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Santa Rosa

“If we think we need one, we can make an appointment in any department that doesn’t require a referral. The psychiatry department has counselors we can talk to if we get depressed or stressed out. The chemical dependency department can help with drug or alcohol problems. We can get referrals from our primary care doctor to see a dermatologist, get physical therapy or go to the lab to get certain tests.”


The pediatrics department is for everyone who is under 19. Call or email if you’re sick, need a sports physical, a sports certificate signed by your doctor, vaccinations for school or college or if you need to talk to someone about a medical issue that’s bothering you.

After you turn 19, you’ll pick a primary care doctor in the Family Medicine Services (FMS) department. You can email or see your primary care doctor whenever you want.


The OB GYN department is dedicated to helping young women receive quality reproductive health care. If you are pregnant, OB/GYN can help you have a healthy pregnancy. The department also offers pregnancy termination services. All appointments regarding pregnancy prevention, testing or counseling are confidential .

Go to the OB GYN department for:

  • pap smears
  • breast exams
  • STD testing and treatment
  • support for any sexual issues
  • pregnancy tests
  • pregnancy counseling
  • birth control (including condoms)
  • help with your period or premenstrual problems (PMS)

If you think you might be pregnant, you can call 707-566-5253 to speak with a Pediatric Clinical Health Educator or 707-393-4402 to speak with Lydia, our OB/GYN Clinical Health Educator to talk about your options.

Psychiatry Department: Child and Family Therapy

The child & family psychiatry department offers counseling to children and teens up to age 18, as well as to their families. If you are age 19 or older, you’ll be seen in adult psychiatry. We offer individual, group, and family sessions as well as classes for your parents on how to help deal with any issues in your home.

Review our confidentiality rules to learn which issues can be kept strictly confidential. Parents have to be notified if you are receiving any psychiatric medications. Counseling is available for:

Chemical Dependency Services

The chemical dependency department offers help with drugs, alcohol and smoking. Sometimes peer pressure gets you involved with drugs and alcohol in a way that is harmful to you. It can affect your general health, physical growth, emotional development, and school performance. Experimenting can lead to regular or frequent use or abuse. Counselors can answer your questions and help you make safe choices about drinking and drugs.

If you or someone you know is at risk of overdosing, call 911 immediately to get help.

Departments That Require a Referral

If you are experiencing any allergic conditions, such as asthma, nasal and sinus conditions, hives and swellings, or allergic reactions to foods, medicines, or insect stings, your doctor may refer you to see an Allergy physician.

As teens, acne or other skin problems are common. A dermatologist can give you medical advice for your skin, hair, and nails. They can also talk to you about how to be in the sun safely. First, talk with your primary care physician about your skin problem and they can refer you to a dermatologist if needed.

Some lab tests require a physician’s referral. It is best to call before you drop by to check on the requirements for the test that you want to have done.

You can drop in at any Kaiser Permanente pharmacy to buy over-the-counter medications or supplies, such as lotions, face wash, and band-aids. You will need a doctor’s prescription for all other medications including Emergency Contraceptive Pills (ECP), also known as Plan B or the Morning After Pill. Call our advice nurse immediately at 707-393-4033 and a prescription for ECPs will be made available for you to pick up.

Physical Therapy
If you are recovering from an injury or surgery, your doctor may recommend physical therapy to help you regain your strength and mobility. Trained specialists will work with you to get you back in shape. There are videos you can watch to help you learn the correct way to do some exercises at home.