Welcome to Kaiser Permanente Services in Santa Cruz County

Learn about Kaiser Permanente facilities, services, doctors, and the many ways our members access care in Santa Cruz County. Ver en español »

Thank you for choosing Kaiser Permanente as your health care provider. You can access services at any of our locations as soon as your coverage becomes effective. If you aren’t sure of the exact effective date of your coverage, ask your employer or call Member Services.

You will receive your Kaiser Permanente identification card and informational materials in the mail after your coverage becomes effective. Since you may need health services as soon as your coverage is effective, however, follow the links below to help you get started.

Getting started

Getting Your Medical Record Number

Your Kaiser Permanente Medical Record Number is printed on your Kaiser Permanente ID card. The card will be mailed to you.

If your health coverage is effective and you need care before your card arrives by mail, however, you may request your Medical Record Number by calling Member Services

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