Care meets you in downtown San Francisco

Care Essentials by Kaiser Permanente is your newest health care option – a convenient solution for needs that may not require a trip to see your primary care doctor. Centrally located at the Salesforce Transit Center, Care Essentials meets you where you are with easy access to same day appointments, a pharmacy kiosk, and lab services. It’s the perfect solution for commuters, locals, and visitors to downtown San Francisco looking for quick access to high-quality care for minor wellness needs, delivered on your schedule.

Scheduled to open in 2022

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Care Essentials

by Kaiser Permanente

Downtown San Francisco

Salesforce Transit Center

425 Mission St. Suite #200

San Francisco, CA 94105

Transit directions

Located on the 2nd floor of the Salesforce Transit Center with easy access from the bus deck and plaza, and near Montgomery BART and Muni Metro station.

Services at a glance

  • Lab tests and screenings

  • Flu shots, injections, and vaccinations

  • Minor illnesses or injuries

  • Cough and cold symptoms*

  • Pregnacy tests
    and birth control

  • Prescriptions and medications*

**if prescribed during visit

*Due to COVID, you may be directed to an alternate location if you have cough, cold or flu-like symptoms

What we treat at Care Essentials

  • Minor Illnesses

    • Allergies
    • Asthma, cough & cold symptoms (congestion, sore throat, sinus symptoms)*
    • Fever
    • Diarrhea
    • Nausea & vomiting
    • Flu-like symptoms
    • Earaches & other ear issues
    • Headaches
    • Heartburn & indigestion
    • Itchy or red eyes
    • Sexually transmitted infections
    • Urinary tract infections
  • Minor Injuries

    • Minor cuts
    • Bruises or scrapes
    • Insect bites or stings
    • Minor burns
    • Minor sprains & strains
    • Splinters & wound checks
  • Women’s Health

    • Birth control & contraception (includes IUD)
    • Emergency birth control (Plan B)
    • Pregnancy testing
    • Wellness exams & pap smears
    • Gynecological issues & infections
  • Wellness

    • Depression screening
    • Blood pressure checks
    • Lab tests
    • PrEP testing & enrollment
    • Vaccines & injections
    • Flu shots
    • TB tests, skin issues & infections
    • Cold & canker sores

What makes Care Essentials different?

Care Essentials isn’t your typical medical office. It’s our new model designed with your health, convenience and busy schedule at the center. Everything from the location to the services is provided to help you stay on top of your health. Whether you need a same day office visit for a minor illness or injury, lab work, a vaccination, or a maintenance injection, our team is there to provide high quality, coordinated care.

How is Care Essentials different from Emergency Care?

Care Essentials offers accessible and convenient care for minor health care needs. It does not offer specialty care, urgent care or emergency care.

Care Essentials

Emergency Care

Cold & cough, sinus symptoms*

Chest pain or pressure

Fever, moderate vomiting

Severe stomach pain that comes on suddenly

Asthma or allergies

Severe shortness of breath

Minor wounds, rashes, sprains & strains

Decrease in or loss of consciousness

*Due to COVID, you may be directed to an alternate location if you have cough, cold or flu-like symptoms

How to access

When we’re open, members can schedule a same day appointment for quick, convenient care. You can set up your visit via, the My Doctor Online app, or our 24/7 advice line at 866-454-8855. Please note: Due to COVID-19, we currently require a consultation with a clinician through an e-visit, video visit (when appropriate and available), or a phone consult prior to an in-person visit. This may no longer be the case upon opening.

The facility

A calm oasis in vibrant downtown San Francisco, conveniently located at the Salesforce Transit Center.

  • Innovative modern design with the latest in diagnostic equipment.
  • Staffed with a multidisciplinary care team.
  • Flexible patient care rooms designed for both in-person and virtual consults.
  • Onsite pharmacy kiosk for certain medications prescribed during your visit.


*An urgent care need is one that requires prompt medical attention, usually within 24 or 48 hours, but is not an emergency medical condition. This can include minor injuries, backaches, earaches, sore throats, coughs, upper-respiratory symptoms, and frequent urination or a burning sensation when urinating.