Mail Order Pharmacy
Save time and energy – get your prescription refills by mail
- No more driving to the pharmacy, no more standing in line.
- Most prescriptions can be mailed to you.
- Prescriptions are usually delivered in 7 to 10 business days.
- This service is free. We even pick up the mailing costs!
Three easy ways to use our Mail-Order Pharmacy
- Order refills online , 24 hours a day.
- Call 1-888-218-6245 toll free, or the phone number at the top of your prescription label.
- Use a mail-in form
Our Kaiser Permanente Pharmacy Mail Order Service has been ranked No. 1 in customer satisfaction by J.D. Power and Associates four years in a row.
If you must come to the pharmacy to pick up prescriptions for yourself, order prescriptions in advance and avoid peak pick up hours of 11 a.m. to 1 p.m. and 4 to 6 p.m.
Check on your prescription status by visiting online at www.kp.org/rxrefill before coming to the pharmacy to pick up prescriptions that cannot be mailed.