Health Plan Members Rate Kaiser Permanente Highest in Five Regions in J.D. Power 2015 Member Health Plan Study
OAKLAND, Calif. — Kaiser Permanente health plans in five geographic regions were again rated highest in satisfaction by their members in the J.D. Power 2015 Member Health Plan Study, the organization announced this week.
Members’ satisfaction continues to be high among Kaiser Permanente’s five regions evaluated in the study:
- For the eighth consecutive year, Kaiser Permanente was ranked highest by members in California and Colorado.
- For the seventh consecutive year, Kaiser Permanente has ranked highest in the Mid-Atlantic Region.
- For the sixth consecutive year, Kaiser Permanente has ranked highest in the South Atlantic Region, which includes Kaiser Permanente of Georgia.
- Kaiser Permanente has ranked highest in the Northwest Region in three of the past four years.
“Our members recognize and appreciate the value Kaiser Permanente provides,” said Bernard J. Tyson, chairman and CEO of Kaiser Permanente. “We appreciate this recognition, and will continue to dedicate ourselves every day to helping our members achieve their aspirations of total health.”
