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Contact Us

Operator 707-393-4000

Mailing Address

Kaiser Permanente
401 Bicentennial Way
Santa Rosa, CA 95403

Contact Numbers

Phone Directory


To Schedule appointments  for adult services
Monday through Friday,
7 a.m. to 7 p.m.

Contact a Doctor

Leave a message for your doctor
24 hours a day, 7 days a week

Contact Us

Need to ask a question, email your doctor, search our Phone Directory, talk to a pharmacist or advice nurse, get the information you need. We are here to help. Contact Us

Hospital Numbers

To inquire about a hospital patient call a patient’s room directly: ask the hospital operator to connect you by calling 707-393-4000.

Member Services

1-800-464-4000 (toll free),
Monday through Friday,
7 a.m. to 7 p.m.
Saturday through Sunday,
7 a.m. to 3 p.m.

Potential Members

New Member Experience 707-393-3186,
Monday through Friday,
9 a.m. to 5 p.m.


Kaiser Permanente Santa Rosa has over 200 volunteers assisting members and staff.

WOW Card of Thanks

Any Kaiser Permanente Santa Rosa employee who has gone out of the way to provide exceptional service is eligible to receive a WOW card. The cards can be sent by both members and staff.


Member Services 1-800-464-4000
Monday through Friday,
7 a.m. to 7 p.m.
Saturday through Sunday,
7 a.m. to 3 p.m.


We’re really interested in helping you and hearing what you honestly think. If you can’t find the contact information above that you need then you can use one of the phone numbers below to contact us.