Kaiser Permanente Welcomes New Members
Thank you for choosing Kaiser Permanente as your health care provider. You can access services at any of our locations as soon as your coverage becomes effective. If you don’t know your exact effective date, call Member Services at 1-800-464-4000.
You will typically receive your Kaiser Permanente identification card and informational material after your coverage becomes effective. In addition, the links below can help get you started.
Get Your Medical Record Number
Printed on your Kaiser Permanente ID card will be your Medical Record Number. This card will be mailed to you.
However, if your health coverage is effective and you need care before your card arrives by mail, you can request your Medical Record Number.
Call Member Services 800-464-4000
Hours: Monday through Friday 7 a.m. to 7 p.m.
TTY for the hearing and speech impaired 800-777-1370