Kaiser Permanente Santa Rosa hospital entrance

Santa Rosa Hospital & Medical Office Buildings 1 & 2

401 Bicentennial Way, Santa Rosa, CA 95403

Visitor Information

Our goal is to provide a restful healing environment for all of our patients and families during their hospital stay. To ensure our goal is met we need your help.

We Welcome Families and Friends and Need Your Help to:

  • Maintain a restful atmosphere and low toned voices.
  • Assist in keeping television volumes low so cannot be heard outside of room. If the volume must be louder to hear, please ask your nurse for headphones.
  • Use cell phones in a room with a closed door; not in hallways or public areas.
  • Please keep children in your direct sight at all times.
  • If a “Do Not Disturb” sign is on the door, please check with nurse prior to entering.

Visiting Hours

In general hospital areas,  we support restful environment all day and provide sleep aides for special quiet times between 8:00 p.m. to 8:00 a.m.

Research Shows a Restful Environment Promotes Healing:

  • Reduces stress and anxiety.
  • Strengthens immune system for faster healing.
  • Relaxes the body and decreases muscle tension which may decrease pain.
  • Lowers blood pressure, heart rate and respiration rate.
  • Helps mood, concentration and patience.

In Labor and Delivery and Postpartum/Gynecology, Maternal Child Health,  while we have no limiting visitation hours, we encourage you to identify “quiet time” to help new parents and baby get as much rest as possible during their hospital stay. For the safety of the newborn, before holding the baby, visitors must wash their hands or use the foam sanitizer we have available.  For anyone with a cold, diarrhea, or skin infections (such as boil or rash), or anyone who has recently been exposed to a contagious disease such as chicken pox, measles, or mumps, should not visit.

Nurses Stations

  • Nurse Station: Medical/Surgery, Floor 2 West
  • Nurse Station: Medical/Surgery, Floor 4 East
  • Nurse Station: Medical/Surgery, Floor 4 West
  • Nurse Station: Nursery, Maternal Child Health
  • Nurse Station: Pediatrics, Maternal Child Health
  • Nurse Station: Postpartum/Gynecology, Maternal Child Health

When Sharing a Semi-Private Room:

  • Use headphones when listening to the television.
  • Maintain low toned voices.
  • If you need help creating a restful environment please ask your nurse for assistance.

While we need many of the medical devices to alarm at times, there may be other sources of noise that we can reduce. Please let us know how we can support you and your family.

Getting Patient Updates by Phone:

If you need to inquire about a patient e.g.: is it alright to visit, are they back from surgery etc., then you can call the nurses station that is co-coordinating care for that patient.

Phoning a Patient’s Room

  • If you already know the extension number of the patient’s room, then call 1-707-393-xxxx, replacing the ‘xxxx’ with the extension number.
  • If you do not know the extension, then please call the hospital operator at 1-707-393-4000 who can help to connect you.

Please bear in mind that some patients will be unable to accept calls if their doctor has deemed it necessary.

Visitor Parking

Visitors may use any open designated parking spaces unless they are marked for special use only.

Parking Fines

Parking rules and regulations at Kaiser Permanente Santa Rosa are actually enforced by the City of Santa Rosa, and those tickets and fines are real. And they apply to everyone: physicians, employees, members, visitors, and vendors. Please park appropriately.

Bus Route Information

If you are planning on taking the bus to your next office visit, there are several bus routes and schedules available to our campuses.