical Center

Kaiser Permanente announced $500,000 in grant to the San Mateo Medical Center (SMMC) to help increase access to care for people who are at greatest risk for heart attacks and strokes. The grants are part of a larger, $5.8 million investment aimed at expanding the reach and scope of the organization’s Preventing Heart Attacks and Strokes Every day (PHASE) program, as well as additional resources to support training and technical assistance aimed at optimizing implementation of the program in community settings.

PHASE combines medications and lifestyle changes to provide an evidence-based, cost-effective treatment for people with existing heart disease and those at greatest risk for developing it, including individuals with diabetes who are ages 55 years and older. The heart healthy regimen has helped Kaiser Permanente reduce heart attacks and stroke-related hospital admissions among its own members by 60 percent since it began the program in 2002. Kaiser Permanente has been sharing the program with community health centers through a combination of grant funding, clinical expertise, and physician mentors since 2006.

Text message alert now available at Kaiser Permanente Pharmacies

Members now have the option to receive a text message on your smartphone when your prescription order is ready for pick up at your specified pharmacy location. Just enroll at a Kaiser Permanente pharmacy to activate the text message notification.

You can opt out at any time by replying ‘STOP’ via text or with any Pharmacy staff.  Standard text messaging fees apply.

Did you know that we offer valet service at no additional cost?

Parking at South San Francisco

South San Francisco Medical Center
1200 El Camino Real
South San Francisco, CA 94080

  • The valet service is available from 7 a.m. – 6:30 p.m. The service is free and tipping is not allowed.

Daly City Medical Office Building

395 Hickey Blvd.
Daly City, CA 94015

  • Assisted valet service provided at the lower levels of the parking garage.
  • The valet service is available from 9 a.m. – 6 p.m. The service is free and tipping is not allowed.

If you have any questions regarding the valet service or parking, please call 650-742-2000.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California members only.

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My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

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Kaiser Permanente

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Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

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