News & Events

Visitor Policy and COVID-19 Information

As part of our commitment to protect our patients and staff, and to prevent the spread of infectious diseases affecting our communities (including COVID-19 and monkeypox), we have implemented the following in our facilities:

Anyone entering our facilities must continue to wear a well-fitted mask, that covers their nose, mouth and chin, regardless of vaccination status. You may receive a recommendation to wear a KP supplied mask upon entry to facility to improve safety. Please adhere to all self-symptom screening required for entry to our facilities as posted at entry points.

Inpatient Facilities

Our hospital visitor restrictions correspond directly to the CDPH-published COVID-19 transmission rates in the county that our hospitals are located and are based on 4 levels of transmission rates: high, substantial, moderate, or low. For your local facility visitor policy information please check the list below.

Per a health order from the state of California, hospital or skilled nursing facility visitors must provide proof of full vaccination or a negative COVID-19 PCR test result which has been taken within 48 hours before entry or a negative COVID-19 antigen test result which has been taken within 24 hours before entry. This is not applicable to those entering the facility to access the lab, pharmacy, or radiology.

View detailed information for this area >

Medical Office Building 2 Construction Project Begins

On Thursday, May 26, a construction project at Medical Office Building 2 on the main campus required cordoning off a large section in the center of the building’s lobby.  Signs are posted to direct members around the construction area and highlight where to access the elevators, stairwells and first-floor clinics.

The Medical Office Building 2 lobby and first floor clinics will remain open on weekdays.

The COVID-19 Vaccine Clinic, which operates on the third floor of Medical Office Building 2, will be closed for Sat., June 4, and Sat., June 18.

This construction project includes painting and the installation of new flooring.

Latest Updates on COVID Testing

Use a COVID-19 home antigen test at the first sign of symptoms. Visit kp.org/covidtests to learn how you can get a test at no cost.

Please don’t go to urgent care or the emergency department for COVID-19 testing — only members who need immediate care should go to those locations.

COVID Vaccine Clinic Hours at Kaiser Permanente Santa Rosa

Getting the COVID-19 vaccine is your best defense against the virus – and it a safe, effective way to protect the people around you.

Santa Rosa COVID-19 Vaccines
Beginning August 6 Vaccines are only available at 401 Bicentennial Way, Medical Office Building 2, 3rd FloorAges 6 Months to 4 Years
401 Bicentennial Way, Medical Office Building 2, 3rd Floor (Appointment Only)

  • Tuesday through Friday from 8:30 a.m. to 5:00 p.m.
  • Saturday from 8:30 a.m. to 4 p.m.

Children and Teens Ages 5 to 17 Years
401 Bicentennial Way, Medical Office Building 2, 3rd Floor Appointment or walk in (No walk in appointments from 12:00pm to 1:40pm)

  • Monday from 10:30 a.m. to 6 p.m.
  • Tuesday through Friday 8:30 am to 5:00 p.m.
  • Saturday 8:30am-4:00pm by appointment only

Adults Ages 18 Years and Older
401 Bicentennial Way, Medical Office Building 2, 3rd Floor Appointment or walk in (No walk in appointments from 12:00pm to 1:40pm)

  • Monday from 10:30 a.m. to 6:00 p.m.
  • Tuesday through Friday 8:30 am to 5:00 p.m.
  • Saturday Vaccine Clinic for adults is no longer available.

COVID Vaccine Updated Schedule Eng

Niños de 6 meses a 4 años
401 Bicentennial Way, Edificio de Consultorios 2, 3er piso
(Solo Con Cita)

  • Martes a viernes de 8:30am a 5:00pm
  • Sábado de 8:30am a 4:00pm 

Niños y Adolescentes de 5 a 17 años
401 Bicentennial Way, Edificio de Oficinas Medicas #2, Piso #3 (Con o Sin Cita)

  • Lunes de 10:30 a.m. a 6:00 p.m.
  • Martes a viernes de 8:30 a.m. a 5:00 p.m.
  • Sábado de 8:30 a.m. a 4:00 p.m. (solo con cita)

Adultos Mayores de 18 años
401 Bicentennial Way, Edificio de Oficinas Medicas #2, Piso #3 (Con o Sin Cita) Con o Sin Cita (Solo Citas de 12:00pm a 1:40pm)

  • Lunes de 10:30 a.m. a 6:00 p.m.
  • Martes a viernes de 8:30 a.m. a 5:00 p.m.
  • La clínica de vacunas pava adultos ya no está disponible los sábados.

COVID Vaccine Updated Schedule Spanish

Appointments are available for booking online at kp.org, using the My Doctor Online app on mobile devices, or through our appointment and advice line: 707-393-4044.

Now Open: Urgent Care Clinic

Our new Urgent Care Clinic is now open.  We are here to assist you with minor injuries and minor medical problems, that require prompt medical attention, usually within 24 to 48 hours, but not an emergency medical condition.  We do not administer IV pain medication, if you are in severe pain go to the Emergency Department.

Urgent Care-Appropriate Examples:

  • Minor extremity injuries (sprains/broken bones)
  • Minor wounds and cuts
  • Skin infections (abscess drainage)
  • Foreign body removal
  • Nail infections/injuries
  • Minor burns
  • Animal/insect bites
  • Sore throat, sinus infections, cough, and earaches
  • Frequent/painful urination (bladder infection)
  • Concussion/head injury (without confusion/lethargy/active vomiting)
  • Back/neck injury (without numbness or weakness)
  • Oral/dental infections
  • Eye infections

Urgent Care Flyer

Estamos aquí para asistirle con sus lesiones y problemas médicos menores que necesiten una pronta atención médica, por lo general entre 24 a 48 horas, pero que no sea una afección médica de emergencia. Nosotros no administramos medicamentos para el dolor por vía intravenosa, si usted tiene un dolor insoportable, vaya al Departmento de Emergencias.

Ejemplos de un apropiado cuidado de urgencia:

  • Lesiones menores en las extremidades (torceduras/fracturas)
  • Heridas y cortes menores
  • Infecciones en la piel (drenar un furúnculo)
  • Extracción de un objeto extraño
  • Lesiones o infecciones de uñas
  • Quemaduras menores
  • Picaduras de insectos, mordeduras animales
  • Dolor de garganta, sinusitis, tos y dolor de oído
  • Orinar frecuentemente o con dolor (infección de la vejiga)
  • Conmoción o lesión en la cabeza (sin confusión,aletargamiento o vómito)
  • Infecciones orales o dentales
  • Infecciones en los ojos
  • Lesiones en la espalda o en el cuello (sin adormecimiento o debilidad)

Urgent Care Flyer_Spanish

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northern California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store