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COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional questions with regards to your visit and either escorted to your appointment or asked to contact your care provider.

Visitor Policy
Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Learn more >

Santa Rosa Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.


Before you head to our facilities in the Santa Rosa area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Update on the COVID-19 vaccine

COVID-19 vaccine supply is limited, and vaccination eligibility happens in phases. Each state determines the allotment of vaccine to each county, health system, or pharmacy, and the sequencing and timing of those eligible. If you’re in an eligible group or want to learn more about the vaccine, visit kp.org/covidvaccine.

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COVID-19 Testing

Testing plays a major role in fighting COVID-19 — for your health, the health of our communities, and to help safely reopen businesses, schools, and more. As an important part of Kaiser Permanente’s ongoing commitment to our members and communities, we have recently expanded our COVID-19 testing capacity. Members can now self-schedule a COVID-19 test on kp.org through an e-visit. To learn more about COVID-19 testing, click here.