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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Restrictions
In accordance with recent guidelines from the state of California, we are limiting visitors in our facilities.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Please do not visit or accompany patients if you have a cough or cold or are sick. All visitors must wear a proper face mask at all times and maintain at least six feet of distance from other visitors and patients while on our campus.

Any visitor who has tested positive for COVID-19 in the past 30 days or showing any COVID-19 symptoms will not be permitted entrance.

Hospital

  • 1 visitor per patient

Pediatrics, Pediatric Intensive Care, and Neonatal Intensive Care

  • 2 visitors at a time, rotating between 2 designated Caregivers

Labor & Delivery

  • 1 visitor at a time and a doula by prearrangement

Surgery (same day)

  • 1 visitor at a time

Emergency Room (depending on capacity)

  • Visitor access assessed on a case-by-case basis for the safety of all

Medical Offices and Clinics

  • 1 visitor for pediatric patients or patients with disabilities or cognitive impairments, and language needs

Visitor Guidelines

  • Screening of visitors will be conducted at entrances.
  • Any visitors with fever, cough, sore throat, shortness of breath, or other COVID-19 symptoms, or confirmed COVID-19 will not be allowed entry.
  • Any visitors must wear a mask, social distance, follow safety precautions, and limit movement while in the facility.
  • If not accompanying the patient in the exam room, support persons will wait for the patient outside the clinic.

Policies are in accordance with California Department of Public Health guidelines.