San Francisco Services & Hours Changes
Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.
Before you head to our facilities in the San Francisco area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.
Temporary Changes in Hours | Temporary Relocations | Temporary Closures
Temporary Changes in Hours
Radiology
1600 Owens Street, 2nd floor
All Mission Bay Imaging modalities are now temporarily closing at 6pm.
Mammogram Monday-Friday 7:30 a.m. – 6:00 p.m.
MRI Monday-Friday 7:10 a.m. – 6:00 p.m.
Ultrasound Monday-Friday 8:20 a.m. – 6:00 p.m.
Bone Density Monday-Friday 8:20 a.m. – 6:00 p.m.
X-Ray Monday-Friday 8 a.m. – 6:00 p.m.
Temporary Relocations
Member Outreach
Our Member Outreach office has temporarily moved into the back of the Member Services office in the lobby of 2238 Geary Blvd. Please call (415) 833-2562 or email SFO Member Outreach department to make an appointment.
Temporary Closures
Member Services
Our Member Services offices are temporarily closed. Call 1-800-464-4000 or visit kp.org for questions about your coverage, benefits, co-pays, or premiums, as well as complaints/grievances, and outside claims.
Pharmacy
2238 Geary Blvd, 6th floor
The 6th floor pharmacy will be temporarily closed as of March 27, 2020.
Please note that our pharmacies at 2238 Geary, 1st floor, 1600 Owens St., 1st floor, and French Campus will still be open.
Release of Medical Information
