News & Events

Fast track your next lab visit - appointments now available

To help ensure patient safety with adequate physical distancing and reduce wait times, we’re now offering appointments for lab visits.

When your doctor orders your lab tests, you can use or the mobile app to schedule a lab appointment at a time that’s convenient for you. Skip the line…book your appointment in advance! Just sign in to and click on Appointments to get started.

Topics: Member Benefits

COVID-19 information and visitor policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following screening in our facilities:

In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider. Learn more »

Visitor Restrictions
Access to Kaiser Permanente hospitals, emergency departments, medical offices, and clinics is restricted to patients only, with a few exceptions. Learn more »

Santa Clara Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the Santa Clara area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

Eye Care in the time of COVID-19

We are committed to giving you the best eye health care. We want to recommend some simple and effective eye care practices that can help as we all adapt to sheltering at home.

Please click on the link below to view our recommendation.

Topics: Health News

Personal Protective Equipment (PPE) Donations

Kaiser Permanente is grateful for the many individuals, community groups and local businesses that have inquired about donating supplies, such as gloves, masks, and other items. We greatly appreciate the outpouring of concern and generosity at this unprecedented time.

We are providing our staff with the medical-grade personal protective equipment (PPE) that is aligned with the latest evidence-based science, using the same PPE as other hospital systems in California and across the nation. Procured supplies help us continue to manage our medical equipment prudently and maintain an adequate pipeline so that our teams have what they need, when they need it.

See information on how to donate personal protective equipments (PPE) and supplies.

Topics: Health News