News & Events

Kaiser Permanente has Northern California’s Highest-Rated Medicare Plan – Also Among Highest Rated in U.S.

NCQA rated Kaiser Permanente Northern California among highest for consumer experience, prevention, and treatment

The National Committee for Quality Assurance rated Kaiser Permanente Northern California’s Medicare health plan a 5 out of 5 – the highest in Northern California, and among the highest rated in the country.

In the Health Insurance Plan Ratings 2019-2020, published today, Kaiser Permanente’s Medicare health plan in Northern California received a 5 and its commercial health plan a 4.5. Kaiser Permanente’s Southern California region received the same ratings – making the two plans among the highest rated in California and the nation.

Kaiser Permanente Receives Top Score in LGBTQ Care Equity for 10 Years

For the tenth consecutive year, Kaiser Permanente’s hospitals have been recognized as an LGBTQ Healthcare Equality Leader by the Human Rights Campaign Foundation, the educational arm of the nation’s largest lesbian, gay, bisexual, transgender, and queer civil rights organization.

The Healthcare Equality Index evaluates more than 1,600 health care facilities nationwide on their policies and practices related to the equity and inclusion of their LGBTQ patients, visitors, and employees. Kaiser Permanente has participated in the HEI since 2008 and has consistently moved up in its rankings, achieving a perfect score in 2010 and every year since.

Text message alert now available at Kaiser Permanente Pharmacies

Members now have the option to receive a text message on your smartphone when your prescription order is ready for pick up at your specified pharmacy location. Just enroll at a Kaiser Permanente pharmacy to activate the text message notification.

You can opt out at any time by replying ‘STOP’ via text or with any Pharmacy staff.  Standard text messaging fees apply.

Did you know that we offer valet service at no additional cost?

Parking at South San Francisco

South San Francisco Medical Center
1200 El Camino Real
South San Francisco, CA 94080

  • The valet service is available from 7 a.m. – 6:30 p.m. The service is free and tipping is not allowed.

Daly City Medical Office Building

395 Hickey Blvd.
Daly City, CA 94015

  • Assisted valet service provided at the lower levels of the parking garage.
  • The valet service is available from 9 a.m. – 6 p.m. The service is free and tipping is not allowed.

If you have any questions regarding the valet service or parking, please call 650-742-2000.

Rethink your pharmacy refills

Our Mail Order Pharmacy will mail most prescriptions to you, saving you time.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California members only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California members only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store