Visitor Policy and COVID-19 Information

We have updated the visitation guidance for hospital and ambulatory settings based on the most recent public health data for COVID-19 in our community.

Visitors are no longer required to show proof of vaccination or of negative COVID-19 test result to visit family or friends in the hospital. Vaccination is strongly encouraged. Go to kp.org/covidvaccine for more information.

Everyone entering our facilities must continue to wear a well-fitting mask, that covers their nose, mouth, and chin. You may receive a recommendation to wear a KP-supplied mask upon entry to facility to improve safety. Please adhere to all self-symptom screening required for entry to our facilities. Physical distancing must be maintained inside our buildings.

1. Hospital patients with COVID-19 – no visitors are allowed and video visits are strongly encouraged. However 1 visitor may be allowed with consultation with the care team and Infection Prevention/Infectious Disease for special circumstances such as end of life, patients in labor, or other medical necessity.
2. Emergency Department – due to space constraints, only 1 visitor is allowed, in order to maintain physical distancing.
3. Peri-Op, Surgery, and Interventional Services – visitors may wait in available waiting rooms while patient is being prepared for discharge if they can maintain physical distance from others and remain masked.
4. Labor & Delivery, Mother/Baby and Nursery – 2 designated visitors are allowed (1 of which may be a pre-arranged doula with the patient). A child must be able to wear a mask and be accompanied by an adult visitor.
5. Patients with physical, intellectual, cognitive disabilities – 2 designated visitors at a time allowed in the patient room at the discretion of the care team.
6. Patients at end of life – 2 visitors at a time are allowed with the patient at the discretion of the care team.
7. Marshall Medical Offices Procedure Center & Ambulatory Surgery – visitors may wait in available waiting rooms while patient is being prepared for discharge if they can maintain physical distance from others and remain masked.
8. Pediatrics in our medical offices – 2 adults (18 years and older) may accompany a child.
9. All other hospitalized patients – 2 visitors at a time are allowed provided physical distancing can be maintained and visitors comply with the infection control guidelines, including masking.

Safety precautions for all facilities

• Stay home if you are sick.
• No visitors allowed with COVID-19 symptoms or suspected COVID-19.
• Consider asking if a virtual visit is
• Visitors should limit movement in the facility.
• No eating or drinking in patient rooms.
• Visitors under 18 may visit if they are able to comply with all infection control measures, including staying masked.
• Masks still required at all times, including in patient rooms, even if you are vaccinated.
• Maintain all safety precautions: masking, social distancing, and hand washing.
• Follow instructions from staff.

Please note, these recommendations are subject to change based on guidance from CDPH and other regulatory agencies, or due to outbreaks or changes in the transmission of COVID-19 in the communities.