News and Events

COVID-19 information and Visitor Policy for Kaiser Permanente members who live in Northern California

Coronavirus and COVID-19: How to protect yourself and get care

Your health and safety are always our top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19.

Get our latest information on COVID-19 and updates on care at Kaiser Permanente Northern California

New Visitor Policy for members who live in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, Kaiser Permanente Northern California is restricting visitors based on the most current information available about the virus from Federal, state, and local public health officials.

Check the new visitor policy for our Northern California facilities

San Francisco Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the San Francisco area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

No Visitors Allowed in hospitals in the City and County of San Francisco

Due to an order by the City & County of San Francisco, NO VISITORS are allowed in the hospital. Exception: Adult accompanying a minor (under 18 years of age) or developmentally disabled adult. Patients in the Maternal/Child Health Department may have one family member accompany them. We thank you for your understanding and cooperation, and we apologize for any inconvenience.

Flu Vaccination Update

We do NOT have the flu vaccine due to a nationwide shortage.

Due to COVID-19, all health care providers have been asked to pause vaccinations, including giving the flu shot. Please call the Flu Hotline, 1-800-573-5811, or go to for updates on when the flu vaccination is recommended and available.

Kaiser Permanente SF Recognized for Excellence by American College of Surgeons

Hospital Receives Meritorious Recognition for High Scores in All Surgical Care Categories

Kaiser Permanente San Francisco has been recognized with the highest rankings possible by the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®). The organization awards the rankings based on the outcomes of inpatient and outpatient surgical procedures.