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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks

Anyone entering our facilities must wear a mask over their nose and mouth, regardless of vaccination status.

Temperature Screening

Anyone entering our hospital and surgical settings in our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be provided further instruction.

Potential visitors should stay home if they feel sick. Those entering our medical office buildings or other clinic locations will be prompted to self-screen for COVID-19 symptoms and provided direction if they have symptoms.

Visitor Policy

Visitor restrictions are in effect for all our facilities and correspond directly to the CDC-published COVID-19 transmission rates in the county that our hospitals are located and are based on 3 levels of transmission rates: substantial, high, or low.

Per a health order from the state of California, hospital or skilled nursing facility visitors must provide proof of full vaccination or a negative COVID-19 test taken within 72 hours in order to enter these facilities to visit/accompany a patient. This is not applicable to those visiting lab, pharmacy or radiology, or those visiting critical condition and imminently dying patients. Limited exceptions for essential support persons.

Please call ahead prior to visiting our facilities if you have questions.

Hospital and Emergency Department visitation

  1. One visitor at a time.
  2. All visitors must follow all infection control measures including masking at all times and social distancing from other visitors, other patients, and staff regardless of vaccination status.
  3. Up to two visitors from different households may be allowed to visit the specific groups listed below:A
    1. Pediatric patients
    2. Labor and Delivery
    3. Patients at End-of-Life
    4. Surgery patients until taken to prep (visitors may wait in available waiting rooms while patient is being prepared for discharge if they can maintain physical distance from others and remain masked).
    5. Patients with physical, intellectual, cognitive impairments, and/or developmental disabilities

In response to COVID-19 activity, the visitor policy may change to reflect the current positivity rate.

Safety precautions for all facilities:

  • Maintain all safety precautions: masking, social distancing, hand washing, and instructions from staff. Stay home if you are sick.
  • Symptom screening of all visitors (hospital and surgery).
  • No visitors with COVID-19 symptoms or suspected COVID-19.
  • Visitors should limit movement in the facility.
  • No eating or drinking in patients rooms.
  • Visitors under 18 must be accompanied by an adult.
  • Consider asking if a virtual visit is possible.
  • Additional visitor guidelines are available at kp.org/COVID-19.
  • Please contact the medical center where you are seeking care for visiting hours.
  • Visit kp.org/covidvaccine for more information about COVID-19 vaccinations.
  •  Masks required at all times, even if you are vaccinated.