News & Events

COVID-19 information and visitor policy for Kaiser Permanente in Northern California

As part of our commitment to protect our patients and staff, and to prevent the spread of COVID-19, we have implemented the following screening in our facilities:

Masks
In counties under public order, anyone entering our facilities must wear a mask. Masks are recommended for all persons entering our facilities in all other counties. If you arrive without a mask, we’ll provide one.

Temperature Screening
Anyone entering our facilities will encounter temperature checkpoints. If you are found to have an elevated temperature you will be asked additional question with regards to your visit and either escorted to your appointment or asked to contact your care provider. Learn more »

Visitor Restrictions
Access to Kaiser Permanente hospitals, emergency departments, medical offices, and clinics is restricted to patients only, with a few exceptions. Learn more »

San Francisco Services & Hours Changes

Have COVID-19 symptoms? Call us at 866-454-8855 for advice. If you need in-person care, we can assist you.

Before you head to our facilities in the San Francisco area, be sure to check for the latest temporary changes in services, hours, and closures. Our emergency services remain open 24/7.

No Visitors Allowed in hospitals in the City and County of San Francisco

Due to an order by the City & County of San Francisco, NO VISITORS are allowed in the hospital. Exception: Adult accompanying a minor (under 18 years of age) or developmentally disabled adult. Patients in the Maternal/Child Health Department may have one family member accompany them. We thank you for your understanding and cooperation, and we apologize for any inconvenience.

Flu Vaccination Update

We do NOT have the flu vaccine due to a nationwide shortage.

Due to COVID-19, all health care providers have been asked to pause vaccinations, including giving the flu shot. Please call the Flu Hotline, 1-800-573-5811, or go to kp.org/mydoctor/flu for updates on when the flu vaccination is recommended and available.

Kaiser Permanente SF Recognized for Excellence by American College of Surgeons

Hospital Receives Meritorious Recognition for High Scores in All Surgical Care Categories

Kaiser Permanente San Francisco has been recognized with the highest rankings possible by the American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®). The organization awards the rankings based on the outcomes of inpatient and outpatient surgical procedures.

Download Our Member Apps

My Doctor Online

My Doctor Online

My Doctor Online

Some things are easier to remember than others. For Northern California Kaiser Permanente members, remembering doctor’s appointments and immunizations just got easier.

For Northen California Members Only.

Get it on Google playAvailable on the App Store

My KP Meds

My KP Meds

My KP Meds

View your list of medications from your Kaiser Permanente medical record and set reminders to help you remember how much medication to take and when to take it.

For Northen California Members Only.

Get it on Google playAvailable on the App Store

Kaiser Permanente

Kaiser Permanente

Kaiser Permanente

The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions.

Get it on Google playAvailable on the App Store