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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Please do not visit or accompany patients if you have a cough or cold or are sick. All visitors must wear a proper face mask at all times and maintain at least six feet of distance from other visitors and patients while on our campus.

Any visitor who has tested positive for COVID-19 in the past 30 days or showing any COVID-19 symptoms will not be permitted entrance.

VISITING HOURS
11 a.m. to 7 p.m.
7 days a week

HOSPITAL
1 visitor per patient
(2 from the same household if space allows)

PEDIATRICS and NICU
2 visitors from the same household

LABOR & DELIVERY
2 visitors at a time including a doula

SURGERY (same day)
1 visitor per patient if space allows

Visitors should follow hospital guidelines for PPE when visiting isolation patients.

All guidelines are subject to change without notice.

Visitor Guidelines:

  • Visitors will be screened for fever and other COVID-19 symptoms at designated and secured entry points.
  • Visitors with symptoms or in active quarantine or isolation for COVID-19 will not be allowed to visit.
  • Visitors must wear appropriate masks at all times (including in patient rooms), maintain social distancing, follow safety precautions, and limit movement while in the facility, even if vaccinated for COVID-19.
  • Visitors under age 18 must be accompanied by an adult from the same household (counts as 2 visitors), be supervised by an adult other than the patient, wear a face mask, and follow all safety precautions.

Policies are in accordance with California Department of Public Health guidelines and may be superseded by stricter county guidelines.