Santa Rosa

We are still here to care for you.

Our hospital and emergency department will remain open during the strike. However, some of our medical offices, departments and services are impacted by the strike, which is scheduled for Wednesday, Oct. 4 at 6 a.m. through Saturday, Oct. 7 at 6 a.m.

Pharmacy

The Hospital Discharge Pharmacy and our Outpatient Pharmacy in Santa Rosa Medical Office Building (MOB) 1 will remain open.

MOB 1 Pharmacy hours will be 8 a.m. to 6 p.m.
401 Bicentennial Way, Santa Rosa, MOB 1, Floor 1

Please use our mail-order delivery option for most convenient service to get your medications in 5 to 7 business days with no shipping fee.

To order your prescriptions for mail delivery:

• Visit kp.org/pharmacy
• Sign in to the KP App
• Call 1-888-218-6245 (TTY 711), 24 hours a day, 7 days a week

All other pharmacy locations will be temporarily closed.

Laboratory

Santa Rosa Medical Office Building 1 Laboratory hours of operation will be 7 a.m. to 5 p.m.
Santa Rosa Mercury Way & Rohnert Park Laboratories will be closed.

Medical Imaging

Santa Rosa Mercury Way & Rohnert Park Medical Imaging will be closed.
Santa Rosa Medical Office Building 5 will open for X-ray only from 8:30 a.m. to 3:30 p.m.

If you have a routine, non-emergency care issue, we are happy to help you find a convenient care option through kp.org, our mobile app or by phone at 1-866-454-8855 (TTY 711), 24 hours a day, 7 days a week. For mail-order pharmacy, use our mobile app, visit kp.org or call 888-218-6245.

Protect yourself and your loved ones by getting a no cost flu shot. For your safety and convenience, flu vaccinations are available for adults and children, 6 months and older. Please get vaccinated – it’s your best defense against serious health risks this season, and now more than ever, it’s important to stay safe and stop the spread.

Member vaccination information: kp.org/mydoctor/flu

Flu shot dates and locations are subject to change. Before you go, visit kp.org/mydoctor/flu or call 1-800-573-5811 for the most up-to-date information.

Please note:

We anticipate high demand for flu vaccinations in some areas. To minimize your wait times, help ease vehicle congestion, and ensure the safety of those visiting our facilities, please follow these guidelines when coming for your flu shot:

• Bring a photo ID and your Kaiser Permanente member ID card.
• Wear short sleeves or clothing that allows easy access to your upper arm. Depending on local county guidance, you may be required to wear a mask.
• Do not block fire zones, disabled parking spaces, or any facility entrances.
• Members may also receive a flu vaccine during a scheduled care appointment at any of our locations.

Most of the time, you can use an easy and reliable no-cost home antigen test for your COVID-19 testing needs.

PCR tests are used when directed by your doctor or when you’re required to show a negative PCR test for international travel or in circumstances where self-tests are not an option, such as to prove a negative COVID-19 test. Please check testing requirements prior to choosing a testing option.

You can now get a rapid PCR test with results in 24 hours or less at our convenient Northern California Kaiser Permanente testing locations. To get your test, start with an E-visit.

We have updated the visitation guidance for hospital and ambulatory settings based on the most recent public health order by the CDPH to include the key changes below:

Hospitals and clinics may now allow all patients to have visitors without restriction.

Visitors are no longer required to show proof of vaccination or of negative COVID-19 test result to visit their family or friends in the hospital.

Effective April 3, 2023, per updated guidance from the California Department of Public Health, masks for visitors are no longer required at Kaiser Permanente facilities, except where mandated by governmental and regulatory agencies or our local infection prevention experts. Currently, masks are encouraged upon entrance to the hospital and throughout your visit. Patients and visitors should check themselves for common COVID-19 symptoms prior to entering our facilities and can continue to request and voluntarily use masks as a recommended tool to prevent the spread of COVID-19 and other respiratory-like illnesses.

View detailed information for this area >

On Thursday, May 26, a construction project at Medical Office Building 2 on the main campus required cordoning off a large section in the center of the building’s lobby.  Signs are posted to direct members around the construction area and highlight where to access the elevators, stairwells and first-floor clinics.

The Medical Office Building 2 lobby and first floor clinics will remain open on weekdays.

The COVID-19 Vaccine Clinic, which operates on the third floor of Medical Office Building 2, will be closed for Sat., June 4, and Sat., June 18.

This construction project includes painting and the installation of new flooring.