Santa Rosa Mercury Way

2240 Mercury Way, Santa Rosa, CA 95407

 Accessibility: P, EB, IB, R, E, T
This facility fulfills both basic physical and medical equipment accessibility standards.

Unavailable Services

  • No emergency services
  • No urgent care Services
  • No after-hours services

MASK REQUIRED, even if you are vaccinated.

MEDICAL OFFICE BUILDINGS

UP TO 1 SUPPORT PERSON in the exam room for:

  • Pediatric patients (2 adults if multiple children have appointments)
  • Patients with disabilities, language or emotional support needs
  • Patients having an OB ultrasound
  • Visitors not with the patient in the exam room must wait outside the building.
  • Visitors will be asked to self-screen for symptoms in Medical Office Buildings. All visitors must follow all infection control measures, including masking at all times and social distancing from other visitors, other patients, and staff regardless of vaccination status.

HOSPITAL AND EMERGENCY DEPARTMENT

UP TO 2 VISITORS

  • We will continue symptom screening and visitor vaccination verification in the Hospital and Ambulatory surgery units. All visitors must follow all infection control measures, including masking at all times and social distancing from other visitors, other patients, and staff regardless of vaccination status.
  • Visitors under 18 must be accompanied by an adult. No visitors younger than 2 years old allowed in the Hospital or Emergency Department.

VISITOR GUIDELINES and safety precautions

  • Hospital visitor hours: 8 a.m. to 7 p.m.
  • Follow instructions from staff.
  • Maintain all safety precautions: masking, social distancing, and hand washing. Stay home if you are sick.
  • Symptom screening of all visitors (hospital and surgery).
  • No visitors with COVID-19 symptoms or suspected COVID-19 allowed.
  • Visitors should limit movement in the facility.
  • No eating or drinking in patients’ rooms.
  • Cafeteria closed to visitors at this time
  • Visitors under 18 must be accompanied by an adult. No visitors younger than 2 years old allowed in the Hospital or Emergency Department.
  • Masks required at all times, even if you are vaccinated.

Safety precautions for all facilities:

  • Follow instructions from staff.
  • Maintain all safety precautions: masking, social distancing, hand washing, and instructions from staff. Stay home if you are sick.
  • Symptom screening of all visitors (hospital and surgery).
  • No visitors with COVID-19 symptoms or suspected COVID-19.
  • Visitors should limit movement in the facility.
  • No eating or drinking in patients rooms.
  • Visitors under 18 must be accompanied by an adult.
  • Consider asking if a virtual visit is possible.
  • Additional visitor guidelines are available at kp.org/COVID-19.
  • Visit kp.org/covidvaccine for more information about COVID-19 vaccinations.
  • Masks required at all times, even if you are vaccinated.
  • Hospital visitor hours: 8 a.m. to 7 p.m., 7 days a week
  • The cafeteria is not open to visitors at this time.