News & Events

COVID-19 Information and Visitor Policy for Kaiser Permanente in Northern California

Visitor Policy

Kaiser Permanente visitation policies are based on the state’s colored-tier system for COVID-19 activity for each county and are subject to change if a county tier status shifts.

Please do not visit or accompany patients if you have a cough or cold or are sick. All visitors must wear a proper face mask at all times and maintain at least six feet of distance from other visitors and patients while on our campus.

Any visitor who has tested positive for COVID-19 in the past 30 days or showing any COVID-19 symptoms will not be permitted entrance.

  • No visitors allowed except for the specific groups below

Pediatrics, Pediatric Intensive Care, and Neonatal Intensive Care

  • 2 visitors at a time

Labor & Delivery

  • 1 visitor at a time and a prearranged doula

Hospice or End of Life

  • 1 visitor at a time or by special arrangement

Patients with Disabilities

  • 1 visitor at time for patients with physical, intellectual, and or developmental disabilities

Visitor Guidelines

  • Screening of visitors will be conducted at entrances.
  • Any visitors with fever, cough, sore throat, shortness of breath, or other COVID-19 symptoms, or confirmed COVID-19 will not be allowed entry.
  • Any visitors must wear a mask, social distance, follow safety precautions, and limit movement while in the facility.

Policies are in accordance with California Department of Public Health guidelines.

Learn more >

Your health during the fires

Kaiser Permanente is closely monitoring the fires in Northern California. Our top priority is the safety of our patients, members, employees, and our community. 

 If you need to evacuate or spend substantial time away from your home, please take your medications with you. 

 If you have questions about fire safety, scheduling a telehealth appointment masking, getting prescriptions and contacting Member Services during the fires, please visit kp.org.

If you need medical advice please call the Kaiser Permanente Appointment and Advice Call Center at 866-454-8855 or go to kp.org. If this a medical emergency, please call 911.

Covid-19 Testing

Testing plays a major role in fighting COVID-19 — for your health, the health of our communities, and to help safely reopen businesses, schools, and more. As an important part of Kaiser Permanente’s ongoing commitment to our members and communities, we have recently expanded our COVID-19 testing capacity. Members can now self-schedule a COVID-19 test on kp.org through an e-visit. To learn more about COVID-19 testing, click here.

 

2020-21 Flu Season – Flu clinics now open — Santa Rosa Drive-thru Flu Shots

The flu is more serious than the common cold. Protect yourself and your loved ones from serious health risks by getting your annual no cost flu shot. For your safety and convenience, flu vaccinations are now available at the location below.

2020-21 Flu Season – Santa Rosa Drive-Through Clinic open through December 23 (CLOSED THANKSGIVING DAY)

The flu is more serious than the common cold. Protect yourself and your loved ones from serious health risks by getting your annual no cost flu shot.

Important

* Please wear a mask when you arrive at our facilities to get your flu shot

* We love pets, but for your safety as well as ours, we ask that you leave your pet at home. If you bring a dog, you may be asked to step out of your car to get the flu shot.

For your safety and convenience, flu vaccinations are now available at the location below.

We are experiencing high demand for flu vaccinations and are working to avoid long lines.

To minimize your wait times, help ease vehicle congestion, and ensure the safety of those visiting our facilities, please follow these guidelines when coming for your flu shot:

  • Please do not block fire zones, disabled parking spaces, or any facility entrances.
  • If you have flexibility, please keep in mind that the drive-through clinic will be open for 9 more weeks—through November 25
  • Members may also receive a flu vaccine during a scheduled clinic appointment at any of our locations.
  • Please wear a mask when you arrive at our facilities to get your flu shot
  • We love pets, but for your safety as well as ours, we ask that you leave your pet at home. If you bring a dog, you may be asked to step out of your car to get the flu shot.

Member Flu Vaccination Information

For more information, visit kp.org/mydoctor/flu or call 1-800-573-5811 for guidelines about how to prepare for a flu shot and  answers to frequently asked questions.

Location

Kaiser Permanente Santa Rosa Medical Center
Lower Level Parking Structure
401 Bicentennial Way, Santa Rosa, CA 95403

Hours

Monday thru Friday from 11:30 a.m. to 4:30 p.m.

Weekend hours
Saturdays: 10:30 a.m. to 3:30 p.m.

Now through December 31, members can also get a flu shot at no additional cost from select retailers including Walgreens, Costco, CVS, Rite-Aid, Safeway, and Walmart. More information »

2020 Flu Clinic Flyer
2020 Flu Clinic Flyer _Spanish

Learn more >

Kaiser Permanente Santa Rosa Hospital – Maternity care ranks among best in nation!

 Newsweek’s “Best Maternity Care Hospitals 2020” report recognizes the Kaiser Permanente Santa Rosa Hospital for exceptional care to mothers, babies and families.

Click here to read more.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store